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Aksara Heritage

4.0 star property

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Photo gallery for Aksara Heritage

Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas, sun loungers
Lobby sitting area
Exterior
Courtyard
Deluxe Room, City View | Free minibar, in-room safe, desk, laptop workspace

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Parking included
  • Room service
  • 24/7 front desk

Explore the area

Map
73/1 Rachadamnoen Rd, Tambol PhraSingh, Chiang Mai, 50200
  • Tha Pae Walking Street
    ‪1 min walk‬
  • Tha Phae Gate
    ‪4 min walk‬
  • Sunday Walking Street Market
    ‪6 min walk‬
  • Chiang Mai (CNX-Chiang Mai Intl.)
    ‪9 min drive‬

Room options

View all photos for Executive Double or Twin Room

Free minibar, in-room safe, desk, laptop workspace

Executive Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | Free minibar, in-room safe, desk, laptop workspace

Superior Room

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Free minibar, in-room safe, desk, laptop workspace

Deluxe Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room, City View

Deluxe Room, City View | Free minibar, in-room safe, desk, laptop workspace

Deluxe Room, City View

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room, Balcony

Deluxe Double or Twin Room, Balcony | Free minibar, in-room safe, desk, laptop workspace

Deluxe Double or Twin Room, Balcony

9.8 out of 10
Exceptional
(10 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room (Suite)

Deluxe Room (Suite) | Free minibar, in-room safe, desk, laptop workspace

Deluxe Room (Suite)

8.6 out of 10
Excellent
(7 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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The price is $210
All taxes and fees included in total
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About this property

Aksara Heritage

4-star hotel in Old City
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a poolside bar, concierge services, and dry cleaning.
Aksara Heritage offers 35 air-conditioned accommodations with free minibar items and safes. 40-inch Smart televisions come with digital channels.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Chiang Mai hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This business-friendly hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Onsite self parking and valet parking are complimentary.

Aksara Heritage is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Aksara Heritage has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for THB 1200.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: THB 1200.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 10:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Aksara Heritage Hotel
Aksara Heritage Chiang Mai
Aksara Heritage Hotel Chiang Mai

Aksara Heritage Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 109 out of 121 reviews
Rating 8 - Good. 10 out of 121 reviews
Rating 6 - Okay. 1 out of 121 reviews
Rating 4 - Poor. 0 out of 121 reviews
Rating 2 - Terrible. 1 out of 121 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dellian

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

allison

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Beautiful hotel with wonderful breakfast and pool
Stayed 2 nights in Nov 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property and outstanding service!
We spent a wonderful week at this hotel. All the employees were so professional and kind. We highly recommend it!!! The location couldn’t be better - lots of amazing restaurants and massage parlors.
Stayed 6 nights in Nov 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, safe, convenient little oasis in the heart of the old city. Exceptionally friendly and helpful staff. The room had everything we needed and plenty of space. Loved overlooking the quiet, treed pool area. Good breakfast (don’t know about the other meals, but the restaurant was full. Good for families because of the pool area - but it was guilt and restful for any guests.
Stayed 4 nights in Oct 2024

2/10 Terrible

Puzhen

Traveled with family
Disliked: Cleanliness, staff & service, amenities
1. Hotel itself it’s like a boutique size, with not much choice of rooms. Be sure to go with the balcony one otherwise, you will literally loose the window. They face a high fence close to the window. 2. The hotel service needs to be revised, only the girl with short haircut has enthusiasm towards clients. Others ignore you many times. Not that we are picky, but being rated 5 stars hotel in Chiang Mai, they should do better. 3. Room cleaning was not done in time. We left from 8am and came back around 15pm. The room was still the same. We had to go find the person in charge in order to send someone. 4. Shower floor slippery with no anti slip mat available in the room. Very dangerous if you don’t pay attention. 5. Breakfast level and service does not match hotel rate. No service noticed, it’s like a holiday inn level. 6. Over 3 days, no single one employee remains available at the pool bar, you have to go get them from elsewhere. 7. Employee manage the bedding stuff all over the place. You see them in the hallway, you see them next to the pool. Literally all day. Not too pleasant generally speaking. 8. Overall, employee’s attitude and service does not match its description. A lot other 4 stars boutique hotel are genuinely better and priced better. I would say that it is a bit overrated not worth to pay the high price for it unless you have a really good deal. 9. One star we are giving to the cat that the hotel adopted. Very kind heart of them to have decided the adoption.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and friendly people
Stayed 3 nights in Oct 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Amy

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The pool was amazing. The coconut icecream fabulous and the staff delightful.
Stayed 2 nights in Oct 2024

8/10 Good

Hong Wei Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a charming hotel located in the old town near the famous gate. The location is perfect and hotel is quite nice, however its an old hotel so you need to expect conditions of room and building to be somewhat dated. But that did not bother us and we had a wonderful stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jisoo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Mark, Maryville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is on the Sunday Walking Street. Rooms are clean, spacious, and comfortable. The staff are lovely and very helpful. It has a central swimming pool and an adjacent bar. A good place families and couples.
Stayed 5 nights in Aug 2024

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay here. The staff were all friendly and kind. It was in a great location and the hotel itself was clean and charming!
Stayed 3 nights in Aug 2024

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
We stayed for 4 nights at the Aksara. It is well located in the old town. We were warmly welcomed on arrival and quickly checked into our room. The hotel is stunning. A modernised hotel with a nod to the history of the region. Well air conditioned, rooms are spacious and well equipped. Amazing pool area. Staff are attentive and welcoming. Breakfast options were plentiful. Highly recommend
Stayed 4 nights in Aug 2024

10/10 Excellent

Paul

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Hotel can arrange all your tour, taxi, and travel services. Breakfast is fresh and delicious with ample variety. The swimming pool is excellent in green surroundings. Staff and their services is five star. Rooms are clean, renovated and cleaned daily. Highly recommend,
Stayed 3 nights in Jul 2024

10/10 Excellent

Janine, Wyoming

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend! Located within Old City, very walkable and convenient to all shops and sightseeing. Amazing and wonderful staff! Love the floating breakfast service by the pool, amazing breakfast! Thank you!
Stayed 3 nights in Jul 2024

8/10 Good

Sudha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were polite and welcoming. Helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful boutique hotel in a great location. The staff made everything very easy. Loved the pool and the restaurant was excellent. Highly recommend
Stayed 4 nights in Jul 2024

10/10 Excellent

Shane, albuquerque

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming from the start! The property itself has fantastic with a pool in the middle, the breakfast that was included was excellent, and the service was fantastic. Overall, an amazing experience and a great location with a wonderful staff to help out and beautiful large clean rooms.
Stayed 4 nights in Jun 2024

10/10 Excellent

Toshiki

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Will stay again.
Stayed 4 nights in Jun 2024

10/10 Excellent

Chanadda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff team is gorgeous, helpful and very welcoming
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
We loved it! The service was amazing, the pool was clean and delightful and the rooms were comfortable and tasteful. The included breakfast was very good and had tons of options
Stayed 5 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A charming hotel in the historical district
A super hotel in the heart of the old town. The staff are friendly and the rooms are very comfortable. It has a great heritage vibe with a lush pool area. The food at the restaurant is highly recommended. We first found Aksara by stopping in for lunch in Feb 2023 and I was delighted to get a chance to stay there on this visit.
Stayed 4 nights in May 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our stay at Aksara Heritage. Located in the historic area. The facilities are comfortable and clean and the staff is exceptional! Helpful and friendly with every question or request. We would definitely stay there again.
Stayed 3 nights in May 2024