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Matan Ka'an hotel

3.0 star property

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Photo gallery for Matan Ka'an hotel

Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Interior
Front of property - evening/night
Interior
Superior Room | Premium bedding, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
Calle Huachinango S/N, Mahahual, QROO, 77976
  • Mahahual Beach
    ‪1 min walk‬
  • Mahahual Lighthouse
    ‪15 min walk‬
  • Costa Maya Port
    ‪4 min drive‬

Room options

View all photos for Superior Room

Superior Room | Premium bedding, free WiFi

Superior Room

  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom | Premium bedding, free WiFi

Standard Room, 1 Bedroom

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium Room | Premium bedding, free WiFi

Premium Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double Room Standard

Premium bedding, free WiFi

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s) OR 2 Full Bed(s)

View all photos for Room Superior

Premium bedding, free WiFi

Room Superior

  • Sleeps 4
  • 2 Full Bed(s)

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About this property

Matan Ka'an hotel

3-star Mahahual hotel steps from Mahahual Beach
Along with an outdoor pool, this smoke-free hotel has a swim-up bar and a rooftop terrace. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and laundry facilities.
Matan Ka'an hotel By Guruhotel offers 39 accommodations with air conditioning. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The hotel offers a coffee shop/cafe. A swim-up bar is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Mahahual hotel also offers an outdoor pool, a rooftop terrace, and tour/ticket assistance.

Matan Ka'an hotel By Guruhotel is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: MXN 200 to 250 for adults and MXN 200 to 250 for children
  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 250 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 16.29 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 200 to 250 for adults, and MXN 200 to 250 for children
  • Pet fee: MXN 250 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Ka'an
Koox Matan Ka'an
Koox Matan Ka'an Hotel
Koox Matan Ka'an Hotel Mahahual
Koox Matan Ka'an Mahahual
Matan Hotel
Matan Ka'an Hotel
Koox Matan Ka'An Hotel Mahahual, Mexico - Costa Maya
Matan Ka'an Hotel Mahahual
Matan Ka'an Mahahual
Matan Ka'an
Hotel Matan Ka'an Hotel Mahahual
Mahahual Matan Ka'an Hotel Hotel
Hotel Matan Ka'an Hotel
Koox Matan Ka'an Hotel
Matan Ka'an Hotel
Matan Ka'an By Guruhotel
Matan Ka'an hotel By Guruhotel Hotel
Matan Ka'an hotel By Guruhotel Mahahual
Matan Ka'an hotel By Guruhotel Hotel Mahahual

Matan Ka'an hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 293 out of 664 reviews
Rating 8 - Good. 247 out of 664 reviews
Rating 6 - Okay. 90 out of 664 reviews
Rating 4 - Poor. 20 out of 664 reviews
Rating 2 - Terrible. 14 out of 664 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lindsay

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

6/10 Okay

Leon, Belmopan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Isela

Traveled with family
Disliked: Amenities, property conditions & facilities
It was raining and water went into my room from under the door and the walkways of the hotel were all wet. The entire hotel looks like it would have been very nice at some point but for now just a bit run down. But they are clean, beds and pillows were comfortable but only a sheet to cover. Good location
Stayed 1 night in Sep 2024

6/10 Okay

Amador, Chicago

Stayed 1 night in Sep 2024

10/10 Excellent

rosalinda

Liked: Amenities
Exelente spot
Stayed 1 night in Aug 2024

10/10 Excellent

rosalinda

Liked: Amenities
Exelente spot
Stayed 1 night in Aug 2024

8/10 Good

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel should have a policy of cancelation due to evaquation when a hurrycane is aproaching and give a REFUNDO of the days not used right away This hotel denyed the refund in money back.
Stayed 4 nights in Jul 2024

8/10 Good

Marco a

Stayed 2 nights in Jun 2024

10/10 Excellent

Kaitlyn

Stayed 7 nights in Jun 2024

10/10 Excellent

EVELYN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property in Mahahual!
Our family of four adults enjoyed a four-night stay. Check-in was easy and our room was roomy and comfortable with one double bed and two twins. (The double bed was more comfortable than the twins). The air conditioner worked great. There was a musty smell in the room, however, that is common when you're so close to the ocean. We loved the architecture and design of the property. We loved the pool and the location was perfect, right near the beach, shopping, and restaurants. The view from the rooftop was beautiful. There is a pool as well, but we did not use it. There are only a few reserved parking spots specifically for the hotel but parking can be found on the street. We wished they had a mini frig but we would stay at Matan Ka'an again!
Stayed 4 nights in Jun 2024

10/10 Excellent

Rocio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and spacious. The pool is clean and refreshing. Walking distance to beach and local food.
Stayed 3 nights in Jun 2024

2/10 Terrible

Roberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty hotel...
Wery dirty. Hairs in the bed, dirty towels etc. Receptionist really not friendly... The town is very sympathic...
Stayed 1 night in May 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and affordable!
Stayed 1 night in May 2024

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great price and a lot of dinning options. Love it
Stayed 1 night in Apr 2024

8/10 Good

Daniel, San Bernardino

Liked: Cleanliness, staff & service, property conditions & facilities
No me cambiaron las toallas de baño en varios dias
Stayed 3 nights in Apr 2024

8/10 Good

Jasky Arlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 11 nights in Jan 2024

8/10 Good

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean and had lots of closet/drawer space. The pool was great to have for cooling off. Great atmosphere for hanging out around the pool/library/outdoor picnic area. The restaurant is a bit underwelming. Open for breatkfast only until 11:30 a.m. Food was ok but not much to write home about but there are tons of options nearby. About a football field from the beach. Hotel is on a corner where the breeze comes up from the ocean which is nice. Good value for our $ for sure.
Stayed 10 nights in Mar 2024

6/10 Okay

Sari

They don’t have a clue of what service means!
I have stayed at this hotel three times in the past. Their new management sucks!
Stayed 3 nights in Mar 2024

10/10 Excellent

Aishwarya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Carrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only downside was they don’t provide beach towels

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

Nabby

Traveled with family
Liked: Cleanliness
Stayed 3 nights in Jan 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great, reception check,in could habe been better
Stayed 2 nights in Nov 2023

10/10 Excellent

Hugo

Stayed 2 nights in Nov 2023