La Galuna Bacalar

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for La Galuna Bacalar

Outdoor pool
Deluxe Double Room, Balcony | Terrace/patio
Hallway
Deluxe Double Room | In-room safe, free WiFi, bed sheets
Outdoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
Blvd Costero Norte 1202, Esquina Calle 38, Bacalar, QROO, 77930
  • Laguna Bacalar Ecological Park
    4 min walk
  • Lake Bacalar
    5 min walk
  • El Sazón a la Mexicana
    2 min walk
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    36 min drive

Room options

Deluxe Suite, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, Balcony

  • Sleeps 4
  • 2 Queen Beds

Deluxe Double Room

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

La Galuna Bacalar

3.5-star hotel in Mario Villanueva Madrid
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a front-desk safe are onsite.
La Galuna Bacalar offers 12 air-conditioned accommodations with safes and complimentary bottled water. 40-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Bacalar hotel also offers an outdoor pool, a terrace, and a front-desk safe. Complimentary self parking is available on site.

La Galuna Bacalar is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
La Galuna Bacalar has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 400 for adults and MXN 400 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 400 for adults and MXN 400 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

La Galuna Bacalar Hotel
La Galuna Bacalar Bacalar
La Galuna Bacalar Hotel Bacalar

La Galuna Bacalar Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 105 out of 170 reviews" "
Rating 8 - Good. 49 out of 170 reviews" "
Rating 6 - Okay. 10 out of 170 reviews" "
Rating 4 - Poor. 5 out of 170 reviews" "
Rating 2 - Terrible. 1 out of 170 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service, just missing a coffee maker in the room.
Stayed 3 nights in Jun 2024

4/10 Poor

laura

Stayed 2 nights in Jun 2024

10/10 Excellent

Graciela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had no problems with this hotel very nice and well kept.
Stayed 2 nights in May 2024

8/10 Good

Alfonso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice please two blocks from the parque
Stayed 4 nights in Apr 2024

10/10 Excellent

Jacob

Stayed 2 nights in Mar 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at La Galuna. There was parking right in front of the hotel and plenty of restaurants within a walkable distance nearby.
Stayed 3 nights in Mar 2024

10/10 Excellent

Leticia, san francisco

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, stayed for one night, last minute stay, it went well. Not many options for Early morning coffee.
Stayed 1 night in Feb 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Jamie

Liked: Cleanliness, staff & service
Nice quiet stay
For the price I paid the accommodations were ok I think for a little more money I could have gotten nicer. It’s small and quiet which was nice. I never saw anyone tending the bar but sure when it’s open. WiFi was spotty occasionally but overall good. The power went out the first morning so also meant no water. Two bottles of water were in the room upon my arrival but were never restocked. The staff was friendly and communicated well. Close to many tours 13 min walk to city center no need for taxi or driving the location is great. I felt safe walking at night even at 1a
Stayed 2 nights in Jan 2024

10/10 Excellent

Sandra, Pomona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and good breakfast
Stayed 1 night in Jan 2024

10/10 Excellent

jenny

Traveled with family
Liked: Amenities
Stayed 2 nights in Jan 2024

10/10 Excellent

America

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

lois

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, rooms and property well kept. Staff very helpful. Did not like shower uneven floor
Stayed 2 nights in Jan 2024

10/10 Excellent

Daniel

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very pleasant stay!
Stayed 2 nights in Dec 2023

4/10 Poor

cynthia, Denver

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Towels like sandpaper, sheets were badly worn. There isn’t a restaurant and the man at the front desk couldn’t have been bothered by us. We left a day early without a refund. It was like paying to not have to stay.
Stayed 2 nights in Dec 2023

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Hotel was very lovely . About a mile or so from all the restaurants. Barcalar is a beautiful city however there are lot of homeless dogs in the area . So lots of barking but that’s not the hotels fault . I can sleep thur it but just want to make people aware . They cleaned our room everyday which we where not expecting but it was great . Had a balcony which was nice when it rained we could outside and enjoyed a drink . Would definitely recommend for a budget friendly stay .
Stayed 3 nights in Nov 2023

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Nov 2023

10/10 Excellent

angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, away from noise, w’ll return
Stayed 3 nights in Sep 2023

10/10 Excellent

Jose

Stayed 1 night in Jul 2023

8/10 Good

Rene

Liked: Staff & service, property conditions & facilities
✌nice customer service!
Stayed 2 nights in Jul 2023

10/10 Excellent

BRIAN

Stayed 3 nights in Jun 2023

10/10 Excellent

Rebeca de la Paz

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a little but beautiful hotel, very friendly staff, delicious breakfast, clean and very nice rooms. We absolutely loved it
Stayed 2 nights in Apr 2023

8/10 Good

Guillermo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people there will bend backwards for you. It's NOT a super hoity toity place, but they do charge in the higher end.
Stayed 4 nights in Mar 2023

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay not far from city center
La Galuna has been a good choice for us in Bacalar. There is good value in the price for nice room, nice pool, very polite staff and good breakfast. Location was also good, but still not in the city center. Parking places are monitored by camera,
Stayed 5 nights in Feb 2023

8/10 Good

Kevin, Centennial Park

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean and nice, in hotel amenities it is great with the exception of a restaurant as the bar only serves breakfast so we were on our own for dinner, It’s a nice property.
Stayed 1 night in Feb 2023