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Hotel & Suites Oasis Bacalar

3.0 star property

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Photo gallery for Hotel & Suites Oasis Bacalar

Exterior
Property video
1 bedroom, individually decorated, individually furnished
Deluxe Suite "Secreto" | 1 bedroom, individually decorated, individually furnished
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Av 3 Calle 26, Bacalar, QROO, 77930
  • Laguna Bacalar Ecological Park
    ‪3 min walk‬
  • Fort of San Felipe
    ‪3 min walk‬
  • Municipal Spa of Bacalar
    ‪11 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪38 min drive‬

Room options

View all photos for Junior Suite "Pina"

Living area

Junior Suite "Pina"

10.0 out of 10
Exceptional
(2 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Super Premium "Penthouse"

Super Premium "Penthouse" | 1 bedroom, individually decorated, individually furnished

Super Premium "Penthouse"

  • 2153 sq ft
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for Junior Suite "Coco"

Living area

Junior Suite "Coco"

  • 366 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite "Tapir"

1 bedroom, individually decorated, individually furnished

Premium Suite "Tapir"

  • 1076 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Suite "Mono"

Deluxe Suite "Mono" | 1 bedroom, individually decorated, individually furnished

Deluxe Suite "Mono"

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite "Mango"

Living area

Junior Suite "Mango"

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite "Bamboo"

Living area

Junior Suite "Bamboo"

  • 366 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite "Manati"

Junior Suite "Manati" | 1 bedroom, individually decorated, individually furnished

Junior Suite "Manati"

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite "Tucan"

1 bedroom, individually decorated, individually furnished

Premium Suite "Tucan"

10.0 out of 10
Exceptional
(1 review)
  • 1076 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Queen Bed

View all photos for Single Room

Single Room | 1 bedroom, individually decorated, individually furnished

Single Room

  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel & Suites Oasis Bacalar

3-star hotel in Bacalar Centro
Along with an outdoor pool, this hotel has a children's pool and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
Hotel & Suites Oasis Bacalar offers 6 air-conditioned accommodations with ceiling fans. Rooms open to patios. These individually decorated and furnished accommodations have separate sitting areas. This Bacalar hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include showers. Housekeeping is offered daily and hair dryers can be requested.
An outdoor pool and a children's pool are on site.
Hotel & Suites Oasis Bacalar features an outdoor pool and a children's pool. Public areas are equipped with complimentary wireless Internet access. This Bacalar hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite uncovered self parking is complimentary.

Hotel & Suites Oasis Bacalar has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies
  • Griddle
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay, Samsung Pay, and PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM

Property is also known as

& Suites Oasis Bacalar Bacalar
Hotel & Suites Oasis Bacalar Hotel
Hotel & Suites Oasis Bacalar Bacalar
Hotel & Suites Oasis Bacalar Hotel Bacalar

Hotel & Suites Oasis Bacalar Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 108 out of 123 reviews
Rating 8 - Good. 14 out of 123 reviews
Rating 6 - Okay. 1 out of 123 reviews
Rating 4 - Poor. 0 out of 123 reviews
Rating 2 - Terrible. 0 out of 123 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

JESSICA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A True Oasis! Hotel Oasis was the perfect getaway! The location couldn’t be better—super convenient to everything, yet peaceful and relaxing. Our suite was beautiful, spacious, and thoughtfully equipped with a kitchenette and everything we needed for a comfortable stay. The grounds were absolutely stunning, filled with vibrant plants and peaceful spots to relax. The lush fauna really made it feel like a tropical retreat. What truly set this place apart, though, was the staff. Every single person we interacted with was warm, helpful, and genuinely kind—they made us feel like family from the moment we arrived. Can’t wait to come back—Hotel Oasis truly lives up to its name!
Stayed 3 nights in Mar 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Bacalar

It’s very nice and reasonably priced. Plenty of room with comfortable bed and good kitchenette. Nice shady patio out the side door. Would definitely stay there again if in the Area. Beautiful area to visit and not so touristy. Hotel is in a great location in town. Easy to walk to most places in town.
Stayed 9 nights in Feb 2025

10/10 Excellent

carrie, Delburne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, spacious suite with comfortable bed and extra pillows. Pool is wonderful, kitchen is spacious and well equipped. Air conditioning works very well. Staff are outstanding and very helpful! Parking is on the street, and our car was broken into. They stole our laundry bag with our new running shoes to wear home on the plane, our prescription eye glasses - which were in cases in the glove box, so they probably thought they were sunglasses- and the spare tire from the trunk. But this could happen anywhere, so it is not a reflection on the hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Hotel & Suites Oasis Bacalar. The location is wonderful, very walkable to everything. Karla and Mario were so helpful. The entire staff went the extra mile to make sure our stay was perfect. We accidently left a personal item and they immediately contacted us so we were able to swing back by and pick it up! They are so honest and trustworthy and so very helpful. The hotel is beautiful, the pool is refreshing. I highly recommend staying here. Thank you so much, we will definitely be back!
Stayed 3 nights in Feb 2025

8/10 Good

Kim

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager, Steven went above and beyond to make us feel welcome and he even was there when we checked out and gave us Bacalar coffee mugs to take home.
Stayed 2 nights in Feb 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

PATRICIA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly.. Apartments are super spacious and cleaned. Coffe, sugar, water and cooking oil. The pool was clean and great to use. We love they recycle. Laguna is a block away.. its a walk from ado, but we opted for a taxi. 50 pesos.thanks Steven, Mario, Marco and Karla. We went dancing to Catrina which was fun and safe.
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely apartment with all the facilities and really nice helpful staff. Also super close to the main town centre.
Stayed 3 nights in Nov 2024

10/10 Excellent

Isha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here, especially the kids pool, large rooms, and proximity to town center. We would definitely stay here again!
Stayed 3 nights in Nov 2024

10/10 Excellent

carmen, woodbury

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La conservacion de tipica villa costeña, pero lo mejor la gente atenta y Linda, lo Que no me gusto es Que la Ciudad no proporciona depositos para la basura y se acumula en las called
Stayed 3 nights in Nov 2024

10/10 Excellent

Lauren, Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff are super friendly and there is lots of dining, shopping and attractions nearby. Would highly recommend this property. Great place for families or couples!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Very attentive and thoughtful staff - mario was excellent! Very clean and thoughtfully equipped room. The colibri room was a small one for 1 person. After i booked it - they sent me a message explaining that it was not a full sized room - i thought that was so thoughtful. The room still had a fridge, coffee maker, coffee, tea, sugar, cups, a spoon, drinking water, a place for clothes, A/c, etc many windows and good airflow. Of course it’s own bathroom and towels. The only thing it didn’t have was a quilt - but this is not customary here. The property is well located close to the lagoon and restaurants. The pool is a good temperature and well-designed with places to sit in the pool and areas of sun and shade. Everything was very clean and the property felt secure. At the end mario requested a taxi for me and the ride to the ADO was 40 pesos. Thank you to the staff for an excellent stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the room it was a perfect option for my family(2adults 3 kids). We spent out time walking around the town square and lagoon. Karla helped us book our lagoon tour which was amazing. Great overall experience for our first time visiting Bacalar. We thank everyone and we’ll definitely come back!
Stayed 4 nights in Jun 2024

8/10 Good

Miguel e

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Daniel

Stayed 2 nights in Apr 2024

10/10 Excellent

Aydin, Reston

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy checkin checkout. The personal is very nice and friendly. I asked them about the attractions and area. They recommended a boat tour in the lake and he showed me a nice route for walking. The room was a junior suite with a kitchen, it was clean and comfortable with a small patio. The location is excellent for dining, coffee and walking. I would stay at the hotel again if I travel to the area again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Liani

Stayed 3 nights in Apr 2024

8/10 Good

jodi

Stayed 3 nights in Feb 2024

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Irma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very pleasant stay in a great location not far from the lagoon.
Stayed 4 nights in Dec 2023

10/10 Excellent

Horace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ground floor suite Piña was immaculate and perfectly equipped for all our needs at an enormous discount from rack rates. Plus the hotel's location was just one block from the two best restaurants in town Bacalar lagoon fro ting La Playita and Italian beyond excellence Finisterre.
Stayed 5 nights in Dec 2023

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very cute and cozy establishment. I really enjoyed my stay, it was at the perfect location with everything at walking distance and the staff was very friendly and accommodating. I would highly recommend.
Stayed 4 nights in Nov 2023

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so amazing! I moved rooms while I was here because they upgraded me to a bigger room. I left a tip for the housekeeper, and she reported it as something I left behind. I needed a taxi to Chetumal early in the morning, and they called and booked it for me the day before. It’s conveniently located close to the shore and el Centro. Thank you! I had a very enjoyable stay.
Stayed 1 night in Aug 2023

8/10 Good

tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très satisfait

Hôtel idéalement placé pour profiter de bacalar , à qq pas de la plus belle terrasse ayant vue sur la lagune, le centre en qq minutes de marche … personnel très accueillant et souriant … chambre assez standard mais spacieuse et très fonctionnelle , le coin cuisine est un plus non négligeable si vous voyagez en famille. Piscine agréable . En somme très bon rapport qualité /prix à bacalar où l’offre hôtelière semble plus onéreuse qu’ailleurs dans cette région du Mexique.
Stayed 3 nights in Jul 2023

10/10 Excellent

ENRIQUE

Stayed 1 night in Jun 2023