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Hotel & Suites Oasis Bacalar

3.0 star property

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Photo gallery for Hotel & Suites Oasis Bacalar

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Individually decorated, individually furnished, laptop workspace
Super Premium "Penthouse" | Terrace/patio
Individually decorated, individually furnished, laptop workspace
Super Premium "Penthouse" | Terrace/patio

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Av 3 Calle 26, Bacalar, QROO, 77930
  • Fort of San Felipe
    ‪4 min walk‬
  • Laguna Bacalar Ecological Park
    ‪4 min walk‬
  • Lake Bacalar
    ‪5 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪36 min drive‬

Room options

View all photos for Junior Suite "Pina"

Living area

Junior Suite "Pina"

  • 366 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Super Premium "Penthouse"

Super Premium "Penthouse" | Individually decorated, individually furnished, laptop workspace

Super Premium "Penthouse"

  • 2153 sq ft
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for Junior Suite "Coco"

Living area

Junior Suite "Coco"

  • 366 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite "Tapir"

Individually decorated, individually furnished, laptop workspace

Premium Suite "Tapir"

  • 1076 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Large Twin Bed

View all photos for Deluxe Suite "Mono"

Deluxe Suite "Mono" | Individually decorated, individually furnished, laptop workspace

Deluxe Suite "Mono"

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Suite "Secreto"

Deluxe Suite "Secreto" | Individually decorated, individually furnished, laptop workspace

Deluxe Suite "Secreto"

  • 646 sq ft
  • Sleeps 4
  • 1 Twin Bed, 1 Double Bed and 1 Queen Bed

View all photos for Junior Suite "Mango"

Living area

Junior Suite "Mango"

  • 366 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite "Bamboo"

Living area

Junior Suite "Bamboo"

  • 366 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite "Manati"

Junior Suite "Manati" | Individually decorated, individually furnished, laptop workspace

Junior Suite "Manati"

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite "Tucan"

Individually decorated, individually furnished, laptop workspace

Premium Suite "Tucan"

  • 1076 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Twin Bed

View all photos for Single Room

Single Room | Individually decorated, individually furnished, laptop workspace

Single Room

  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel & Suites Oasis Bacalar

3-star hotel in Bacalar Centro
Along with an outdoor pool, this hotel has a children's pool and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
Hotel & Suites Oasis Bacalar offers 6 air-conditioned accommodations with ceiling fans. Rooms open to patios. These individually decorated and furnished accommodations have separate sitting areas. This Bacalar hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include showers. Housekeeping is offered daily and hair dryers can be requested.
An outdoor pool and a children's pool are on site.
Hotel & Suites Oasis Bacalar features an outdoor pool and a children's pool. Public areas are equipped with complimentary wireless Internet access. This Bacalar hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite uncovered self parking is complimentary.

Hotel & Suites Oasis Bacalar has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies
  • Griddle
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay, Samsung Pay, and PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM

Property is also known as

& Suites Oasis Bacalar Bacalar
Hotel & Suites Oasis Bacalar Hotel
Hotel & Suites Oasis Bacalar Bacalar
Hotel & Suites Oasis Bacalar Hotel Bacalar

Hotel & Suites Oasis Bacalar Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 102 out of 117 reviews
Rating 8 - Good. 14 out of 117 reviews
Rating 6 - Okay. 1 out of 117 reviews
Rating 4 - Poor. 0 out of 117 reviews
Rating 2 - Terrible. 0 out of 117 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Very attentive and thoughtful staff - mario was excellent! Very clean and thoughtfully equipped room. The colibri room was a small one for 1 person. After i booked it - they sent me a message explaining that it was not a full sized room - i thought that was so thoughtful. The room still had a fridge, coffee maker, coffee, tea, sugar, cups, a spoon, drinking water, a place for clothes, A/c, etc many windows and good airflow. Of course it’s own bathroom and towels. The only thing it didn’t have was a quilt - but this is not customary here. The property is well located close to the lagoon and restaurants. The pool is a good temperature and well-designed with places to sit in the pool and areas of sun and shade. Everything was very clean and the property felt secure. At the end mario requested a taxi for me and the ride to the ADO was 40 pesos. Thank you to the staff for an excellent stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the room it was a perfect option for my family(2adults 3 kids). We spent out time walking around the town square and lagoon. Karla helped us book our lagoon tour which was amazing. Great overall experience for our first time visiting Bacalar. We thank everyone and we’ll definitely come back!
Stayed 4 nights in Jun 2024

8/10 Good

Miguel e

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Daniel

Stayed 2 nights in Apr 2024

10/10 Excellent

Aydin, Reston

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy checkin checkout. The personal is very nice and friendly. I asked them about the attractions and area. They recommended a boat tour in the lake and he showed me a nice route for walking. The room was a junior suite with a kitchen, it was clean and comfortable with a small patio. The location is excellent for dining, coffee and walking. I would stay at the hotel again if I travel to the area again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Liani

Stayed 3 nights in Apr 2024

8/10 Good

jodi

Stayed 3 nights in Feb 2024

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Irma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very pleasant stay in a great location not far from the lagoon.
Stayed 4 nights in Dec 2023

10/10 Excellent

Horace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ground floor suite Piña was immaculate and perfectly equipped for all our needs at an enormous discount from rack rates. Plus the hotel's location was just one block from the two best restaurants in town Bacalar lagoon fro ting La Playita and Italian beyond excellence Finisterre.
Stayed 5 nights in Dec 2023

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very cute and cozy establishment. I really enjoyed my stay, it was at the perfect location with everything at walking distance and the staff was very friendly and accommodating. I would highly recommend.
Stayed 4 nights in Nov 2023

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so amazing! I moved rooms while I was here because they upgraded me to a bigger room. I left a tip for the housekeeper, and she reported it as something I left behind. I needed a taxi to Chetumal early in the morning, and they called and booked it for me the day before. It’s conveniently located close to the shore and el Centro. Thank you! I had a very enjoyable stay.
Stayed 1 night in Aug 2023

8/10 Good

tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très satisfait
Hôtel idéalement placé pour profiter de bacalar , à qq pas de la plus belle terrasse ayant vue sur la lagune, le centre en qq minutes de marche … personnel très accueillant et souriant … chambre assez standard mais spacieuse et très fonctionnelle , le coin cuisine est un plus non négligeable si vous voyagez en famille. Piscine agréable . En somme très bon rapport qualité /prix à bacalar où l’offre hôtelière semble plus onéreuse qu’ailleurs dans cette région du Mexique.
Stayed 3 nights in Jul 2023

10/10 Excellent

ENRIQUE

Stayed 1 night in Jun 2023

10/10 Excellent

Jonghan

Stayed 1 night in May 2023

6/10 Okay

Jeremy

Liked: Staff & service
Stayed 1 night in May 2023

10/10 Excellent

LUCIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

JELENA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Wonderful staff, so friendly and helpful. A little oasis in the middle of Bacalar.
Stayed 4 nights in Mar 2023

8/10 Good

Tomas, Bronx

Liked: Staff & service, amenities, property conditions & facilities
This was a very stay. Great location, Wi-Fi and hot water. The street can be a little noisy at times but I was still able to get some sleep. My only complaint is that they need to buy new bedding and towels as they are very worn out. Otherwise it was a very nice stay.
Stayed 5 nights in Feb 2023

10/10 Excellent

Bruce

10/10 Excellent

Mary Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel in a great location
Excellent hotel in perfect location. Very large, clean room with small kitchen. TV and safe too. The pool was super clean and has lots of chairs. Walkable to everything downtown. Very safe area
Stayed 1 night in Dec 2022

10/10 Excellent

Gabriela

Stayed 1 night in Aug 2022

10/10 Excellent

Yessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in very clean and beautiful, felt like a little hidden jungle oasis inside the town. Everything was pleasant and the provide with free bottled water too in the room. Only thing I didn’t like was the smell of the water from the shower.
Stayed 3 nights in Jun 2022

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Me encanto este lugar, volvería a ir. Está en buena área aparte la gente muy amable. Lo recomiendo.
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Loved this little gem of a place. We had a second floor room over looking the pool. The room was very spacious. There was a small kitchen with a fridge and gas cooktop. The shower was great, good pressure and hot water. The bed was comfy. It has a nice pool area. The hotel is very clean. Location is walking distance to the lagoon, several restaurants and stores. The Ado station is a fifteen minute walk. The staff are friendly and helpful.
Stayed 3 nights in Jul 2022