Hotel Marlon

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Marlon

Pool
Exterior
Executive Double Room | In-room safe, desk, laptop workspace, iron/ironing board
Spa
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Avenida Juarez 87, Chetumal, QROO, 77000
  • Museo de la Ciudad
    5 min walk
  • Palacio de Gobierno
    9 min walk
  • Explanada de la Bandera
    9 min walk
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    8 min drive

Room options

Deluxe Double Room

  • 215 sq ft
  • Sleeps 2
  • 2 Queen Beds

Junior Suite, 1 King Bed

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Single Room, 1 King Bed

  • 172.00 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Double Room

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Double Room

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

Single Room, 1 King Bed

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

Single Room, 1 Queen Bed

  • 172.00 sq ft
  • Sleeps 2
  • 1 Queen Bed

Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Hotel Marlon

3-star Chetumal hotel with free self parking
This smoke-free hotel features a 24-hour front desk, a front-desk safe, and free self parking. WiFi in public areas is free.
Hotel Marlon offers 50 air-conditioned accommodations with safes and complimentary bottled water. 40-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Hotel Marlon features room service (during limited hours) and a front-desk safe. Wireless Internet access is complimentary. Onsite self parking is complimentary.

Hotel Marlon is a smoke-free property.

Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Mosquito nets
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Hotel Marlon Chetumal
Hotel Marlon
Marlon Chetumal
Marlon Hotel Chetumal
Hotel Marlon Chetumal, Mexico - Quintana Roo
Hotel Marlon Hotel
Hotel Marlon Chetumal
Hotel Marlon Hotel Chetumal

Hotel Marlon Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 76 out of 287 reviews" "
Rating 8 - Good. 113 out of 287 reviews" "
Rating 6 - Okay. 47 out of 287 reviews" "
Rating 4 - Poor. 31 out of 287 reviews" "
Rating 2 - Terrible. 20 out of 287 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gilmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 1 night in Aug 2024

4/10 Poor

Selina

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jul 2024

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and big room , helpful staff , will stay again
Stayed 1 night in May 2024

10/10 Excellent

Alfonso

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was uniquely situated downtown chetumal.
Stayed 1 night in May 2024

2/10 Terrible

Sam

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia wouldn't let me cancel so I will never use them again
Stayed 3 nights in May 2024

10/10 Excellent

Iris

Traveled with family
Liked: Cleanliness, staff & service, amenities
very comfortable and clean room, my grand baby loves the pool especially. stayed in there until her fingers were wrinkled LoL second time staying here and she always enjoys herself. Always a nice lil getaway just to relax and shop at #Sams for a few household essentials and such. Great visit.
Stayed 1 night in Apr 2024

6/10 Okay

Leolyn

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Azalia, Orange Walk Town

Disliked: Property conditions & facilities
Its poorly maintained. Room eas full of mosquito. And the towels were old and torn.
Stayed 1 night in Mar 2024

4/10 Poor

Carmelito

Traveled with family and small children, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are not comfortable and the pillows are very hard.. the towels are very old and seems that they have never been replaced. Apart from that, the area seems safe
Stayed 1 night in Mar 2024

10/10 Excellent

Emerson

Stayed 1 night in Feb 2024

6/10 Okay

Nicole

Traveled with partner
Very basic. Fine for one night or two. Staff not very proficient in English which can make it hard trying to get directions - not their fault but ours for not speaking their language.
Stayed 3 nights in Feb 2024

6/10 Okay

robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location, some rooms and property has been fixed up a bit but needs an overhall, especially the pool. Resturant closed during covid and hasn't reopened. That part of town could benefit from a simple resturant with good food at fair prices and a relaxing bar. Gran Marlon has a glass box resturant but its neither cheap nor very inviting. Hot water for a shower seems better but sometimes in the AM there is none. In the day taxis are cheap and easy to find but at 5 pm, or in the rain, or at night you can really get stuck. Chetumal needs more taxis!
Stayed 1 night in Jan 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 4 nights in Dec 2023

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
nice hotel. clean. wifi worked well.
Stayed 1 night in Dec 2023

8/10 Good

Suzy

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Chris

Stayed 1 night in Dec 2023

10/10 Excellent

Marco

Stayed 7 nights in Dec 2023

2/10 Terrible

Konstantin, Miami

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel does not have elevator, nor any one to assist with luggage. I am disabled needed to claim stairs with my heavy bag. The room door's gap allows anyone to look inside the room. When I called the reception to ask about wifi password she was very rude. Will never return
Stayed 1 night in Dec 2023

4/10 Poor

Henry

Business traveler, Traveled with partner
Disliked: Staff & service
Staff couldn't care less, but that's probably followed by their boss.
Stayed 1 night in Dec 2023

4/10 Poor

Abel

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Check in was at 2pm, our room was not ready until 5pm. Staff at front desk were not as so nice but very stern as with a school not a hotel. Booking stated that breakfast was complimentary just to find when we sat for breakfast that it was not!!!
Stayed 2 nights in Nov 2023

6/10 Okay

robert

Stayed 3 nights in Nov 2023

10/10 Excellent

dejon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful

8/10 Good

Raphael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was accesdible. The map helped a lot.
Stayed 1 night in Oct 2023