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Hotel Ade

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Ade

Exterior
Beach nearby, white sand, beach shuttle, sailing
Terrace/patio
Aerial view
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Room service
  • Pool
  • Breakfast included
  • Housekeeping

Explore the area

Map
Calle 36 × av. 5 y 7, Bacalar, QROO, 77930
  • Laguna Bacalar Ecological Park
    ‪4 min walk‬
  • Lake Bacalar
    ‪8 min walk‬
  • Canal de los Piratas
    ‪15 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪36 min drive‬

Room options

View all photos for Grand Double Room, 2 Double Beds, Terrace

Plasma TV

Grand Double Room, 2 Double Beds, Terrace

  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Double Bed (1)

Plasma TV

Superior Room, 1 Double Bed (1)

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed, Ground Floor (3)

Plasma TV

Comfort Room, 1 Double Bed, Ground Floor (3)

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Double Room, 1 King Bed, Terrace

Plasma TV

Panoramic Double Room, 1 King Bed, Terrace

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Ade

3-star hotel in Mario Villanueva Madrid
An outdoor pool, a restaurant, and a poolside bar are available at this hotel. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, spa services, and concierge services.
Hotel Ade offers 7 air-conditioned accommodations with complimentary toiletries and ceiling fans. Each accommodation is individually furnished and decorated. Plasma televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant and a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This Bacalar hotel also offers an outdoor pool, spa services, and a terrace. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle. Complimentary uncovered self parking is available on site.

Hotel Ade has designated areas for smoking.

A complimentary local cuisine breakfast is served each morning between 9:00 AM and 10:00 AM.
Hotel Ade has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site

Food and drink

  • Free local cuisine breakfast available daily 9:00 AM to 10:00 AM
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Boat tours
  • Ecotours
  • Hiking/biking trails
  • Kayaking
  • Outdoor pool
  • Sailing
  • Scooter/moped rentals

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: MXN 300
Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 450 per vehicle (one-way, maximum occupancy 4)
  • Late check-out fee: MXN 300

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel ADE Hotel
Hotel ADE Bacalar
Hotel ADE Hotel Bacalar

Hotel Ade Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 36 out of 73 reviews
Rating 8 - Good. 21 out of 73 reviews
Rating 6 - Okay. 9 out of 73 reviews
Rating 4 - Poor. 5 out of 73 reviews
Rating 2 - Terrible. 2 out of 73 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was O.K. we enjoyed the staying and the breakfast that was included with the price. We'll come back soon. Thanks a lot.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ehsan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and friendly staff.
Stayed 2 nights in Jul 2023

10/10 Excellent

Victor

Stayed 2 nights in May 2023

6/10 Okay

fcliff

Liked: Cleanliness, property conditions & facilities
The layout around the pool, where breakfast was served as well, was unique and inviting. They were super pushy about having to tip the staff a certain amount for serving breakfast. There were signs on every table about this. It wasn't possible to leave the key at the reception for whilst going swimming in the laguna, as the guy said he couldn't promise he's be there later on.
Stayed 2 nights in May 2023

2/10 Terrible

P J

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay well clear.
We checked in and then walked out, booking another hotel. It is not as described, with no restaurant, breakfast only between 9 and 10am, a very unpleasant looking pool, poor quality rooms and parking on broken ground to the side. Stay well clear.
Stayed 1 night in Apr 2023

8/10 Good

Lynnea M

Stayed 1 night in Mar 2023

6/10 Okay

Gloria

Stayed 3 nights in Feb 2023

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
The bossy receptionist
Internet was very bad, the tv wasn’t working at the beginning I told the reception and the answer was almost all the people who stay with us are from Europe and they don’t watch tv, only Americans like to watch tv eventually they came to fix the tv and not with the best actitud, also they offer parking and is only 4 spots and you have to use the street if you find something, they don’t allow you to bring your own drinks to the pool, the guy and owner at the reception wasn’t that friendly, breakfast was whatever the second day I ended up getting breakfast outside, also they give you instructions if you leave the room don’t leave any light, fan or a/c on at all and was not even a suggestion was almost like an order overall if I go back to bacalar I’ll stay on a different place
Stayed 2 nights in Aug 2022

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Nice break in bacalar Staff very friendly Clean and good value
Stayed 1 night in Jan 2022

4/10 Poor

Omar

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
No bathroom door
I don’t know in what universe it is acceptable to give two friends a room without a door for the bathroom. We rented two bikes and both of them were uncomfortable (wheel hitting the brake while cycling and seat too low). There is no complementary tour with the reservation, as it is advertised here. On the other hand, the staff was super friendly and the service was good.
Stayed 1 night in Jul 2021

10/10 Excellent

Galina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet place
We arrived a little early but our rooms were ready already so we could check-in right away. The rooms are nicely decorated - minimalist style. The stuff is very helpful. You can park on the street right in front of the hotel - the street is quiet. The lake is 5-min walk away, different restaurant options 5-10-min walk, center - 15-min walk. The breakfast is basic but nourishing. The only thing is it’s a bit late if you have some activity planned - 9 am. But overall a fantastic place, definitely recommended.
Stayed 1 night in Apr 2021

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic rate and wonderful man who runs the place. It was rainy when I was there and the lagoon was a little gloomy, but if I go back I’ll stay here!
Stayed 2 nights in Dec 2020

10/10 Excellent

Serena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The amenities and facility was well managed, and very clean. The staff were friendly, helpful, professional. They helped us with all questions and sources for local activities. I would recommend this hotel for anyone. We feel it was a great value.
Stayed 3 nights in Mar 2021

10/10 Excellent

Verified traveler

Stayed 4 nights in Jan 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel with great service, Alex is really helpful
Stayed 3 nights in Jan 2021

10/10 Excellent

Ernesto, San Diego

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great budet hotel to visit Bacalar! Alex has all the ammenities to enjoy all the things Bacalar has to offer. We used the boat tour and the ATVs and they were great. He also recomend us many restaurants that turn out to be top notch at a very good prices. Rooms are basic, but super clean and with really nice decor. Nice bed and pillows,
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveler

Stayed 4 nights in Oct 2020

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is delightful, with a spacious bedrooms
The hotel is delightful, with a spacious bedrooms big patio and a wonderful host, Alex. They provide lots of fun toys for exploring Bacalar-bicycles, ATVs, even a boat. Alex went out of his way to help me with everything I needed, from giving me a table and lamp so I could work on my computer, to carry my heavy luggage up and down the steps. I would definitely stay with them again.
Stayed 2 nights in Oct 2020

6/10 Okay

Steven

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
The staff at the hotel are wonderful. Friendly, recommending places to eat, calling cabs, etc. Our room had no bathroom door. I found that really odd and dont know if all of the rooms are like that. Also the only chairs to sit on were carved from logs, with tiny seats that would only be suitable for small children. That left only the bed to sit on and it was what is called a matrimonial sized bed which is slightly bigger than a twin bed but smaller than a double. We were just 2 friends travelling, no romance, so the set up was really awkward. Once again, the staff was so wonderful that I hope my review might lead to some modifications and wish Hotel Ade and staff all the best.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minor issues
Staff were very good and place was clean and comfortable. They have a design of small stones bordering everything in the room and they are hard on the feet and also a tripping hazard. Also they have no place to hang clothes only one single wall hook. Everything else was very good.
Stayed 1 night in Dec 2019

8/10 Good

Yonatan

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente, personal amable
Stayed 2 nights in Nov 2024

6/10 Okay

mastromarino

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
La qualité de la literie est très moyenne. Le personnel est très sympathique et l emplacement correct
Stayed 4 nights in Nov 2024

10/10 Excellent

Ruben

Liked: Cleanliness
Buena localización y buen servicio
Stayed 3 nights in Sep 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel idéalement situé près de l'ecopark. A prendre sans hésitation même si il manquait un peu d'eau chaude lors de notre passage
Stayed 1 night in Jul 2024

6/10 Okay

Tania de los Angeles

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
En cuanto ala estadía
Muy bien, solo que deberían varias su desayuno, deberían poner un rótulo en cuanto al cuido y uso de las toallas ya q no te las cambian diarios por el cuido ala laguna,pero uno que anda con niños y no sabe nada de eso deberían comentártelo al entrar al hotel,muy bonito el hotel ha pesar de ser pequeño cuanto con todo las comodidades. Sigo esperando un reembolso de unas cancelación que hice en mayo ya se cumplió un mes y me dicen que es la página que debe regresarme el dinero y la página dice que es el hotel , estaría agradecida si me ayudan a solucionarlo
Stayed 2 nights in Jun 2024