Fiesta Inn Chetumal Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fiesta Inn Chetumal Hotel

Outdoor pool
Bar (on property)
Bar (on property)
Lobby
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Free airport shuttle
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
Av. Alvaro Obregón No.229, esq. Av. Independencia Col. Centro, Chetumal, QROO, 77000
  • Explanada de la Bandera
    5 min walk
  • Palacio de Gobierno
    5 min walk
  • Chetumal Ferry Terminal
    6 min walk
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    7 min drive

Room options

Superior Room, 1 King Bed

  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • 732 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Double Room

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Fiesta Inn Chetumal Hotel

3.5-star Chetumal hotel walkable to Palacio de Gobierno
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, 24-hour room service, and a business center. Housekeeping is available on request.
Fiesta Inn Chetumal Hotel offers 131 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include showers and hair dryers.

This Chetumal hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Fiesta Inn Chetumal Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center and meeting rooms. This eco-certified hotel also offers a terrace, gift shops/newsstands, and tour/ticket assistance. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite self parking is complimentary.

Fiesta Inn Chetumal Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
La Isla - This restaurant specializes in international cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 to 14 for adults and USD 14 to 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Isla

Things to do

  • Bicycle storage
  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 0.98 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 14 to 14 for adults, and USD 14 to 14 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fiesta Chetumal
Fiesta Inn Chetumal Hotel
Hotel Fiesta Inn Chetumal, Mexico - Quintana Roo
Fiesta Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel
Fiesta Inn Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel Chetumal
Fiesta Inn Chetumal Mexico - Quintana Roo

Fiesta Inn Chetumal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 597 out of 1062 reviews" "
Rating 8 - Good. 306 out of 1062 reviews" "
Rating 6 - Okay. 94 out of 1062 reviews" "
Rating 4 - Poor. 36 out of 1062 reviews" "
Rating 2 - Terrible. 29 out of 1062 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jaroslava

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked Fiesta Inn via Orbitz as 2adults/1child and got a price we liked, but at check in we had to pay extra for a child. Then the total wasn't what we expected. There was continental breakfast included , however, only for 1 person. We didn't have hot water in the shower. It wasn't our first stay there,but first time we were not happy there.
Stayed 1 night in Aug 2024

8/10 Good

Ramon

Traveled with family
Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot!
Stayed 1 night in Aug 2024

8/10 Good

Ramon

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good stay...
Good stay... service from the Front Desk and Bell person was great...
Stayed 1 night in Aug 2024

6/10 Okay

EVERARDO

Traveled with family
Disliked: Property conditions & facilities
The room was in the best shape. It needs some attention
Stayed 1 night in Aug 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Chetumal by far
Breakfast has really gone downhill. Used to be terrific.
Stayed 1 night in Jun 2024

6/10 Okay

Marco

Traveled with family
Disliked: Staff & service, amenities
Needs fridges, dated without it.
Stayed 1 night in Aug 2024

8/10 Good

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay.
Good stay. Air Conditioning was not working, but we managed.
Stayed 1 night in Jul 2024

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for Money
Stayed 1 night in Jul 2024

10/10 Excellent

Willard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Anson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Luis, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly people
Stayed 2 nights in Jul 2024

6/10 Okay

robert

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in a good location for me but didn't like how I was treated. Three of us stayed for three days. I was supposed to get one free breakfast coupon each day. I asked if I could get a breakfast coupon for 3 people for one day. The manager refused and gave me no coupons!
Stayed 3 nights in Jul 2024

10/10 Excellent

Tayfun, Sanignacio

Traveled with group
They have very friendly staff especially reception staff.Room very clean o like this hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jul 2024

6/10 Okay

Deisy

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Buenas locacion con un pobre servicio
La location esta un buen Lugar serva de todo, estava limpio y la cama como das. Mi problema fue que no avia agua caliente le aviso a recepcion pero no la arreglaron. El servicio en recepcion y en el restaurant no fue bueno.
Stayed 2 nights in Jun 2024

8/10 Good

Ramon

Liked: Staff & service, room comfort
Nice stay…
Reception and bellman was good.
Stayed 1 night in Jun 2024

6/10 Okay

Jose

Stayed 1 night in Jun 2024

10/10 Excellent

Corny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Jun 2024

8/10 Good

Harold

Liked: Staff & service, property conditions & facilities
Was good place to stay , breakfast was not included
Stayed 1 night in Jun 2024

6/10 Okay

robert

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice hotel in a good location. I stay there often. However the VIP breakfast coupon is pretty useless. there were 3 of us in the room and the coupon was for a continental breakfast only for 1 person for each of the three days we were there. The coupons are only accepted on the date indicated. As a result we never eat breakfast there... just give me one or more coupons good for a full breakfast!
Stayed 3 nights in Jun 2024

8/10 Good

Marco Polo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Benito

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

florence

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024