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Fiesta Inn Chetumal Hotel

3.5 star property

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Outdoor pool
Superior Double Room | In-room safe, desk, laptop workspace, blackout drapes
Bar (on property)
Lobby
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Av. Alvaro Obregón No.229, esq. Av. Independencia Col. Centro, Chetumal, QROO, 77000
  • Palacio de Gobierno
    ‪5 min walk‬
  • Chetumal Ferry Terminal
    ‪6 min walk‬
  • Palacio Municipal De Othon P. Blanco
    ‪6 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed

  • City view
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

  • City view
  • 732 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, blackout drapes

Superior Double Room

  • City view
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

City Express by Marriott Chetumal

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very Good, (854)
The price is $88
per night
$100 total
includes taxes & fees
Apr 27 - Apr 28
City Express by Marriott Chetumal

About this property

Fiesta Inn Chetumal Hotel

3.5-star Chetumal hotel walkable to Palacio de Gobierno
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, 24-hour room service, and a business center. Housekeeping is available on request.
Fiesta Inn Chetumal Hotel offers 131 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include showers and hair dryers.

This Chetumal hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Fiesta Inn Chetumal Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center and meeting rooms. This eco-certified hotel also offers a terrace, gift shops/newsstands, and tour/ticket assistance. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite self parking is complimentary.

Fiesta Inn Chetumal Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
La Isla - This restaurant specializes in international cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 to 14 for adults and USD 14 to 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Isla

Things to do

  • Bicycle storage
  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 0.82 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 14 to 14 for adults, and USD 14 to 14 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fiesta Chetumal
Fiesta Inn Chetumal Hotel
Hotel Fiesta Inn Chetumal, Mexico - Quintana Roo
Fiesta Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel
Fiesta Inn Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel Chetumal
Fiesta Inn Chetumal Mexico - Quintana Roo

Fiesta Inn Chetumal Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 560 out of 1004 reviews
Rating 8 - Good. 266 out of 1004 reviews
Rating 6 - Okay. 106 out of 1004 reviews
Rating 4 - Poor. 41 out of 1004 reviews
Rating 2 - Terrible. 31 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Graciela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very pleasant 2 days stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and value
Great for a one night stay. Walking distance from the ferry and to good restaurants, free airport shuttle. Good value.
Stayed 1 night in Jan 2025

10/10 Excellent

manche

Stayed 3 nights in Dec 2024

2/10 Terrible

Olga, Cayo District

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with rooftop pool and well situated.
Stayed 3 nights in Dec 2024

8/10 Good

Dawn, Belize City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds seem small to be double. I would prefer queen beds
Stayed 1 night in Jan 2025

6/10 Okay

Chantelle

Disliked: Cleanliness, property conditions & facilities
Inwas offered continental breakfast with my stay. This was toast eith either fruit OR juice. What is this? This is not an offer.
Stayed 1 night in Jan 2025

10/10 Excellent

Erdal

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place , first option
Stayed 1 night in Jan 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy hotel for shopping
Stayed 2 nights in Dec 2024

8/10 Good

Irma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 7 nights in Dec 2024

4/10 Poor

Josue

Liked: Cleanliness
Disliked: Staff & service, amenities
The VIP or Fiesta Rewards was not available during my stay. Also, they weren't clear about the continental breakfast what was included. They still charged me for breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024

6/10 Okay

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff should communicate issues
Upon check in AC was not working. Things happen but they KNEW this and no mention was made of a known issue until I reported the issue to the front desk. A bit of transparency goes a long way to appeasing guests rather than wasting their time. 3 hours later issue was resolved and the remainder of the stay was fine.
Stayed 1 night in Dec 2024

10/10 Excellent

Edwin, Houston

Stayed 1 night in Dec 2024

8/10 Good

Gladys

Stayed 1 night in Nov 2024

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
another great stay
We absolutely love Fiesta Inn and have been staying there for years. They have made some upgrades which were very helpful. The front desk staff were so helpful and friendly and speak English. The only downside was something out of their control and that was a alarm from down the road that would go off randomly though the night.
Stayed 3 nights in Dec 2024

8/10 Good

Azalia, Orange Walk Town

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its has a great view
Stayed 1 night in Dec 2024

4/10 Poor

Nicole

Liked: Cleanliness
Our stay was good, would recommend
Stayed 1 night in Dec 2024

10/10 Excellent

Yamani

Stayed 1 night in Dec 2024

10/10 Excellent

Earl

Stayed 1 night in Dec 2024

4/10 Poor

Hsun

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No hot water
No hot water
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all requests were met by staff
Stayed 2 nights in Dec 2024

8/10 Good

Darcy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money, located in the heart of town near the Malecon. We fully enjoyed our stay at this hotel.
Stayed 2 nights in Dec 2024

4/10 Poor

norma

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nothing unique its run down needs maintainance toulet didnt flush glass bathrrom door shaky
Stayed 1 night in Dec 2024

8/10 Good

john, Nanaimo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy for us coming off the afternoon ferry from Belize.
Stayed 1 night in Dec 2024