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Fiesta Inn Chetumal Hotel

3.5 star property

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Photo gallery for Fiesta Inn Chetumal Hotel

Outdoor pool
Bar (on property)
Superior Double Room | In-room safe, desk, laptop workspace, blackout drapes
Bar (on property)
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Av. Alvaro Obregón No.229, esq. Av. Independencia Col. Centro, Chetumal, QROO, 77000
  • Chetumal Ferry Terminal
    ‪5 min walk‬
  • Palacio de Gobierno
    ‪5 min walk‬
  • Museo de la Ciudad
    ‪10 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪4 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(21 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

  • 732 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, blackout drapes

Superior Double Room

8.8 out of 10
Excellent
(20 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby lounge

City Express by Marriott Chetumal

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very Good, (916)
$96 nightly
The price is $96 total
includes taxes & fees
City Express by Marriott Chetumal

About this property

Fiesta Inn Chetumal Hotel

3.5-star Chetumal hotel walkable to Palacio de Gobierno
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, 24-hour room service, and a business center. Housekeeping is available on request.
Fiesta Inn Chetumal Hotel offers 131 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include showers and hair dryers.

This Chetumal hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Fiesta Inn Chetumal Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center and meeting rooms. This eco-certified hotel also offers a terrace, gift shops/newsstands, and tour/ticket assistance. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite self parking is complimentary.

Fiesta Inn Chetumal Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
La Isla - This restaurant specializes in international cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 to 14 for adults and USD 14 to 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Isla

Things to do

  • Bicycle storage
  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 0.86 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 14 to 14 for adults, and USD 14 to 14 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fiesta Chetumal
Fiesta Inn Chetumal Hotel
Hotel Fiesta Inn Chetumal, Mexico - Quintana Roo
Fiesta Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel
Fiesta Inn Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel Chetumal
Fiesta Inn Chetumal Mexico - Quintana Roo

Fiesta Inn Chetumal Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1003 reviews
Rating 8 - Good. 261 out of 1003 reviews
Rating 6 - Okay. 105 out of 1003 reviews
Rating 4 - Poor. 42 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful stay
Stayed 2 nights in Mar 2025

6/10 Okay

Yamani

Traveled with family
Liked: Cleanliness, staff & service
Liked the room service but not the fact that I had to go down to the Libby to make room service request s. The phone did not work.
Stayed 1 night in Mar 2025

8/10 Good

Kelly, Calgary

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
I had to tell them to clean the pool.That is Very important. The drinks and food service is very slow at the pool also.
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Roberto Antonio

Stayed 1 night in Mar 2025

8/10 Good

kwokming

Stayed 1 night in Mar 2025

6/10 Okay

Rolando

Liked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Marlon

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fiesta inn does not live up to its name. Rooms and pool needs to be renovated. Leaving money and other belongs in room is unsafe. Im never going back.
Stayed 2 nights in Mar 2025

6/10 Okay

Flor

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good except the shower was poor and hot water took too long to heat up!
Stayed 1 night in Mar 2025

6/10 Okay

Abil

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
Property needs some TLC, facilities seem run down.
Stayed 1 night in Mar 2025

8/10 Good

Pal's

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Am satisfied
Stayed 1 night in Mar 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

John

Stayed 1 night in Feb 2025

6/10 Okay

Mitchell

Business traveler
Siempre hemos disfrutado de alojarnos en un Fiesta Inn dondequiera que viajamos, pero la propiedad en Chetumal no cumplió con nuestros estándares. Los muebles están desgastados, sucios, el lobby tiene sofás que deberían desecharse, el servicio de habitaciones no fue muy bueno, las muchachas olvidaron las toallas y el café y nuestra habitación no tenía agua caliente en la ducha. En general, la propiedad en Chetumal era deficiente.
Stayed 3 nights in Feb 2025

8/10 Good

Yamani

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Did not like that I could not get continental breakfast served at room. Loved Claudia's room service
Stayed 1 night in Feb 2025

10/10 Excellent

Ernesto

Stayed 1 night in Jan 2025

8/10 Good

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pit stop

We overnighted there after coming by Ferry from Belize. It was a good choice to refresh and rejuvenate. Food options were good and reasonable - all staff were friendly and helpful. Rooms were clean and comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Kelvin

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ana Beatriz Pérez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena estancia. El hotel es cómodo. Buen servicio a cuartos. Buen trato del personal. Cuenta con estacionamiento. Me gustaría que tuvieran más toallas.
Stayed 1 night in Feb 2025

10/10 Excellent

Jovani

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to spot the hotel and pretty calm in the surrounding area
Stayed 1 night in Feb 2025

10/10 Excellent

Guadalupe

Stayed 1 night in Feb 2025

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the rooftop pool area. The breakfast buffet and service was excellent.
Stayed 1 night in Feb 2025

4/10 Poor

Z

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Give priority to VIP customers
Stayed 1 night in Feb 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in Jan 2025

8/10 Good

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No complimentary breakfast
Stayed 1 night in Feb 2025