Best Western Indian Oak

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Indian Oak

Lobby
Exterior
Lobby
Hypo-allergenic bedding, laptop workspace, iron/ironing board
Indoor pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
558 Indian Boundary Road, Chesterton, IN, 46304
  • Lustron House
    2 min drive
  • Indiana Dunes National Park
    3 min drive
  • Indiana Dunes Visitor Center
    4 min drive
  • Gary, IN (GYY-Gary - Chicago Intl.)
    31 min drive

Room options

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lakeside (with Sofabed)

  • 250 sq ft
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed, Refrigerator & Microwave, Lakeside (with Sofabed)

  • 250 sq ft
  • Water view
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (with Sofabed)

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Fireplace, Lakeside (with Sofabed)

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Jetted Tub, Lakeside (Jetted tub)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Fireplace

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Best Western Indian Oak

Chesterton hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a sauna. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and conference space.
Best Western Indian Oak offers 61 accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Chesterton hotel provides wireless Internet access for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Best Western Indian Oak provides a sauna and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 1000 square feet (90 square meters) include conference space. This Chesterton hotel also offers a vending machine, a fireplace in the lobby, and laundry facilities. Onsite self parking is complimentary.

Best Western Indian Oak is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 8:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:00 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:30 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators

Property is also known as

Best Western Indian Oak
Best Western Indian Oak Chesterton
Best Western Indian Oak Hotel
Best Western Indian Oak Hotel Chesterton
Indian Oak
Best Western Chesterton
Best Western Hotel Chesterton
Best Western Indian Oak Hotel
Best Western Indian Oak Chesterton
Best Western Indian Oak Hotel Chesterton

Best Western Indian Oak Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 485 out of 1039 reviews" "
Rating 8 - Good. 354 out of 1039 reviews" "
Rating 6 - Okay. 126 out of 1039 reviews" "
Rating 4 - Poor. 51 out of 1039 reviews" "
Rating 2 - Terrible. 23 out of 1039 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jagabandhu

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Adam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2024

6/10 Okay

Kellie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room clean and check in easy and staff pleasant but curtain covering sliding glass door was tattered and falling down in spots and bathroom door would not stay latched.
Stayed 1 night in Aug 2024

6/10 Okay

Josh

Traveled with family
Liked: Cleanliness, staff & service
This seemed lime a nice place before and the new owners are trying to keep it up. Used for one night on a road trip. No issues with room or hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western Indian Oak
Absolutely love the location and the view of Chuggs Lake. So many birds of all kinds. Very peaceful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Aixin

Traveled with family and small children
The lake view is beautiful.
Stayed 3 nights in Aug 2024

8/10 Good

Edith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here while visiting the Dunes. Arrived at 12:30 pm on Saturday, room not ready (no worries...check-in is at 3:00 pm). Went to grab lunch (went to Lucrezia Cafe....5 stars!) Came back about 2:30, room ready. Carried luggage inside and learned that **they do not have an elevator**. The staff upon arrival were very nice. Our room was on the 2nd floor, and unfortunately my knees aren't as good as they used to be. Made it upstairs (with great difficulty, and injured my knee), went into the room. Average room for a 2 star hotel, though they are decently large. Got a room with a king size bed and rollout, and a view of the lake. If you stay, the rooms facing the lake have a fantastic view. The balcony that looks over the lake was small, with two chairs, but it was quite enjoyable to sit out and watch the gulls and other birds. Bathroom was decent, but the bed left much to be desired (though this is a very subjective view based solely on my preferred softness of mattress). It was quite hard (but very clean) and made for a very difficult night's sleep. Breakfast in the hotel was standard fare for hotel hospitality breakfast: eggs, waffles, and sausage. Sausage wasn't bad, but the waffle batter they used was not very good (IMHO). In addition, my wife overheard several staff members disparaging another staff member on duty, which is never a good thing. While we plan on visiting the area again, we won't be staying at Best Western Indian Oak. The lack of elevator
Stayed 1 night in Aug 2024

6/10 Okay

daryl

Traveled with family
Liked: Staff & service
good bed, nice big pool,. nice desk people. The place could use a handy repair man, more tables and chairs in dining room.
Stayed 1 night in Aug 2024

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

william

Stayed 1 night in Aug 2024

4/10 Poor

Lisa

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We were there for one night. The woman at the front desk was kind, so no problems there. But once we got to our room, that's when the problems began. Upon opening the door, there was an absolute overwhelming smell of Febreze. I don't know if they just Febreze the bedding or the whole room, but it was too much. We went to the patio door to open it to get air in the room, and found a big hole in the screen door. And the curtain on the patio door was stained and gross. It also had, what appeared to be, toothpaste in multiple spots on it. As our stay continued, we started noticing just how run-down and dirty the room was. There was a blue stain on the carpet between the beds, stains on the quilts and blankets and the inside of the coffee maker was gross with what I'm assuming was some sort of build-up. Also - the coffee maker was in the bathroom....that didn't sit right with me either. The table in the room had the top peeling off, there were holes in the walls and the shower didn't work correctly. Overall, we were incredibly disappointed. Definitely not worth the $240 we paid for one night.
Stayed 1 night in Aug 2024

8/10 Good

Eleanor, Elgin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Stephanie

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I'll start by saying this was a last minute weekend stay for us to visit the beach/dunes before school starts. The room itself was clean. The beds comfy. At the end of the day that's the most important part. BUUUUUUTTTTT... The place is legit falling apart. The first thing I noticed was looking for an outlet to plug my phone into; 1 electrical socket came completely out of the wall. The entire blue plastic casing around it and all. Dangling by wires. I took a photo which I of course didn't think to save after I showed the desk member bc clearly thats super unsafe, especially w little kids. Second outlet i plugged into, it laughed at me and spit it back out. No really, i think it was so old and worn, it couldn't even grasp the charger prongs. I tried 3 times and it fell to the floor. Went to the pool w my 3 kids in the evening to let them finish up their energy burst from the day. The windows are covered in mold all around the edges. Clearly the seals have given way bc most are cloudy and white looking. There are large vents above the pool in the ceiling that are hanging at least 4-8" from the above drywall they should be affixed to. At one point, the desk attendee came in yelling at a small group of girls (i suppose she saw them on camera) that if they continued to jump in the pool she would have to kick them out. Huh? For jumping in the pool? No, they were NOT diving. Just jumping in. Breakfast was OK and filled our bellies but for 300 a night, I'll look elsewhere next time!
Stayed 1 night in Aug 2024

8/10 Good

ELISA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Tina

Traveled with family
The location was great. The rate changed on Expedia after reservation was made?! I did not like that you had to get your own towels for room and pool. Inconvenience when you are really only there to sleep
Stayed 2 nights in Aug 2024

6/10 Okay

David

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our experience at this hotel was disappointing. The front desk staff was curt and seemed annoyed with any questions we had. Additionally, our shower was broken, and we had trouble getting clean towels. The breakfast was very basic and unimpressive. Overall, I feel like we drastically overpaid for this room and did not receive the value we expected.
Stayed 1 night in Aug 2024

6/10 Okay

Tiff

N
Stayed 1 night in May 2024

8/10 Good

JoAnn E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Aug 2024

4/10 Poor

Stacy

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was pretty musty smelling and overall not really updated. The door to the patio was pretty gross.
Stayed 2 nights in Aug 2024

4/10 Poor

MARK

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
When you walk into the room, it smelled of very strong mildew. Screen on sliding door is badly torn and it did not look safe to step out onto the balcony. This hotel is very tired and in need of serious upgrading. The breakfast sausage was horrible and undercooked. We won't be staying here again.
Stayed 3 nights in Aug 2024