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The Mill Hotel & Spa

3.0 star property

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Photo gallery for The Mill Hotel & Spa

Free daily full breakfast
Exterior
Lobby
Family Quadruple Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking available
  • Gym
  • Bar
  • Pool
$91
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
Milton Street, Chester, England, CH1 3NF
  • Chester Cathedral
    ‪7 min walk‬
  • Chester City Walls
    ‪8 min walk‬
  • Chester Racecourse
    ‪15 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪35 min drive‬

Room options

View all photos for Business Double Room, 1 King Bed

Business Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Business Double Room, 1 King Bed

8.4 out of 10
Very good
(98 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed

Club Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Club Double Room, 1 King Bed

8.4 out of 10
Very good
(32 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Canal View

Deluxe Double Room, Canal View | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Canal View

9.2 out of 10
Wonderful
(17 reviews)
  • 258 sq ft
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room, 1 Twin Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Single Room, 1 Twin Bed

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(41 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, Balcony, Canal View

8.4 out of 10
Very good
(12 reviews)
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(136 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Cosy Double

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

The Mill Hotel & Spa

3-star Chester hotel walkable to Chester City Walls
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free full breakfast and free WiFi in public areas are also provided. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli.
The Mill Hotel & Spa offers 132 accommodations with irons/ironing boards and complimentary toiletries. Digital television is provided.

Bathrooms include shower/tub combinations. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, The Mill Hotel & Spa features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This business-friendly hotel also offers a sauna, spa services, and a terrace. Parking is available onsite for a surcharge.

The Mill Hotel & Spa is a smoke-free property.

A complimentary full breakfast is served each morning between 7 AM and 10:00 AM.
The Canal Barge - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 12 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • The Canal Barge

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 12.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

The Mill Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1042 out of 1947 reviews
Rating 8 - Good. 609 out of 1947 reviews
Rating 6 - Okay. 227 out of 1947 reviews
Rating 4 - Poor. 42 out of 1947 reviews
Rating 2 - Terrible. 27 out of 1947 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Very good location, A lovely warm welcome and cosy, clean room. The breakfast buffet was really tasty and good choice with a lovely view of the canal and staff again being welcoming. The pool, jacuzzi and sauna were the perfect way to round off the stay. Only small downside if had to name. The WiFi didn’t seem to be all that strong for more taxing things and my tv signal kept breaking up. Not normally an issue as don’t tend to use when away, but having been at the Liverpool victory parade, I was keen to catch updates as to what happened with the incident. I will definitely choose The Mill on any future trip to Chester. Thank you
Stayed 1 night in May 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Good location for a stay in Chester

Good location, good breakfast, lovely staff. Room set up could have been more user friendly (eg. Nowhere to put any toiletries in the bathroom). Internet was very slow
Stayed 2 nights in May 2025

6/10 Okay

Trevor

Liked: Cleanliness, staff & service, room comfort

Weekend Stay

Hotel does t have its own car park, but easy access via car park over the road.Easy check in, but instantly you feel the heat when you enter your bedroom. Thankfully we could slide the patio door open to cool the room down. Hotel needs AC these days and the lift was clunky. Buffet style breakfast with an average selection of food. Spa facilities were ok, except my partner paid a pedicure that had the polish come off within 3 hours of putting it on! TV in bedroom was in a bizarre position on a wall, this was to the left of the bedroom which meant you had to turn in bed!! very bizarre.Overall, i would suggest a major overall as with a little tlc, this hotel could be a 4star.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Sophie

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort

Odd place

The room was very outdated. It was super hot and there wasn’t individual access to turn the air con on. Reception staff were friendly until I asked for a VAT receipt and then refused and got cold because I booked through hotels.com. Weird place. I go to Chester often but I won’t stay here again.
Stayed 1 night in May 2025

6/10 Okay

Gena

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property was nice ,were only staying 2 night s ,the toilet was broken, we reported soon as we arrived, at 6pm ,we reported it again at 8pm on the friday ,staying on the 4th floor was terrible to keep going to the bar up and down in the lift ,Saturday morning reported it again still nothing ,7pm Saturday night we moved in to the room next door ,really bad customer service and our room wasn't fit for purpose ,this was our special weekend, anniversary !!
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chester trip

Lovely location for the centre of Chester for exploring
Stayed 2 nights in May 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel.

Lovely hotel. Close to City centre. Friendly and helpful staff. Spotlessly clean .
Stayed 2 nights in May 2025

10/10 Excellent

Elena

Stayed 1 night in May 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Another excellent stay at the Mill Hotel. Lovely staff friendly and helpful. 10 mins from train station 4 mins from bus station. Close to town centre.
View from balcony
Down by the river
Stayed 3 nights in May 2025

8/10 Good

John

Traveled with group
Liked: Cleanliness, property conditions & facilities
Dinner in restaurant was very poor. Waiters fell over themselves to serve bus customers and everyone else came second
Stayed 3 nights in May 2025

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a problem with room staff sorted this out immediately couldn’t fault the hotel everything including staff and reception excellent
Stayed 2 nights in May 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night away

Nice hotel , cant say £12 to park is good though
Stayed 1 night in May 2025

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and location

Fabulous hotel with an easy walk to the centre. Added bonus of using rhe spa facilites
Stayed 1 night in Apr 2025

10/10 Excellent

peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay Again.

Lovely 2 night stay here. We were going to the races . Great breakfast and staff were friendly and helpful.
Stayed 2 nights in May 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice, quiet four days. Staff were friendly and helpful. Not sure the balcony was worth the extra cost….
Stayed 3 nights in Apr 2025

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and facilities throughout. Very close to city centre, walkable with easy access to shopping, restaurants and the city famous attractions.
Stayed 1 night in May 2025

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Realy nice hotel visit it and stay a lot
Stayed 1 night in May 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Yvonne

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice to be by the canal but the outdoor seating was not clean and the outdoor seating at the front was overlooking the car parks. Had to walk through a run down area from the train station to get to the hotel, and to get into town you had to walk through/over a busy underpass. Room was spacious but was not cleaned properly over the four days we were there. Dirty glasses left in room the entire time. Cheap flimsy plastic mugs provided instead of glasses. The fan in the bathroom would not turn off and whistled loudly the whole time. Breakfast was good but would have liked some fresh fruit salad.
Stayed 3 nights in May 2025

8/10 Good

Nancy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walkable, near town and train, modern room. Pretty safe area, quiet area next to canal.
Stayed 1 night in Apr 2025

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idea place to stop for the Chester half
Stayed 1 night in May 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
For a 3 star hotel cant praise The Mill highly enough. Nothing was too much trouble. Having secure parking opposite was a bonus
Stayed 4 nights in May 2025