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Rowton Hall Hotel and Spa

4.0 star property

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Photo gallery for Rowton Hall Hotel and Spa

Indoor pool, open 7 AM to 9 PM, sun loungers
In-room safe, desk, iron/ironing board, free WiFi
Exterior
Garden
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pet friendly

Explore the area

Map
Rowton Lane, Rowton, Chester, England, CH3 6AD
  • Chester Cathedral
    ‪8 min drive‬
  • Chester City Walls
    ‪9 min drive‬
  • Chester Racecourse
    ‪9 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪36 min drive‬

Room options

View all photos for Double or Twin, Garden View

Double or Twin, Garden View | In-room safe, desk, iron/ironing board, free WiFi

Double or Twin, Garden View

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room

  • 65 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room

  • 65 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Classic Double or Twin Room

  • 65 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Premier Room

Premier Room | In-room safe, desk, iron/ironing board, free WiFi

Premier Room

  • 65 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bed Apartment

Two Bed Apartment | In-room safe, desk, iron/ironing board, free WiFi

Two Bed Apartment

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Apartment

Deluxe Apartment | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Apartment

  • 65 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Master Suite

Master Suite | In-room safe, desk, iron/ironing board, free WiFi

Master Suite

  • 65 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Rowton Hall Hotel and Spa

4-star Chester hotel with restaurant
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a steam room are onsite.
Rowton Hall Hotel and Spa offers 37 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, Rowton Hall Hotel and Spa features an indoor pool and a steam room. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 172 square feet (16 square meters) include conference space. This business-friendly hotel also offers a fitness center, spa services, and a terrace. Complimentary self parking is available on site, along with a car charging station.

Rowton Hall Hotel and Spa is a smoke-free property.

Continental breakfasts are available for a surcharge between 7:00 AM and 9:30 AM on weekdays.
Rowton Hall Hotel and Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 19.95 for adults and GBP 12.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 172 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 19.95 for adults and GBP 12.95 for children
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Extra beds are available only for guests under 12 years old.
Children under 6 years old are not allowed in the pool and leisure facilities.

We should mention

This property does not have elevators
Pool access available from 7 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Rowton Hall Hotel Chester
Rowton Hall Hotel
Rowton Hall Chester
Rowton Hall
Rowton Hall Hotel Spa
Rowton Hall And Spa Chester
Rowton Hall Hotel and Spa Hotel
Rowton Hall Hotel and Spa Chester
Rowton Hall Hotel and Spa Hotel Chester

Rowton Hall Hotel and Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 185 out of 400 reviews
Rating 8 - Good. 116 out of 400 reviews
Rating 6 - Okay. 57 out of 400 reviews
Rating 4 - Poor. 27 out of 400 reviews
Rating 2 - Terrible. 15 out of 400 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Joanne

Honest Review

We stayed for a romantic break away, sadly the hotel is undergoing renovation work, and the room we were given was very outdated and if we'd known ahead we wouldn't have booked. We found the building quite cold, we did however go in Feb so to be expected. The pool was ok, again quite cold, We reported all of this to the hotel, and in fairness they didn't give us a discount, The hotel will be great when all its rooms look like the pictures.
Stayed 1 night in Jan 2025

6/10 Okay

Grace

Stayed 1 night in Feb 2025

6/10 Okay

Faye

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
It was nice don't get me wrong but it did appear to be a bit run down aesthetically. Stains on carpets and walls and I think the place just needs a bit of TLC to be honest. I don't think it would win 4 in a bed if you get me haha the room I did notice quite a few bits that could of been cleaned a bit better and the tv didn't connect to the internet properly so we couldn't watch things without hotspotting my phone to it which was a tad annoying. but overall we enjoyed it and the bed was super comfy!
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE

I’m not happy at all with my stay staff we’re very arrogant not approachable at all. I booked a dog friendly room and made sure staff knew this before arrival when I got to my room there were no dog bowls for water or food for my dog. I had to go to reception to ask for a menu as there was none in the room staff sort of brushed me off handed me a menu and ended the conversation. There was no prices on the menu and only set food on there no other options at all! Room was very dirty carpet stains chipped paint everywhere. When arriving I was told my room was not ready yet I then waited a further 20 minutes and went back to reception and room still was not ready! There was lots of rubbish under the bed HEATING TURNED OFF AND GIVEN A BLOW HEATER! I was not happy at all with my stay and am hoping to get a refund as I paid nearly £200 for ONE NIGHT to be looked at asif I was some sort of 3rd class!
Stayed 1 night in Feb 2025

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel would happily come back for a relaxing day/night again
Stayed 1 night in Feb 2025

6/10 Okay

Gary

Liked: Staff & service
Nice room a bit tired looking Valentines food was good, young staff attentive, A bit of music, soft lighting would have set the mood better.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Staff & service

OK for a few nights.

The 2 nights at the hotel were pleasant, hotel was down a lane and a bit awkward to get to but nice and quiet. Staff were great but let down by the shortcomings of the computer system in the restaurant and bar. The room we had was ok, bathroom was very small and tired. The Bedroom was ok, could do with cleaning the window frames more regularly though. Otherwise bed was comfortable enough. Didnt use the Spa or pool.
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing

Easy check in, but room was scruffy with sfa that has seen better days (suggest putting some pillows on it) and heating was ineffective, i had to run the hot tap for several minutes before it got warm. Had a cold night!
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

William

Stayed 1 night in Jan 2025

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in lovely surroundings

We stayed in the suite which was just perfect. Spacious with excellent furnishings. Idea for a longer stay for visiting Chester. Breakfast was cooked fresh to order along with cereals, pastries and fruit. Definitely recommend
Stayed 1 night in Dec 2024

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jude

Stayed 1 night in Jan 2025

8/10 Good

Tracey

Stayed 1 night in Dec 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Gurdeep

Disliked: Staff & service, property conditions & facilities

Disappointed

Extremely disappointed stay. Me and my wife booked to stay to celebrate her birthday and was planning on having dinner but then to be told at check in that the restaurant was fully booked with events. This should have been communicated better before we booked and information on the website or via hotels.com. Check in staff didn’t care and were rude! Told us to have bar food room service! Ended up with an uber eats! Not happy and will not be staying there again! Service at breakfast was slow and food cold given the cook food fresh and charge an over £20!
Stayed 1 night in Dec 2024

6/10 Okay

Mandy

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were lovely and very friendly, but our room was tired and in need of complete refurb. The paint in bathroom was cracked and peeling. The fold back shower screen at the base was filthy. The curtains in the bedroom looked like they’d been washed and not pressed! Half a dozen hooks were not in the rings and had to stand on a chair and put them in so we could close them! There were no robes/slippers in the room, which meant if you wanted to use spa, you had to go fully dressed! I’ve never been to a hotel spa and have to pay a charge to ‘hire’!!
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend break

We loved our stay at Rowton hall, our room was a master suite with a separate lounge which was great to relax before bed. Breakfast was good plenty to choose from, we had 1 dinner which was very good again plenty of choice. The locations is secluded but only 10 mins from chester centre very handy for shopping or site seeing. We would stay again.
Stayed 2 nights in Dec 2024

8/10 Good

Elaine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Radiator didn't appear to work in bedroom but we were warm enough in bed. They did have small plug in heater in wardrobe.
Stayed 1 night in Dec 2024

8/10 Good

Shaun

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Parking was nightmare. Had to park in the dark, muddy, wet car park and walk to the reception getting covered in mud. Went for a drink in the bar and the girl who didnt speak very good english had the personality of a dead fish. Then when we tried to sleep the room was boiling and the windows didn't open so had an awful nights sleep. Breakfast took ages and we had to watch a group be sat, served and fed before ours turned up. Won't be back but it wasn't a bad hotel.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness

Nice hotel but could be so much more.

The hotel needed a good coat of paint inside and out and our bathroom definitely needed upgrading. It took the restaurant staff 25 minutes to take our ordrr in the evening even though there was only a handful of guests in there.
Stayed 4 nights in Nov 2024

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely hotel for a relaxing break .

Lovely room with everything we needed. Everything was clean . Staff were all pleasant and helpful. Food was very good . The pool area was clean and relaxing. First visit but very impressed and will definitely be staying again.
Stayed 3 nights in Nov 2024

8/10 Good

caroline

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean and the room was lovely. The extras I had paid for were in place which was appreciated and my request for a garden room with a door also appreciated. Our disappointments were in the bar, the beer on tap is not cold at all. This was pointed out to the staff evening one but was still the same evening two. You don't sell crisps either which I thought was strange. Ordered room service by mobile as phone didn't work in the room, waited 40 mins then my partner went to ask, order wasn't on. This was rectified and came soon after but was seriously over fried. We were not charged room service charge. Breakfast service was extremely slow and Sunday took nearly an hour. Ratio of staff seemed ample to deal with the amount of covers just lack of organisation. We were not acknowledged for some time. Buffet was very slow to be replenished and took several guests to ask repeatedly. Saturday order was taken and took 25 mins for coffee and toast plus one ask. Really not good. Fire alarm went off three times, twice in the night and once at 9.30am I am not complaining about this as at least it works, perhaps the fact everyone was tired because of this, breakfast could have been more on point and up to scratch. Spa area was lovely again spotless and the staff lovely. Miss opportunity to upsell to us, no idea if any availability for treatments during our stay but we could have been pursuaded if it was offered. Last min avaliablity cards under the bedroom door works a treat
Stayed 2 nights in Nov 2024