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Hotel Indigo Chester, an IHG Hotel

4.0 star property

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Photo gallery for Hotel Indigo Chester, an IHG Hotel

Exterior
Point of interest
Exterior
Exterior
Point of interest

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
Grosvenor Park Road, Chester, England, CH1 1QQ
  • Grosvenor Park
    ‪1 min walk‬
  • Roman Amphitheatre
    ‪6 min walk‬
  • Eastgate Clock
    ‪7 min walk‬
  • Chester (CEG-Hawarden)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(5 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(44 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony (Premium)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony (Premium)

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Room

  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About this property

Hotel Indigo Chester, an IHG Hotel

4-star Chester hotel close to Chester City Walls
A restaurant, a bar/lounge, and 24-hour room service are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business center, a meeting room, and concierge services are onsite.
Hotel Indigo Chester, an IHG Hotel offers 75 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and a meeting room.

Wireless Internet access is complimentary. This eco-certified hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

Hotel Indigo Chester, an IHG Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 6:30 AM and 9:30 AM on weekdays.
Hotel Indigo Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 12 per day); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Hotel Indigo Restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 15.00 per person
  • Nearby parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Chester
Hotel Hotel Indigo Chester Chester
Chester Hotel Indigo Chester Hotel
Hotel Hotel Indigo Chester
Hotel Indigo Chester Chester
Hotel Indigo
Indigo

Hotel Indigo Chester, an IHG Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 796 out of 1002 reviews
Rating 8 - Good. 150 out of 1002 reviews
Rating 6 - Okay. 37 out of 1002 reviews
Rating 4 - Poor. 11 out of 1002 reviews
Rating 2 - Terrible. 8 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Ciaran

Disliked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Tanya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely comfortable hotel with very friendly staff. Food was excellent - breakfast had everything f you would want and the evening meal was delicious! The bed was very comfortable and the extra snacks/drinks in the minibar (complimentary) were appreciated.
Stayed 2 nights in Nov 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
2 nights in Chester
Steve was great when we checked in. However, other front staff never spoke. Room was nice, upgraded to top floor. However, bed comfort wasn't to out liking so didn't sleep well. Room was quiet apart from the sliding wardrobe door was really loud and banged, heard on either side. Breakfast was good, beans luke warm. Staff again, we're great. Quiet location. New car park behind hotel. £14 a day.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Really nice hotel, food and drinks would use again
Stayed 1 night in Oct 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay!
Fantastic experience from start to finish! The hotel is perfectly located - so stylish! Stephen on the front desk was just brilliant!
Stayed 1 night in Oct 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was excellent, the room (standard king) was amazing, couldn’t fault any part of our stay
Stayed 1 night in Oct 2024

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely stay in Chester. Couldn’t recommend hotel Indigo enough. Staff were really friendly and helpful, beautiful room and great location. We would definitely return.
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

10/10 Excellent

Mrs Susan G

Liked: Cleanliness, staff & service, property conditions & facilities
Excellant all round!
Stayed 1 night in Oct 2024

10/10 Excellent

lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely hotel. Beautiful room, brilliant service . Very close to the centre of Chester. No complaints
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay. Lovely hotel. Quiet, modern rooms. Would book again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel couldn’t ask for more!
From the moment we arrived he had a warm welcome. The room was immaculate, comfortable and quiet. We had a drink in the bar which was buzzing. We really enjoyed breakfast couldn’t have asked for more!
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean hotel. Brilliant room. Safe storage for bags if one arrives early.
Stayed 1 night in Aug 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Liong Kee

Business traveler
Liked: Amenities
Stayed 3 nights in Sep 2024

10/10 Excellent

James

Traveled with partner
Lovely hotel, friendly staff and in a very good location
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for walk the city.
Staff was friendly and helpful. The room was great and clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Break
Very relaxing
Stayed 3 nights in Sep 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024