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TRU by Hilton Chesapeake, VA

2.5 star property

Choose dates to view prices

Photo gallery for TRU by Hilton Chesapeake, VA

Reception
Laptop workspace, free WiFi, bed sheets
Business center
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Gym
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
1570 CROSSWAYS BLVD, Chesapeake, VA, 23320
  • Greenbrier Mall
    ‪2 min walk‬
  • Chesapeake Conference Center
    ‪2 min drive‬
  • Regent University
    ‪5 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 228 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds

  • 228 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • 228 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • 228 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed

  • 228 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • 228 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 228 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub

  • 228 sq ft
  • Sleeps 2
  • 1 King Bed

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The price is $147 total
includes taxes & fees
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About this property

TRU by Hilton Chesapeake, VA

Hotel in Greenbrier East
A fitness center, a 24-hour business center, and a 24-hour front desk are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include express check-in, express check-out, and gift shops/newsstands. Housekeeping is available on request.
TRU by Hilton Chesapeake, VA offers 87 air-conditioned accommodations with complimentary bottled water and hair dryers. 50-inch LED televisions come with premium satellite channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This Art Deco hotel also offers a fitness center, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site.

TRU by Hilton Chesapeake, VA is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Billiards/pool table
  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • Art Deco architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

TRU BY Hilton Chesapeake
TRU by Hilton Chesapeake VA
TRU by Hilton Chesapeake, VA Hotel
TRU by Hilton Chesapeake, VA CHESAPEAKE
TRU by Hilton Chesapeake, VA Hotel CHESAPEAKE

TRU by Hilton Chesapeake, VA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 132 out of 206 reviews
Rating 8 - Good. 37 out of 206 reviews
Rating 6 - Okay. 18 out of 206 reviews
Rating 4 - Poor. 6 out of 206 reviews
Rating 2 - Terrible. 13 out of 206 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Leonard

Stayed 1 night in Mar 2025

10/10 Excellent

Tiara

Stayed 1 night in Feb 2025

8/10 Good

Lauren, Garland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I like this hotel. The only complaints I have is I wish the pillows were firmer and I wish there were more tv channels. Other than that, it was good. I’d stay again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Adonnaca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and polite. A lot of shopping and food in walkable distance.
Stayed 3 nights in Feb 2025

10/10 Excellent

Allan, NAGS HEAD

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 1 night in Feb 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Dianna

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean Staff was friendly The Black Pelican restaurant is close and very good as well Love the interior decor, very pleasing
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, new, nice hotel

Friendly staff, clean, I would definitely stay here again. My 2nd stay here and both have been excellent.
Stayed 1 night in Feb 2025

10/10 Excellent

Tim

Stayed 4 nights in Feb 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Rashawna

Stayed 4 nights in Jan 2025

10/10 Excellent

Rashawna

Stayed 3 nights in Jan 2025

10/10 Excellent

TORKETA

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay
Stayed 1 night in Jan 2025

10/10 Excellent

Rashawna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Rashawna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

2/10 Terrible

Datsie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival, the room was assigned and it had animal food on the floor. The bathroom also had blood on the floor. I advised hotel staff that room was not clean and told that the room housekeeping was not available in the evenings. I had to wait till the next day, no offer was made to move me to a different room. Heating in the room did not work and maintenance had to come to the room multiple times to fix the heating/ac unit.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ykechia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I come here anytime I want to unwind

Stayed 1 night in Jan 2025

2/10 Terrible

Glenda

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Sheets are dirty,hair in the bed ,hair in the tub
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas M. Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Dec 2024

10/10 Excellent

Chase

Stayed 5 nights in Dec 2024

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was not so good. The lobby was colorful and cute!
Stayed 1 night in Dec 2024

10/10 Excellent

Yano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Rashawna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the whole experience the staff was great always friendly willing to assist you with a smile.The rooms was clean and updated the environment was quiet and peaceful. I would choose this hotel everyday if I could.
Stayed 7 nights in Dec 2024

10/10 Excellent

LaCena

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Quiet.
Stayed 1 night in Dec 2024