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Clarion Pointe Sylva near Cherokee Area

2.5 star property

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Photo gallery for Clarion Pointe Sylva near Cherokee Area

Lobby
Standard Room, 2 Queen Beds, Non Smoking | In-room safe, blackout drapes, iron/ironing board, rollaway beds
Seasonal outdoor pool
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk
$95
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
2807 Hwy 74 E, Sylva, NC, 28779
  • Place, Harris Regional Hospital
    ‪2 min drive‬
  • Place, Western Carolina University
    ‪12 min drive‬
  • Place, Harrahs Cherokee Casino
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(55 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(50 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, blackout drapes, iron/ironing board, rollaway beds

Room, 1 Queen Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About this property

Clarion Pointe Sylva near Cherokee Area

Sylva hotel with free breakfast
Along with a 24-hour fitness center, this hotel has a snack bar/deli and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Clarion Pointe Sylva near Cherokee Area offers 71 air-conditioned accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Clarion Pointe Sylva near Cherokee Area features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. This Sylva hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite uncovered self parking is complimentary.

Clarion Pointe Sylva near Cherokee Area has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 50 lbs per pet

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September

Property is also known as

Sylva Inn
Quality Inn Sylva
Quality Sylva
Quality Inn
Clarion Pointe
Clarion Pointe Sylva near Cherokee Area Hotel
Clarion Pointe Sylva near Cherokee Area Sylva
Clarion Pointe Sylva near Cherokee Area Hotel Sylva

Reviews

Clarion Pointe Sylva near Cherokee Area Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 319 out of 567 reviews
Rating 8 - Good. 144 out of 567 reviews
Rating 6 - Okay. 52 out of 567 reviews
Rating 4 - Poor. 27 out of 567 reviews
Rating 2 - Terrible. 25 out of 567 reviews

Reviews

10/10 Excellent

Carl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and management is awesome. Stan is cool.
Stayed 3 nights in Jun 2025

6/10 Okay

Joseph

Stayed 1 night in Jun 2025

8/10 Good

Amanda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Josue

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 2 nights in Jun 2025

2/10 Terrible

Edith

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible customer service. My room was not ready until almost 7pm. Overall worst place to stay.
Stayed 3 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Location for Ongoing Roadtrip

Quick stop before driving through the Smokey Mountains.
Stayed 1 night in Jun 2025

4/10 Poor

Bruce

Disliked: Staff & service, property conditions & facilities, room comfort
The TV kept cutting in and out. The room smelled like a wet dog. Everytime we went to front desk there was a sign up that said back in 10 minutes.
Stayed 3 nights in Jun 2025

4/10 Poor

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was generally not friendly
Stayed 1 night in Jun 2025

6/10 Okay

James

Traveled with family
TV went in and out. Had a room near back stairwell on 2nd floor. Several utility contractors were staying and all smoked outside the stairwell. So, each time they came in and out a new smoke cloud would come in. Even with our room door closed the smell would come in.
Stayed 2 nights in Jun 2025

8/10 Good

Leland

Liked: Amenities
Clean and convenient to everything I wanted to do.
Stayed 3 nights in Jun 2025

6/10 Okay

Jeremy

Traveled with family
Liked: Cleanliness, room comfort
The hotel was nice enough however they appear to be understaffed. Also, the rooms had adjoining doors which would be convenient for kids adjoining a parent's room. However, we had some rather noisy neighbors and they were loud late at night and loud early in the morning. The connecting door did a poor job of dulling their sounds. Otherwise, the beds were comfortable and the shower was clean and had good water strength.
Stayed 1 night in Jun 2025

10/10 Excellent

Yolanda

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very clean. Bed and pillows are comfy. Breakfast is only continental but enough to hold you over until lunch. The only negative is that pets are alllowed in the eating area.
Stayed 2 nights in Jun 2025

8/10 Good

tia

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Kristel

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2025

4/10 Poor

Leon

Liked: Staff & service, room comfort
Disliked: Cleanliness
This was our 8th time staying at this property thru the years because it is pet friendly and we like it. This time it was not a good experience. The smell of pot wreaked on our hallway for the whole 3 days we were there. The auto door closer is broken on 2nd floor exit door and we heard the door slam all hours of the night and morning. The public bathroom was not cleaned the whole time we were there. The lobby area was clean and the pool was great. I'm sorry but I would not recommend this place to any of my friends.
Stayed 2 nights in Jun 2025

8/10 Good

Duane

Stayed 1 night in Jun 2025

10/10 Excellent

Hillery

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location off hwy. Clean. Comfy beds and bedding. Hot water. Free breakfast. Easy check ins. Good customer service.
Stayed 1 night in Jun 2025

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
nice place
Stayed 1 night in Jun 2025

10/10 Excellent

gabriel

Stayed 2 nights in Jun 2025

10/10 Excellent

Blair

Stayed 1 night in Jun 2025

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Kenzie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and the bed was incredibly comfortable. Staff and clients seemed strange. No protein offered for breakfast. Just bread and sugar.
Stayed 1 night in May 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean
Stayed 2 nights in Jun 2025

8/10 Good

Malcolm

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Nice room , Nice staff , Entrance Off Highway needs improving
Stayed 2 nights in May 2025

10/10 Excellent

Monica

Stayed 1 night in Apr 2025