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Microtel Inn & Suites By Wyndham Sylva Dillsboro Area

2.0 star property

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Photo gallery for Microtel Inn & Suites By Wyndham Sylva Dillsboro Area

Situated in a scenic mountainous area, this hotel offers a modern design with a central entrance and two wings.
Relax in comfort with a large bed, a cozy armchair, and a semi- space.
Relax by the pool surrounded by lush greenery and trees.
Enjoy a serene view of the surrounding hills and trees from the large window in this cozy retreat.
Welcome to Microhotel, where guests can check in and enjoy a comfortable dining area with seating and tables.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
89 Rufus Robinson Rd, Sylva, NC, 28779
  • Sequoyah National Golf Club
    ‪14 min drive‬
  • Western Carolina University
    ‪17 min drive‬
  • Harrahs Cherokee Casino
    ‪22 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 Queen Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking

Studio Suite, 1 Queen Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio Suite, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility Accessible)

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility Accessible) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(68 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Microtel Inn & Suites By Wyndham Sylva Dillsboro Area

Sylva hotel with outdoor pool
Along with an outdoor pool, this hotel has a business center and conference space. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area, and a front-desk safe are onsite. Change of towels is available on request.
Microtel Inn & Suites By Wyndham Sylva Dillsboro Area offers 58 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves.

This Sylva hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 240 square feet (22 square meters) include conference space. This business-friendly hotel also offers an outdoor pool, a vending machine, and a front-desk safe. Complimentary self parking is available on site.

Microtel Inn & Suites By Wyndham Sylva Dillsboro Area has designated areas for smoking.

Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 240 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Microtel Inn Dillsboro
Microtel Inn Dillsboro Hotel
Microtel Inn Wyndham Sylva Dillsboro Area Hotel
Microtel Inn Wyndham Dillsboro Area Hotel
Microtel Inn Wyndham Sylva Dillsboro Area
Microtel Inn Wyndham Dillsboro Area
Microtel Inn & Suites By Wyndham Sylva Dillsboro Area Hotel
Microtel Inn & Suites By Wyndham Sylva Dillsboro Area Sylva

Microtel Inn & Suites By Wyndham Sylva Dillsboro Area Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 437 out of 1000 reviews
Rating 8 - Good. 336 out of 1000 reviews
Rating 6 - Okay. 129 out of 1000 reviews
Rating 4 - Poor. 64 out of 1000 reviews
Rating 2 - Terrible. 34 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Samantha

Stayed 2 nights in Apr 2025

10/10 Excellent

William

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Its a great place for a quick wknd getaway.

Stayed 1 night in Apr 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Robert

Stayed 1 night in Apr 2025

8/10 Good

Cornell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Jan 2025

4/10 Poor

Karen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff that was there helped as much as they possibly could however I paid for a room that I couldn’t even manage to go to sleep in until 2 AM because I had to change rooms four times due to either air conditioning and heating not working in two of the room rooms and the other one was dirty finally, the fourth one after moving four times was OK, but definitely not as clean as it needed to be. I feel like I paid over $100 for a room that was probably worth 65 at the very most. I was told that if I wanted to come back, they would give me the room for $50 plus tax. I did not want to come back and I didn’t. I felt like after all of the chaos my room should have been comped altogether.
Stayed 1 night in Mar 2025

6/10 Okay

Kristie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Kelly

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Some good some bad

Online check in was very easy and definitely worth doing. All I had to do was give my name at the desk and everything was all set. The first room we were given had not been cleaned. There was trash on the floor and on the desk, trash still in the trash bags, and hair in the bathtub. It also smelled awful, like someone had smoked in it. I went downstairs and asked to be moved. The front desk clerk was very apologetic and quickly found us another room. It was clean and didn't smell too much. I had read in Google reviews about the smell in some rooms and brought those little air freshener trees you put in cars. Those helped a lot. Heat in the room worked great. Heat in the shower, not so much. I had about 30 seconds of warm water then freezing cold. I mentioned this at the front desk upon checkout and it seemed like they had heard this complaint before. I never could get the TV to work but I brought my fire stick so it wasn't a big deal. Bed was comfortable. Hotel was quiet at night. I was pleasantly surprised by the continental breakfast as there were Belgium waffle machines and sausage biscuits you could microwave. I was expecting muffins and bagels. All in all, not an amazing experience but not a bad one. The staff here is very nice and although that makes up for some of the shortcomings, I would not have stayed another night without hot water. My daughter didn't even get to take a shower.
Stayed 1 night in Mar 2025

8/10 Good

Glenn

Stayed 1 night in Mar 2025

6/10 Okay

Samona

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I liked being able to sit out at the fire pit and chill. It was nice and quiet. I didn’t like that the sheets had stains on them like old blood and there was a spider in our shower when we got there!
Stayed 2 nights in Mar 2025

8/10 Good

Michael d, Mooresville

Stayed 1 night in Mar 2025

8/10 Good

Monica

Traveled with family
Liked: Staff & service, property conditions & facilities
The staff was very friendly and helpful, we left some of our belongings and they were kind enough to keep in touch to advise me that they had found it and informed me that I could pick it up whenever I could.
Stayed 1 night in Jan 2025

6/10 Okay

Dana

Disliked: Property conditions & facilities
Hotel was dated and in poor condition. Tiles were broken or loose in our bathroom. In room heating/air unit was loud and ineffective
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Stayed 2 nights in Mar 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Selvin

Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Stayed 1 night in Feb 2025

8/10 Good

Courtney

Traveled with family
Liked: Cleanliness, staff & service
Older hotel that has been updated to the best of its ability. The staff were fantastic though! Here the too nice & professional!
Stayed 1 night in Feb 2025

2/10 Terrible

Michael

Traveled with family
Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Gabe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

grayson

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The sheets were not very clean. There were stains on them. The TV remote had no back to it as well as the TV not working due to a signal issue. The toilet would run randomly and it was very loud. The room I stayed in also had a faulty door handle that made it hard to open. I would have to swipe my card twice and then push it with force for it to open.
Stayed 2 nights in Feb 2025

8/10 Good

Walter

Liked: Cleanliness, staff & service
Not the cleanest place and not the best of shape
Stayed 2 nights in Feb 2025