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Comfort Inn Sylva - Cullowhee

2.5 star property

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Photo gallery for Comfort Inn Sylva - Cullowhee

Exterior
Lobby
In-room safe, desk, blackout drapes, iron/ironing board
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pool
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1235 E. Main Street, Sylva, NC, 28779
  • Southwestern Community College
    ‪3 min drive‬
  • Harris Regional Hospital
    ‪4 min drive‬
  • Western Carolina University
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About this property

Comfort Inn Sylva - Cullowhee

Sylva hotel with free breakfast
This smoke-free hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a meeting room are onsite. Housekeeping is available on request.
Comfort Inn Sylva - Cullowhee offers 77 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with hydromassage showerheads.

This Sylva hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Inn Sylva - Cullowhee features a fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a terrace, a vending machine, and tour/ticket assistance. Complimentary self parking is available on site.

Comfort Inn Sylva - Cullowhee is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to October

Property is also known as

Comfort Inn Sylva
Comfort Sylva
Comfort Inn Hotel Sylva
Comfort Inn Sylva Cullowhee
Comfort Sylva Cullowhee Sylva
Comfort Inn Sylva - Cullowhee Hotel
Comfort Inn Sylva - Cullowhee Sylva
Comfort Inn Sylva - Cullowhee Hotel Sylva

Comfort Inn Sylva - Cullowhee Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 606 out of 976 reviews
Rating 8 - Good. 257 out of 976 reviews
Rating 6 - Okay. 63 out of 976 reviews
Rating 4 - Poor. 21 out of 976 reviews
Rating 2 - Terrible. 29 out of 976 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Judy

Traveled with family
Liked: Property conditions & facilities
Enjoyable stay. Convenient to WCU, Tuckaseegee River, good restaurants & downtown. That will be our go-to place in that area from now on.
Stayed 2 nights in Feb 2025

2/10 Terrible

Karen

Business traveler, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Serious Safety and Sanitation Concerns at Hotel Property At 2:09 AM, I encountered a homeless individual inside the hotel, further heightening my distress during an already challenging emergency. By 7:00 AM, the individual was still sleeping on the hotel couch near the elevator, raising serious safety and sanitation concerns. While we believe in helping those in need, it is the hotel’s responsibility to maintain a secure and sanitary environment for all guests. This lack of proper oversight compromised guest safety, added unnecessary stress, and resulted in further disruptions to my travel and work commitments.

2/10 Terrible

Karen

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Overall Rating: Terrible My stay at Comfort Inn Sylva - Cullowhee was deeply unsettling due to serious security concerns. Around 2:00 AM, I encountered a homeless man right next to the elevator. The situation left me feeling extremely frightened and unsafe, as there was no hotel staff in sight to address it. Shockingly, when I passed by the same area around 7:00 AM on my way to breakfast, the same individual was still there, sleeping in the guest resting area by the elevator. This is a major security lapse. Guests should never have to feel violated or unsafe in a hotel, especially when paying for a secure and comfortable stay. The absence of front desk staff during these critical hours only heightened my concern. I strongly urge hotel management to take immediate action to ensure guest safety, including increased security measures and staff availability at all times. Until then, I cannot recommend this property.
Stayed 1 night in Jan 2025

2/10 Terrible

Amanda

Stayed 1 night in Jan 2025

8/10 Good

Dyon

Stayed 1 night in Jan 2025

10/10 Excellent

Annette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and great breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Good stay. Great value

Our stay was a short one but it was nicer the unit was in good condition and everything we needed was provided upon check in. The only issue we had is that we found a small roach in the desk (the one underneath the tv). Aside from that all about the stay was great.
Stayed 1 night in Dec 2024

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Close to everything. Nice and clean.
Stayed 1 night in Dec 2024

2/10 Terrible

Said

Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would definitely stay again; VERY clean and quiet. Staff was friendly and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Loni

Liked: Cleanliness
Lovely
Stayed 1 night in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small town at its best!!

Amazing little hotel in the center of downtown. Within walking distance of shops and dining. Service was on point And even called us after hours when we needed to add a night.
Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia

Stayed 2 nights in Dec 2024

10/10 Excellent

Belinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

William

Stayed 1 night in Dec 2024

8/10 Good

Janie

Liked: Property conditions & facilities
The bath room floor Ned a deep cleaning
Stayed 1 night in Nov 2024

8/10 Good

Alex

Stayed 1 night in Nov 2024

8/10 Good

Constance

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a comfortable, clean, friendly experience. I do wish the morning breakfast offerings were better...not much healthy food to eat. Staff was very nice and accommodating.
Stayed 3 nights in Nov 2024

10/10 Excellent

Virginia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, good breakfast.
Stayed 1 night in Nov 2024

8/10 Good

Carin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is always very kind and attentive
Stayed 1 night in Nov 2024

8/10 Good

Dana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Room was tidy but bathroom had a little mold in corner and one mirror light out. Ac/heat worked well. Front desk help was nice and efficient.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was super nice.
Stayed 1 night in Nov 2024

2/10 Terrible

Karen

Traveled with family
Disliked: Staff & service, property conditions & facilities
Subject: Complaint Regarding Cleanliness at Comfort Inn, Sylva, NC Dear Expedia Customer Support, I am writing to bring to your attention a serious cleanliness issue I encountered during my recent stay at the Comfort Inn in Sylva, NC. Among the stack of towels provided in my room, I discovered a wet and dirty towel disguised between what appeared to be clean ones. This raised concerns about the hotel’s housekeeping standards and overall hygiene practices. This experience was disappointing and unacceptable, especially given the expectations set by the Comfort Inn brand. I kindly request your assistance in addressing this matter with the hotel and providing a resolution, such as a partial refund or other appropriate compensation. Thank you for your prompt attention to this issue. Sincerely, Karen
Stayed 1 night in Nov 2024