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Castlewood Inn

2.0 star property

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Photo gallery for Castlewood Inn

Desk, blackout drapes, free WiFi
Balcony
Desk, blackout drapes, free WiFi
Seasonal outdoor pool, pool umbrellas, sun loungers
Property grounds

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
3695 Soco Rd. (Hwy. #19), Maggie Valley, NC, 28751
  • Maggie Valley Gem Mine
    ‪4 min walk‬
  • Maggie Valley Festival Grounds
    ‪8 min walk‬
  • Wheels Through Time Museum
    ‪14 min walk‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Desk, blackout drapes, free WiFi

Room, 1 King Bed, Non Smoking

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

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About this property

Castlewood Inn

Maggie Valley motel with private balconies
A seasonal outdoor pool, a 24-hour front desk, and barbecue grills are available at this smoke-free motel. Free WiFi in public areas and free self parking are also provided. Additionally, a picnic area, RV/bus/truck parking, and a vending machine are onsite.
Castlewood Inn offers 28 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to balconies or patios. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the motel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Castlewood Inn features a seasonal outdoor pool, barbecue grills, and a vending machine. Wireless Internet access is complimentary. This Maggie Valley motel also offers a picnic area, RV/bus/truck parking, and pool umbrellas. Complimentary self parking is available on site.

Castlewood Inn is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Things to do

  • Mini golf
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Mini golf
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Built in 1965
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
The seasonal pool will be open from May to October
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Castlewood Inn
Castlewood Inn Maggie Valley
Castlewood Maggie Valley
Castlewood Hotel Maggie Valley
Castlewood Inn Motel
Castlewood Inn Maggie Valley
Castlewood Inn Motel Maggie Valley

Castlewood Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 149 out of 454 reviews
Rating 8 - Good. 169 out of 454 reviews
Rating 6 - Okay. 71 out of 454 reviews
Rating 4 - Poor. 29 out of 454 reviews
Rating 2 - Terrible. 36 out of 454 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Maria

Update the $ for pets per pound on Hotel.com website. Explain things like, check out time, that there is no continental brrakfast service, etc Air rooms out and fix the little things.
Stayed 1 night in May 2025

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. This makes 3 times we stayed at Castlewood Inn.
Stayed 2 nights in Apr 2025

8/10 Good

Norm

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom was dated, bathroom needs an upgrade.
Stayed 1 night in Apr 2025

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place for a long stay
Stayed 5 nights in Apr 2025

8/10 Good

Lisa, York

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice, clean hotel. If you are wanting a fancy hotel, then this hotel is not for you. We liked it because we were able to take our dog. It is a dated hotel, but was very clean and we felt safe staying there. We would definitely stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Chrissy

Traveled with partner
Liked: Cleanliness, staff & service
I thought the hotel room was great especially for the price. The building is a little outdated, but the rooms are very clean. The staff was super friendly and even asked if we needed anything the next day (towels, soap, etc). I loved all the shops around the hotel, as a tourist it was great to walk. We were close to some great Restaurants. Go to Pop's Butt's on the Creek....The food was Ahmazzing. Only 20 minutes from Cherokee. I loved my time there! I will stay again! Overall great stay!
Stayed 2 nights in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Monica

Liked: Cleanliness, amenities
Beautiful
Stayed 2 nights in Mar 2025

8/10 Good

David

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Need new towels.
Stayed 1 night in Oct 2024

6/10 Okay

Scott

Stayed 1 night in Sep 2024

8/10 Good

Effron

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Sarah

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Amenities
The hotel is convenient to both Cherokee and Waynesville but our room smelled like urine and mold. It says they are pet friendly but instead of having a flat pet fee for all pets, they charge by weight. The pillows were flat and hard but at least the bed was soft and clean. I wouldn’t stay here again.
Stayed 1 night in Sep 2024

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the hotel. Would stay at again
Stayed 2 nights in Sep 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
The property was really nice but about an hour after we checked in, we had a emergency and had to leave.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When we entered the room it smelled really bad. The room needs to be remodeled. The door paint was coming off. The bathroom toilet lid did not shut all the way. Bathrooom walls need to be redone. The air conditioner wasn't located close to the bed, it was located by the sink/bathroom.
Stayed 1 night in Sep 2024

10/10 Excellent

Evetta

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that it was pet friendly and that staff were so nice. We will return soon.
Stayed 2 nights in Aug 2024

8/10 Good

Kelly L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Stephany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Michael

Liked: Cleanliness
Well maintained and clean
Stayed 1 night in Jul 2024

10/10 Excellent

Jerry

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It’s a nice quiet place
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip
Stayed 2 nights in Jun 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend before July 4th

Our trip was last minute and Castlewood was a pet friendly facility and had a vacancy. Our room was very clean and staff very friendly. Everything was nice. They had no snack vending machine, but was no biggie, since there were stores close by. We would definitely stay there again.
Stayed 3 nights in Jun 2024