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Best Western Plus River Escape Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus River Escape Inn & Suites

Property amenity
Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
248 WBI Drive, Dillsboro, NC, 28725
  • Harris Regional Hospital
    ‪9 min drive‬
  • Western Carolina University
    ‪16 min drive‬
  • Harrahs Cherokee Casino
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, River View

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 2 Queen Beds, Non Smoking, River View

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus River Escape Inn & Suites

Dillsboro hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a hot tub. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite. Housekeeping is available on request.
Best Western Plus River Escape Inn & Suites offers 65 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Dillsboro hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Best Western Plus River Escape Inn & Suites provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 650 square feet (60 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and a garden. Complimentary self parking is available on site.

Best Western Plus River Escape Inn & Suites is a smoke-free property.

A complimentary full breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 650 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus River Escape
Best Western Plus River Escape Dillsboro
Best Western Plus River Escape Inn
Best Western Plus River Escape Inn Dillsboro
Best Western River Escape
Best Western River Escape Inn
River Escape
Dillsboro Best Western
Best Western Dillsboro
Best Western Plus River Escape Inn And Suites
Best Western Plus River Escape Hotel Dillsboro
Best Western Plus River Escape Inn Suites
Plus River Escape & Suites
Best Western Plus River Escape Inn & Suites Hotel
Best Western Plus River Escape Inn & Suites Dillsboro
Best Western Plus River Escape Inn & Suites Hotel Dillsboro

Best Western Plus River Escape Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 687 out of 1003 reviews
Rating 8 - Good. 193 out of 1003 reviews
Rating 6 - Okay. 58 out of 1003 reviews
Rating 4 - Poor. 32 out of 1003 reviews
Rating 2 - Terrible. 33 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Tywan

Disliked: Staff & service, property conditions & facilities
The room had water damage on the ceiling.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful property. It is right beside a river. The employees are very nice and the breakfast is a full hot breakfast and it was really good
Stayed 1 night in Jan 2025

10/10 Excellent

Carson

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Tamika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean. Staff was pleasant. Enjoyed the indoor pool and hot tub in the winter month. Breakfast had a variety.
Stayed 1 night in Jan 2025

8/10 Good

Joe

Traveled with family
Liked: Cleanliness, staff & service, amenities
Use too much air fresher that it is overwhelming when you walk in. Had to open outside patio door to get it out.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Carol and Ava

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Best Western letdown.

On arrival, the front door was broken. Receptionist was rude. The hot tub was not working. The shower was intermittent. I had a two nights day the next morning we left approximately 9 AM and returned by 4 PM and our room was not cleaned. It was never cleaned and the front desk girl said that we had to request cleaning by 8 AM and I said well why didn’t you tell us that and she goes that’s our policy I was like well you checked me in you never told me that and she could not show me any policy that said that. And several times I went down to the front desk for towels, soap, etc. and there was never anyone at the front desk. I would not stay here again.
Stayed 2 nights in Dec 2024

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Place

The hotel was nice. Everything was clean and comfortable. The only problem we had was with the guests. We had a kid practicing his sprinting in the room above us. Maybe put all kids on the bottom floor? Lol.
Stayed 2 nights in Dec 2024

10/10 Excellent

Charmagne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love it here!

We have stayed here many times, and absolutely love it! The location is convenient near the freeway and close to Dillsboro & Sylva (which I love!), all while being tucked away in the woods to watch the river peacefully flow past! The staff has always been fabulous, the facilities clean and comfortable, and the food plentiful and delicious.
Stayed 3 nights in Dec 2024

2/10 Terrible

Jen

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Manager not flexible very rude not understanding to our emergency situation
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Stayed 1 night in Dec 2024

10/10 Excellent

Jillian

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay

Excellent stay. Great amenities and friendly staff. Good assortment at the buffet.
Stayed 1 night in Dec 2024

10/10 Excellent

CJ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place tucked away on the river. Staff was very friendly and helpful checking in and went above and beyond in helping accommodate seating at breakfast the next morning.
Stayed 1 night in Dec 2024

10/10 Excellent

Dana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly. Property was clean and safe.
Stayed 1 night in Dec 2024

10/10 Excellent

natalie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for a 1 night stay to take our kids to the polar express train ride. It was clean, quiet and the beds were actually very comfortable. We would return here if we come back to this area.
Stayed 1 night in Dec 2024

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deactivated Key Card Early; Wanted to Paint

My biggest complaint is my room card was deactivated before 11 a.m., which is the reported checkout time. It was 10:38 a.m. About 10:30 a.m., an employee had seen me leaving the room with my suitcase and asked whether I was checking out. I said, "Eventually." I didn't think I needed to tell him I was making multiple trips. My daughter had to let me in, and she said a man had already come into the room. The day before, a man knocked, surprised I answered the door. He said he wanted to do touchup painting. He left. I'm thinking, "Where?" Where would he have painted, and would it be near my belongings? Pancake machine - pancakes didn't seem quite done enough. Otherwise, breakfast is good, and the server was wonderful. Fireplace is on during breakfast and a bit later... very nice to sit there.
Stayed 2 nights in Dec 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Dec 2024

8/10 Good

Jeff

Stayed 1 night in Nov 2024

10/10 Excellent

Randall

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Life long memories

Beautiful hotel, clean, modern and the staff were very pleasant & helpful. The staff turned on the fire place so we could get a photo with our grandchildren. The location is great and so beautiful! We would definitely come back. I accidentally left a bag & the staff mailed it to me! I'm so thankful. Perfect hotel especially if you're doing the Polar Express train ride
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

SCOTT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kendall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady that checked us in was very helpful and kind. Give her a raise.
Stayed 1 night in Nov 2024