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Dorsett Chengdu

4.0 star property

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Photo gallery for Dorsett Chengdu

Lobby
Down comforters, minibar, in-room safe, individually decorated
Gastropub
Rooftop terrace
Front of property - evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Housekeeping
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
168 Xi Yulong Street, Qingyang District, Chengdu, Sichuan, 610000
  • Chengdu City Sports Center
    ‪11 min walk‬
  • Wenshu Monastery
    ‪14 min walk‬
  • Sichuan Museum of Science and Technology
    ‪15 min walk‬
  • Chengdu (CTU-Shuangliu Intl.)
    ‪28 min drive‬

Room options

View all photos for Executive Twin

View from room

Executive Twin

  • 258 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Dorsett King Room

Down comforters, minibar, in-room safe, individually decorated

Dorsett King Room

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Down comforters, minibar, in-room safe, individually decorated

Executive Suite

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Deluxe King

Down comforters, minibar, in-room safe, individually decorated

Executive Deluxe King

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

Down comforters, minibar, in-room safe, individually decorated

Deluxe King Room

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King

Down comforters, minibar, in-room safe, individually decorated

Executive King

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Dorsett Suite

Dorsett Suite | Down comforters, minibar, in-room safe, individually decorated

Dorsett Suite

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Dorsett Twin Room

Dorsett Twin Room | Down comforters, minibar, in-room safe, individually decorated

Dorsett Twin Room

  • 291 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About this property

Dorsett Chengdu

4-star hotel in Chengdu City Centre
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a rooftop terrace, a conference center, and a coffee shop/cafe are onsite.
Dorsett Chengdu offers 556 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually decorated. Beds feature down comforters. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily. Renovation of all guestrooms was completed in January 2018.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and spa services. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Dorsett Chengdu is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Fu Yue Xuan Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Yue Rong Cafe - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Open daily.
Vibrant Lounge - Onsite gastropub. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 50 for adults and CNY 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Fu Yue Xuan Restaurant
  • Vibrant Lounge
  • Yue Rong Cafe

Things to do

  • 24-hour gym
  • Piano

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Tile flooring in public areas
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 42 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Renovated guestrooms - January 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 200 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 50 for adults and CNY 25 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Dorsett Chengdu
Dorsett Hotel Chengdu
Dorsett Chengdu Hotel
Dorsett Hotel
Dorsett Chengdu Hotel
Dorsett Chengdu Chengdu
Dorsett Chengdu Hotel Chengdu

Dorsett Chengdu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 235 out of 447 reviews
Rating 8 - Good. 162 out of 447 reviews
Rating 6 - Okay. 43 out of 447 reviews
Rating 4 - Poor. 4 out of 447 reviews
Rating 2 - Terrible. 3 out of 447 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Boon Bin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay during our recent trip to Chengdu, will stay in this hotel when ever we are back in Chengdu
Stayed 5 nights in Mar 2024

10/10 Excellent

Xiangdong, sugar land

Liked: Staff & service, property conditions & facilities
Centrally located. Right next to Subway station for line 1 & 4 trains. My room is pretty big and quite clean. Staff is very friendly. Only improvement I’d recommend is to replace carpet with vinyl flooring. But for the price and convenience, it’s a perfect place and I will definitely stay there in my future trips back to Chengdu.
Stayed 15 nights in Sep 2023

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

James, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
No real in-room coffee and no take away coffee from the cafe. Other than that, pretty awesome.
Stayed 4 nights in Dec 2019

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic property in the centrecity
We had an absolute great stay at this property. From the central location, meters away from the metro entrance and walking distance to the central square and nearby sights; to the level of comfort and care provided by every member of the staff. Very welcoming and helpful, willing to care at all the times. The room was splendid! Super large, so well taken care and prepared, quiet and comfortable, and so high up with that great views. A shower and a bath in a very large bathroom area. The breakfast was marvellous, we had access to the Lounge, hence it was prepared on the go and fresh as you come. Top property!
Stayed 1 night in Nov 2019

10/10 Excellent

Tszwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019

8/10 Good

Verified traveler

Stayed 3 nights in Oct 2019

10/10 Excellent

Ed, Lexington, SC

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our first stay so much, we recommended it to our friends, and we all came back here for 4 days. Dorsett is beautiful, the suite was given as an upgrade, the value was fantastic. The dining was world-class, and the service is the best you can find anywhere in the world. They knock themselves out trying to please you, and it seems they always do!
Stayed 3 nights in Oct 2019

10/10 Excellent

Mrs.Pohl, Seattle Washington USA

Liked: Staff & service, amenities, property conditions & facilities
The Hotel has wonderful space, nice interior design, comfortable with light and air flow. Great balancing Of the elements. International food dishes are delicious and authentic. The staffs and all divisions of service are excellent, friendly and kindness to me.
Stayed 3 nights in Oct 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class service
Excellent service. Surpassed our expectations by resolving an issue I had with a parcel being delivered, even after we had checked out. Special thanks to the manager of concierge Cloud Tao for going the extra mile.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Likes: The room, it was spacious more like a suite with seperate seating area and another TV. Good views. Beautiful bathroom with double sinks and stand alone bath, plus enclosed shower. Electric powered curtain function. Modern room but with a touch of traditional design. Doormen polite. Dislikes: the room smelt a bit of smoke despite being a non smoking room, it also had ash trays. Dinner service, we went to restaurant for buffet but the area was busy being used on the evening that 76 we decided to go. Breakfast was nice, having all the standard foods available, waiting staff didn't clear the tables quickly enough in my opinion. But were courteous and helpful with any requests. Carrefour shop a short walk down the road plus coffee shops and cake shops near.
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I booked a room with two large single beds, and was given the right type of room for smokers. I then requested to change to a non smoking room and was given a smaller room with two smaller beds.
Stayed 5 nights in Sep 2019

4/10 Poor

Verified traveler

Stayed 10 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2019

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Really good hotel for a reasonable price. The metro station is literally next door, so very convenient. And thanks to the staff. I had my phone stolen (not at the hotel) and they were very helpful in sorting that out. Good breakfast options. Only things: the fridge wasn't great, with no freezer, and wi fi was slow.
Stayed 13 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Good staff they have Spanish speaker in the from desk he help a lot
Stayed 2 nights in Aug 2019

6/10 Okay

Erin

Disliked: Cleanliness, property conditions & facilities
Declined Over Time
I’ve been staying at this hotel for the past four years. With mold in the showers, clogging drains that flood the bathroom, stained carpets, peeling wallpaper, and damaged walls, this is my last stay. We even switched rooms and things didn’t improve. The first room had a moldy shower shade, but even if it was used, you could still see the person in the bathroom. After a night, we switched to a new room, which had an after market film on the glass, giving privacy to the bathroom. However, after two minutes in the shower, I realized the drain wasn’t working and the bathroom had flooded!! What once was a delightful hotel at a great bargain, has increased 33% in price and dropped 50% in quality. Such a shame, especially since this was part of a graduation gift to my brother.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Okay hotel
The room was okay. The fitness center didn't really have any equipment other then treadmills and the room was quite worn out. Plenty of carpet stains. Bed was hard. Easy access to busy areas and service was friendly
Stayed 4 nights in May 2019

6/10 Okay

Verified traveler

Stayed 4 nights in Apr 2019

10/10 Excellent

Yau Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good
Stayed 1 night in Apr 2019

2/10 Terrible

margaret, Philadelphia

Liked: Cleanliness, property conditions & facilities
Nice room but facilities Not as advertised
There is no swimming pool as advertised and the wifi doesn’t really work!
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, good service, excellent location.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

8/10 Good

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay, good experience
We stayed short time in transit to Lijiang, it’s a good Hotel, in a good location. Next to the subway, which is brand new, safe and very clean. All together we had a good experience.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018