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Leonardo Hotel Cheltenham

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Leonardo Hotel Cheltenham

Steam room
Exterior
Desk, laptop workspace, soundproofing, iron/ironing board
Gym
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available

Explore the area

Map
Gloucester Road, Cheltenham, England, GL51 0TS
  • University of Gloucestershire
    4 min drive
  • Cheltenham Town Hall
    4 min drive
  • Cheltenham Art Gallery and Museum
    5 min drive
  • Gloucester (GLO-Gloucestershire)
    26 min drive

Room options

View all photos for Superior Double Room

Superior Double Room | Desk, laptop workspace, soundproofing, iron/ironing board

Superior Double Room

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Desk, laptop workspace, soundproofing, iron/ironing board

Suite

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Twin Room

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Double Room

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room Double and Single bed

Desk, laptop workspace, soundproofing, iron/ironing board

Superior Room Double and Single bed

  • 205 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Room (Double and Single)

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room (Double and Single)

  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior

Delta Hotels by Marriott Cheltenham Chase

Pool
Hot Tub
Spa
Pet friendly
4.1 out of 5, Very Good, (1045)
The price is $82
per night
$99 total
includes taxes & fees
Dec 8 - Dec 9
Delta Hotels by Marriott Cheltenham Chase

About this property

Leonardo Hotel Cheltenham

Cheltenham hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite. Change of towels is available on request.
Leonardo Hotel Cheltenham offers 122 accommodations with coffee/tea makers and hair dryers. 28-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Cheltenham hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Leonardo Hotel Cheltenham provides a sauna and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Business-related amenities consist of a business center and meeting rooms.

Wireless Internet access is complimentary. This eco-certified hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Leonardo Hotel Cheltenham is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Bar and Grill - This restaurant specializes in Modern European cuisine and serves breakfast only.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, Filipino, French, Greek, Hungarian, Latvian, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16 per person
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar and Grill

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16 per person
  • Self parking fee: GBP 7 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cheltenham Thistle Hotel
Jurys Inn Cheltenham
Jurys Cheltenham
Thistle Hotel Cheltenham

Leonardo Hotel Cheltenham Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 382 out of 963 reviews" "
Rating 8 - Good. 386 out of 963 reviews" "
Rating 6 - Okay. 124 out of 963 reviews" "
Rating 4 - Poor. 59 out of 963 reviews" "
Rating 2 - Terrible. 12 out of 963 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Norman

Traveled with partner
Liked: Cleanliness
Likes: the staff are excellent. Dislikes: menu in the restaurant could be better. Difficult to use the leisure centre due to overcrowding with leisure club members
Stayed 3 nights in Aug 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Milissa

Stayed 1 night in Aug 2024

8/10 Good

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was quiet. Weren’t able to use pool when arrived as it was full. Don’t like paying for parking having already paid a lot for hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, staff & service
Quite and comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Cheltenham stay
Fabulous. Great customer service from reception. All very good but made extra special by the wonderful birthday card, treat and decorations. First time we have stayed in a Leonardo hotel and it will now be the first of many ! Thank you
Stayed 1 night in Aug 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Disliked: Room comfort
Decent hotel, but stupidly hot rooms and no aircon
Hotel is nice enough condition wise. But the rooms were unbearably hot. The window opens an inch and there was a desk fan in the room. Ultimately led to a terrible boiling hot night sleep and it was only 20-21 degrees outside. Not good
Stayed 1 night in Aug 2024

8/10 Good

DAVID

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Philip

Traveled with family
Liked: Staff & service
Disliked: Room comfort
one for the memories
The Hotel has a flat roof and the rooms were unbearably hot we did ask for a different room but were told the hotel was fully booked we were provided with a cooler for the room which helped a little but still the room was extremely hot and very uncomfortable for 26 degrees outside to become 38 degrees in the room the staff on the desk were very apologetic and very nice but i am sure they know about this problem with the flat roof would stay there again as great location but not in the summer months.
Stayed 2 nights in Aug 2024

8/10 Good

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Just a little dated for a 4 star, staff were helpful and pleasant though
Stayed 1 night in Aug 2024

10/10 Excellent

Eric

Stayed 5 nights in Jul 2024

8/10 Good

mark

Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Fiona May

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, property conditions & facilities
Avoid the sauces.
Hotel was nice. Booked a twin room. Beds on castors and moved at slightest nudge, which was annoying. Food service was too slow for our evening meal. Even allowing for the starters it took an hour from arrival for mesl to arrive, not good with hungry child. And use of cheap and nasty sauces is NOT ACCEPTABLE. Tomato sauce was vile and something I would expect from a cheap burger van not a quality hotel. Mayonnaise also same cheap and nasty rubbish. No point in nice food if served with vile sauces. This is a shame as hotel if this standard with a pool and gym is a bonus, but my abiding memory is vile sauces.
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service
It was too near a motor way could hear traffic noise. Room needs updating and bathroom. When you are staying at this hotel you have to pay for parking, no biscuits or water in room.
Stayed 2 nights in Jul 2024

10/10 Excellent

Beverley

Stayed 1 night in Jul 2024

4/10 Poor

Janki

Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Stuart

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Leona

Stayed 1 night in Jul 2024