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Leonardo Hotel Cheltenham

4.0 star property

Choose dates to view prices

Photo gallery for Leonardo Hotel Cheltenham

Steam room
Meeting facility
Gym
Bar (on property)
Desk, laptop workspace, soundproofing, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available
$102
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
Gloucester Road, Cheltenham, England, GL51 0TS
  • Place, Cheltenham Town Hall
    ‪5 min drive‬
  • Place, The Promenade
    ‪5 min drive‬
  • Place, Cheltenham Racecourse
    ‪7 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Desk, laptop workspace, soundproofing, iron/ironing board

Superior Double Room

8.0 out of 10
Very good
(5 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Desk, laptop workspace, soundproofing, iron/ironing board

Suite

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Double Room

8.8 out of 10
Excellent
(23 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room Double and Single bed

Desk, laptop workspace, soundproofing, iron/ironing board

Superior Room Double and Single bed

8.4 out of 10
Very good
(6 reviews)
  • 205 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Room (Double and Single)

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room (Double and Single)

9.0 out of 10
Wonderful
(21 reviews)
  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double and Single Room

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Double and Single Room

  • Sleeps 3

View all photos for Superior Double and Single Room

Desk, laptop workspace, soundproofing, iron/ironing board

Superior Double and Single Room

  • Sleeps 3

View all photos for Standard Double Room

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Double Room

  • Sleeps 2

View all photos for Suite

Desk, laptop workspace, soundproofing, iron/ironing board

Suite

  • Sleeps 2

View all photos for Superior Double Room

Desk, laptop workspace, soundproofing, iron/ironing board

Superior Double Room

  • Sleeps 2

View all photos for Family Room

Desk, laptop workspace, soundproofing, iron/ironing board

Family Room

  • Sleeps 2

View all photos for Twin Room

Desk, laptop workspace, soundproofing, iron/ironing board

Twin Room

  • Sleeps 2

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About this property

Leonardo Hotel Cheltenham

Cheltenham hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite. Change of towels is available on request.
Leonardo Hotel Cheltenham offers 122 accommodations with coffee/tea makers and hair dryers. 28-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Cheltenham hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Leonardo Hotel Cheltenham provides a sauna and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Business-related amenities consist of a business center and meeting rooms.

Wireless Internet access is complimentary. This eco-certified hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge), along with a car charging station.

Leonardo Hotel Cheltenham is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Bar and Grill - This restaurant specializes in Modern European cuisine and serves breakfast only.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16 per person
  • Self parking fee: GBP 7 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cheltenham Thistle Hotel
Jurys Inn Cheltenham
Jurys Cheltenham
Thistle Hotel Cheltenham

Leonardo Hotel Cheltenham Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 423 out of 1011 reviews
Rating 8 - Good. 400 out of 1011 reviews
Rating 6 - Okay. 116 out of 1011 reviews
Rating 4 - Poor. 58 out of 1011 reviews
Rating 2 - Terrible. 14 out of 1011 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Roger

Traveled with family
Liked: Staff & service, amenities
Property was great, but unfortunately the restaurant seemed to be having a bad evening. It was very slow (approx 1 hr wait for food) and one dish was terrible. It was supposed to be a curry but I think they didn’t have it so they gave us what looked like frozen veg heated up with some spice mixed through it. They didn’t charge us for this dish later when we paid, but it spoiled our dinner for sure. The kitchen should have owned up to not having it rather than making up something else which wasn’t even close to being what was described on the menu.
Stayed 1 night in Jun 2025

8/10 Good

Jeremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

John

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

sanjay

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very nice and comfortable beds
Stayed 1 night in Jun 2025

4/10 Poor

Emmanuella

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
I did not enjoy the trip. Unexpected additional cost. When it was paid gut. Booked a double room and got charged for a room for 3 people. No air conditioners. Really hot day so was hard to sleep with fans
Stayed 1 night in Jun 2025

10/10 Excellent

Aisha, Ilford

Stayed 1 night in Jun 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Frederick

Stayed 1 night in Jun 2025

6/10 Okay

Rosy

Stayed 3 nights in Jun 2025

8/10 Good

Phil

Liked: Cleanliness, staff & service, room comfort
Great for the festival if you don’t want to stay in the city centre o
Stayed 3 nights in Mar 2025

8/10 Good

Sheena, Hereford

Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with helpful staff
Stayed 3 nights in Jun 2025

8/10 Good

Ameet

Stayed 1 night in Jun 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight

It was perfect 😊 the kids were happy
Stayed 1 night in Jun 2025

8/10 Good

Tom

Traveled with family and small children
Liked: Cleanliness, staff & service
Suited us fine for an overnight stay. Breakfast looked nice.
Stayed 1 night in May 2025

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely friendly staff, great leisure centre and yummy breakfast
Stayed 2 nights in May 2025

2/10 Terrible

Benita

Disliked: Cleanliness, property conditions & facilities
I came thinking the pool would be open all day and disappointed pool closed at 230 on arrival and my check in was at 3 pm
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice friendly staff

Lovely hotel with very helpful and friendly staff. Excellent service from reception, bar staff and restaurant staff. Good choice of breakfast dishes. Spa facilities small but adequate.
Stayed 2 nights in May 2025

10/10 Excellent

Charlotte

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Excellent

Amazing and friendly staff. Clean big room. Would definitely stay again
Stayed 1 night in May 2025

8/10 Good

Brendan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Julian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Highly recommended.
Stayed 1 night in May 2025

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

An overnight stop on our way to Dorset. Perfect place - easy access from the motorway and excellent bus service into the city centre. Room was very comfortable and had everything we needed.
Stayed 1 night in May 2025

10/10 Excellent

Toby

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Leonardo one night stay

The Staff were very friendly at attentive, check in and check out was smooth and simple. The facilities are well maintained, the room was clean and very comfortable and the level of service was excellent.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay

Lovely friendly greeting on our arrival. Room was comfortable and clean. Breakfast had enough choice for both of us. Staff were very helpful and attentive.
Stayed 1 night in May 2025