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Castelo Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Castelo Hotel

Front of property
Balcony
Sauna, steam room
Luxury Double Room, 1 King Bed, Hot Tub, Mountain View | Minibar, in-room safe, desk, blackout drapes
Reception

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Bar
    Bar
  • Parking available
    Parking available
  • Spa
    Spa
  • Pool
    Pool
  • Air conditioning
    Air conditioning

Explore the area

Map
Rua da Muralha, 2/4, Chaves, 5400-414
  • Chaves Castle
    2 min walk
  • Museu da Região Flaviense
    2 min walk
  • Torre de Menagem & Museu Militar
    3 min walk
  • Chaves (CHV)
    3 min drive

Room options

View all photos for Deluxe Suite, Hot Tub

Deluxe Suite, Hot Tub | Minibar, in-room safe, desk, blackout drapes

Deluxe Suite, Hot Tub

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Twin Room

Basic Twin Room | Minibar, in-room safe, desk, blackout drapes

Basic Twin Room

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Double Room, 1 King Bed, Hot Tub, Mountain View

Luxury Double Room, 1 King Bed, Hot Tub, Mountain View | Minibar, in-room safe, desk, blackout drapes

Luxury Double Room, 1 King Bed, Hot Tub, Mountain View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout drapes

Standard Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Suite, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout drapes

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Minibar, in-room safe, desk, blackout drapes

Executive Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout drapes

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About this property

Castelo Hotel

4-star Chaves hotel with bar/lounge
This smoke-free hotel features a full-service spa, an indoor pool, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a sauna, and self parking. Change of towels is available on request.
Castelo Hotel offers 32 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Chaves hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. The spa is equipped with a sauna and a steam room. The spa is open daily.
In addition to a full-service spa, Castelo Hotel features an indoor pool and a sauna. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center. This business-friendly hotel also offers spa services, a terrace, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Castelo Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Secured, covered self parking on site (EUR 5 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spa fee: EUR 10 per person, per stay
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 5 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: Swimwear and footwear are required in the spa area.
Property Registration Number 8313

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Castelo Hotel Chaves
Castelo Hotel Hotel
Castelo Hotel Chaves
Castelo Hotel Hotel Chaves

Castelo Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 98 out of 131 reviews" "
Rating 8 - Good. 30 out of 131 reviews" "
Rating 6 - Okay. 2 out of 131 reviews" "
Rating 4 - Poor. 1 out of 131 reviews" "
Rating 2 - Terrible. 0 out of 131 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Natalia

Traveled with partner
Liked: Staff & service, property conditions & facilities
The hotel is very nice and modern.
Stayed 1 night in Jul 2024

10/10 Excellent

MARIA

Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and beyond.
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Garrett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING front desk staff!!! They were able to assist with all of our touristy needs :)
Stayed 1 night in Jun 2024

10/10 Excellent

Abilio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Propertie is Wonderful, modern, clean and cozy. You feel like your own home!
Stayed 1 night in Jun 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay great location. Secure parking room was lovely and comfortable bed. Good selection for breakfast
Stayed 1 night in May 2024

10/10 Excellent

David

Stayed 1 night in May 2024

10/10 Excellent

Rute

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cozy and clean hotel. Great breakfast selection and friendly employees
Stayed 5 nights in Apr 2024

8/10 Good

ARKADIY, Staten Island

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay & warm welcome!
Great modern hotel, fantastic location and comfortable rooms....thanks for a great stay!!
Stayed 1 night in Dec 2023

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for Chaves
Excellent hotel in good central position. Clean, comfortable, good service and nice ambience.
Stayed 1 night in Oct 2023

8/10 Good

Joseph

Traveled with partner
Very nice hotel. Good service
Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VG
Very good up market hotel
Stayed 1 night in Aug 2023

10/10 Excellent

Kevin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in Aug 2023

10/10 Excellent

Michele

Stayed 7 nights in Jul 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, clean and comfortable. Great breakfast, right in the middle of the city. Walkable to multiple restaurants and cafes. Would give it 10 stars
Stayed 5 nights in Jul 2023

10/10 Excellent

John

Stayed 1 night in Jun 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Loved the Hotel and received excellent service from the front desk. The room ( due to availability) was a bit dark and on the ground floor. I was notified prior to coming and felt like something complimentary would have made up for it. The construction next door made it impossible to open the windows which contributed to the darkness. However, the room was spotless and in excellent and modern condition. It was also very quiet.
Stayed 1 night in May 2023

10/10 Excellent

RAMI

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

elizete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous find. Great service from reception with very good recommendations for dinner. Lovely hotel next to the castle, town hall and church. Highly recommended.
Stayed 1 night in Mar 2023

10/10 Excellent

Joseph Dos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a very nice location
Stayed 5 nights in Sep 2022

6/10 Okay

Rosemarie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property was nice most of the staff were friendly but they knuckle and dime you. It's 5 E a day to park if you want secure parking, it's 10 E to use the pool bc it's in the "spa" and if you like to walk around and see things it's about a 5 to 10 min walk to anything other than the castle.
Stayed 4 nights in Sep 2022