TownePlace Suites by Marriott Cleveland

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TownePlace Suites by Marriott Cleveland

Restaurant
Lobby
Fridge, microwave, stovetop, dishwasher
Reception
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • Pool
  • Housekeeping

Explore the area

Map
160 Bernham Drive, Cleveland, TN, 37312
  • Cleveland Towne Center
    6 min walk
  • Cleveland State Community College
    13 min walk
  • Hardee's
    1 min walk
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    28 min drive

Room options

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

TownePlace Suites by Marriott Cleveland

Cleveland hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Housekeeping is available on request.
TownePlace Suites by Marriott Cleveland offers 88 accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Cable television is provided. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
TownePlace Suites by Marriott Cleveland features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This hotel offers access to a business center and a meeting room. This Cleveland hotel also offers a terrace, barbecue grills, and a picnic area. Onsite self parking is complimentary.

TownePlace Suites by Marriott Cleveland is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Portable hoist available
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool

More

  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 95 per stay)
Service animals are welcome, and are exempt from fees
3 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay (maximum USD 95 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites Marriott Cleveland Hotel
TownePlace Suites Marriott Cleveland
Towneplace Suites By Marriott Cleveland Solon Ohio
Towne Suites riott Cleveland
TownePlace Suites by Marriott Cleveland Hotel
TownePlace Suites by Marriott Cleveland Cleveland
TownePlace Suites by Marriott Cleveland Hotel Cleveland

TownePlace Suites by Marriott Cleveland Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 218 out of 298 reviews" "
Rating 8 - Good. 49 out of 298 reviews" "
Rating 6 - Okay. 17 out of 298 reviews" "
Rating 4 - Poor. 6 out of 298 reviews" "
Rating 2 - Terrible. 8 out of 298 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Terrell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Sep 2024

10/10 Excellent

Amanda, Sevierville

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall great stay. A dog did bark a lot next door to us and upstairs was super loud when they walked.
Stayed 2 nights in Sep 2024

6/10 Okay

Mark Steven, Ladera Ranch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Kathy

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The room was ok. Good size. But for the price have stayed in same area with better amenities and much better breakfast selection
Stayed 1 night in Sep 2024

10/10 Excellent

Maurice

Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable place to stay
This was an amazing place to stay. It had everything one would need for a long term stay, with a mostly full kitchen (only missing an oven). The room was very comfortable, and I would gladly stay here again. The room was a little on the pricey side, so I do not know if I would pick it for a long stay. But for an overnight on my travels, it was great.
Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean with friendly, efficient staff, convenient location to restaurants and shopping
Stayed 2 nights in Aug 2024

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff help was great......did a great job!
Stayed 2 nights in Aug 2024

10/10 Excellent

Shaneen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service and stay
The breakfast was amazing. Missy went above and beyond by printing business documents for me and she even helped me put them in page protectors. She definitely deserves recognition in going the extra mile.
Stayed 7 nights in Aug 2024

8/10 Good

Sinead

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower needs to be stronger without wetting the floor. Luggage carts need to be the regular carts rather than short ones as it takes longer to transport luggage to vehicles
Stayed 1 night in Aug 2024

8/10 Good

Tiera

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 6 nights in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness
Stayed 6 nights in Jul 2024

10/10 Excellent

Candida

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Jul 2024

10/10 Excellent

Wes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Temporary Home
This was a long stay due to repair on our home. Fairly new hotel that was “stick-built” so you hear snap, crackle and pop from the wood frame contracting/expanding during temperature change. You also hear any and all walking in the hallway and rooms above.
Stayed 14 nights in Jun 2024

2/10 Terrible

Erika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was overbooked! Arrived at 1 in the morning with a child and was simply told- "sorry!" Not acceptable at all! The receptionists were also not helpful!
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home in a Pinch
Very friendly staff, especially Alex and Matt! Alex always had a smile and was very friendly…such a pleasant change from other hotel’s grumpy staff! And Matt was friendly and helpful with our burnt popcorn smoke event which set off the smoke alarm! They both represented TownePlace Suites well!
Stayed 9 nights in May 2024

10/10 Excellent

chad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern rooms in great condition. Friendly staff and good breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was spotless and had everything needed for a lengthy stay. Staff was fantastic and friendly!
Stayed 1 night in May 2024

8/10 Good

Bob

Stayed 8 nights in Apr 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

S

Stayed 1 night in Apr 2024

10/10 Excellent

Elda

Traveled with family
Liked: Cleanliness, staff & service
Very happy
Stayed 4 nights in Mar 2024