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The Hotel Chalet at The Choo Choo

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Hotel Chalet at The Choo Choo

Frette Italian sheets, premium bedding, minibar, in-room safe
Lobby
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Reception
Frette Italian sheets, premium bedding, minibar, in-room safe

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast available

Explore the area

Map
92 Choo Choo Ave, Chattanooga, TN, 37408
  • Chattanooga Choo Choo
    ‪4 min walk‬
  • Chattanooga Convention Center
    ‪14 min walk‬
  • University of Tennessee at Chattanooga
    ‪15 min walk‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room Sleeper

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room Sleeper

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite MacArthur

Suite MacArthur | Frette Italian sheets, premium bedding, minibar, in-room safe

Suite MacArthur

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Chalet Suite

Chalet Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet Suite

  • 700 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Chalet King Accessible

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet King Accessible

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Suite Accessible

Chalet Suite Accessible | Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet Suite Accessible

  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet 2 Queen Beds

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet 2 Queen Beds Accessible

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet 2 Queen Beds Accessible

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet King

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet King

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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The price is $133
per night
$161 total
includes taxes & fees
Jan 26 - Jan 27
The Read House Hotel

About this property

The Hotel Chalet at The Choo Choo

4-star hotel in Downtown Chattanooga
An outdoor pool, a restaurant, and 2 bars/lounges are available at this hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a conference center are onsite. Change of towels is available on request.
The Hotel Chalet at The Choo Choo offers 127 air-conditioned accommodations with iPod docking stations and minibars. Beds feature Frette Italian sheets and premium bedding. 55-inch Smart televisions come with digital channels, first-run movies, and pay movies. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 3200 square feet (297 square meters) include a conference center. This Beaux Arts hotel also offers an outdoor pool, tour/ticket assistance, and a garden. Concierge services and wedding services can be provided. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in October 2023.

The Hotel Chalet at The Choo Choo has designated areas for smoking.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Elsie's Daughter - This bistro specializes in Fusion cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.
The Caboose - This bar is located by the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 18 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to noon for a fee: USD 4 to 12 for adults and USD 4 to 12 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elsie's Daughter
  • The Caboose

Things to do

  • Bicycle tours
  • Helicopter/airplane tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference center (3,200 square feet of space)

Outdoors

  • Firepit
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (52 inch wide door)
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • First-run movies
  • Hulu
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 4.00 to 12.00 for adults, and USD 4.00 to 12.00 for children
  • Uncovered self parking fee: USD 18.00 per night (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Chalet At The Choo Choo
The Hotel Chalet at The Choo Choo Hotel
The Hotel Chalet at The Choo Choo Chattanooga
The Hotel Chalet at The Choo Choo Hotel Chattanooga

The Hotel Chalet at The Choo Choo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 675 out of 851 reviews" "
Rating 8 - Good. 109 out of 851 reviews" "
Rating 6 - Okay. 41 out of 851 reviews" "
Rating 4 - Poor. 14 out of 851 reviews" "
Rating 2 - Terrible. 12 out of 851 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed how close it was to restaurants and entertainment. Staff were friendly and the hotel was very clean. Only drawbacks were the patio is shared with the room next to you and no accessible ice machine. If you ask the front desk they would give you a bucket of ice though.
Stayed 2 nights in Oct 2024

10/10 Excellent

KELLY

Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Stars
I really have nothing to complain about; great stay. Very friendly staff and super clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Traci

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing renovation & gorgeous areas to relax!
Fantastic get away for my son & myself! The hotel has been recently remodeled & they've done a beautiful job. The decor has jewel tones & gold accents reminiscent of train cars. The guys at the front entrance were so nice, friendly, helpful - but not pushy which I appreciated. Their welcoming smiles, great first impression. Spacious, but intimate lobby & coffee/pastry shop. The pool had a luxurious setting with recliners, courtyard, train-car bar & firepit with lots of seating. Its heated, not enormous but fun for kids & relaxing. It looks like some outside areas are being worked on, different than the "old" hotel & grounds. There are several restarants & upscale bars around the old lobby (train station) within a short, safe distance from the hotel rooms. Highly recommended Elsie's Daughter which is by the pool courtyard & rail cars. They have interior seating & a beautiful patio. Not typical southern fare, unusual menu. Very French! Our room was well designed, a mini fridge stocked with drinks to buy, a little table & corner seating. It had a great mix of modern updates while retaining that vintage charm. The shower had good water pressure & I loved the mosaic floors. Parking is $18 a day & I understand they usually tell you. Unfortunately, I had issues with our 3rd party reservation, but the manger called me & was very helpful. I was so grateful for his efforts & kindness. Not the fault of the hotel, but those adjustments do make a big difference. Thank you!
Stayed 3 nights in Oct 2024

8/10 Good

Brittney

Liked: Cleanliness, property conditions & facilities
Ehhh
The balcony's really aren't balcony's. It's a door that opens up to a fence around the bottom half. Which that's fine. You have to pay for parking $18 a day. I didn't get notified until I had arrived and was checking in. $75 hold for every night for accidents is what they called it. I didn't get my room cleaned like I was suppose to but I will chalk that up to a busy day. The door men are wonderful. They probably deserve a raise honestly. It's train themed so it's pretty much what you expect.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lauren

Stayed 2 nights in Sep 2024

10/10 Excellent

William

Stayed 3 nights in Oct 2024

10/10 Excellent

andrew

Liked: Staff & service, property conditions & facilities
Closer to wverything
Stayed 1 night in Oct 2024

4/10 Poor

Carol

Traveled with family
Disliked: Staff & service
SOOOOOO noisy
Room 101 by the lobby. So noisy. Omg. We got no sleep. Called front desk 3x regarding all the noise. Nice place. But the noise!!!!!!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Christina

Stayed 1 night in Sep 2024

10/10 Excellent

Nathalie

Stayed 1 night in Sep 2024

10/10 Excellent

David

Traveled with family
Stayed 2 nights in Oct 2024

10/10 Excellent

Diana

Traveled with family
Beautiful place ! Enjoy the stay .
Stayed 2 nights in Oct 2024

8/10 Good

nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Excellent property
Stayed 2 nights in Oct 2024

10/10 Excellent

charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was wonderful. Our room was exceptional in its details. Loved it. The porter, Cory, was so helpful and friendly.
Stayed 1 night in Oct 2024

6/10 Okay

Junmin

Liked: Staff & service, amenities
Disliked: Cleanliness
good location
Stayed 2 nights in Oct 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The train was awesome. 8 dollar water and no microwave not so much.
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Marlon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
The beds and pillows were so AMAZINGLY comfortable. The shower was amazing in that it had power to it so you almost got a massage while showering! We loved it! The staff was so nice and they treated Marco like royalty. It is a great property in an awesome location easily walkable to food and drinks in addition to what’s on property. The pool area was a relaxing and inviting area. The whole experience was great. The ViP experience through Expedia was suppose to get us upgraded and some extras but that didn’t happen but they went above and beyond to make sure our stay was amazing. John, the manager, and his staff was top notch! We can’t wait to bring the grandsons back and let them stay in a train car!
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Everyone was super friendly and the hotel itself was very nice.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kamryn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice place to stay!
Stayed 1 night in Oct 2024