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Staybridge Suites Chattanooga Downtown - Convention Center by IHG

3.0 star property

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Photo gallery for Staybridge Suites Chattanooga Downtown - Convention Center by IHG

Relax by the pool surrounded by comfortable lounge chairs and lush greenery.
Two single beds with white linens and dark headboards, a bedside table with a lamp, and a flat-screen TV.
Enjoy a diverse selection of international cuisine at our buffet, featuring fresh fruits, cheeses, and prepared dishes.
Experience the sleek, modern design of this urban hotel, featuring a flat roof and a mix of brick and glass facade.
Stroll through the beautifully landscaped outdoor area, surrounded by lush plants and vibrant flowers, and take a seat on the bench under the shaded umbrella.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Parking available
  • Pet friendly

Explore the area

Map
1300 Carter St, Chattanooga, TN, 37402
  • Chattanooga Convention Center
    ‪2 min walk‬
  • Chattanooga Choo Choo
    ‪12 min walk‬
  • Tennessee Aquarium
    ‪2 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Kitchen

1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 King Bed, Kitchen

8.6 out of 10
Excellent
(22 reviews)
  • 442 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

1 bedroom, premium bedding, desk, blackout drapes

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 442 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen | 1 bedroom, premium bedding, desk, blackout drapes

Suite, 2 Bedrooms, Kitchen

8.0 out of 10
Very good
(4 reviews)
  • 625 sq ft
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for Standard Suite, Kitchen

1 bedroom, premium bedding, desk, blackout drapes

Standard Suite, Kitchen

8.6 out of 10
Excellent
(4 reviews)
  • 442 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite, Multiple Beds, Kitchen

Suite, Multiple Beds, Kitchen | 1 bedroom, premium bedding, desk, blackout drapes

Suite, Multiple Beds, Kitchen

8.0 out of 10
Very good
(59 reviews)
  • 412 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

1 bedroom, premium bedding, desk, blackout drapes

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

8.8 out of 10
Excellent
(48 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

1 bedroom, premium bedding, desk, blackout drapes

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

8.0 out of 10
Very good
(6 reviews)
  • 442 sq ft
  • Sleeps 2
  • 1 Queen Bed

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  • Pet friendly
  • Free WiFi
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About this property

Staybridge Suites Chattanooga Downtown - Convention Center by IHG

3-star hotel in Downtown Chattanooga
An indoor pool, a 24-hour fitness center, and a hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include self parking, a business center, and conference space.
Staybridge Suites Chattanooga Downtown - Convention Center by IHG offers 124 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium digital channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Chattanooga hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Staybridge Suites Chattanooga Downtown - Convention Center by IHG provides a hot tub and a 24-hour fitness center. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. Event facilities measuring 240 square feet (22 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a picnic area, and a fireplace in the lobby. Onsite parking is available (surcharge), along with a car charging station.

Staybridge Suites Chattanooga Downtown - Convention Center by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 240 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Ice maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 75 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 18.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Chattanooga Downtown Convention Center
Staybridge Suites Convention Hotel Chattanooga Downtown Center
Staybridge Suites Chattanooga Downtown Convention Center Hotel
Staybridge Suites Chattanooga Downtown Convention Center

Staybridge Suites Chattanooga Downtown - Convention Center by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 443 out of 1004 reviews
Rating 8 - Good. 270 out of 1004 reviews
Rating 6 - Okay. 150 out of 1004 reviews
Rating 4 - Poor. 70 out of 1004 reviews
Rating 2 - Terrible. 71 out of 1004 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service

Ok oversll

Pool water was very cold. Hot tub water was as warm as the pool should have been.. not hot at all.
Stayed 1 night in Apr 2025

10/10 Excellent

Lynea

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

4/10 Poor

Kelli

Liked: Cleanliness, property conditions & facilities
We stayed here for my son’s graduation from linemen school for two nights. They apparently had planned plumbing maintenance that left us without water for hours. And no one could really answer any questions. It was only a walk across the street to the convention center for graduation but the inconvenience of not being able to shower after a day in the sun was not what I was expecting.
Stayed 2 nights in Apr 2025

4/10 Poor

Tangela

Traveled with group, Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I reserved a room because it was literally across from where we had to go for a tournament. The beds were hard, there were roaches in the room, coffee was never hot, and I literally had to shake my clothes out just to make sure I didn’t bring any food unwanted guests back home with me
Stayed 2 nights in Apr 2025

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was super nice. I liked the separated areas
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Stayed 2 nights in Apr 2025

8/10 Good

Cassie

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this location due to event at convention center across the street. Nice location, parking & pet friendly. Breakfast was good. Only issue was not having towels ready at pool, had to ask front desk & wait for a bit when daughter was OVER SWIMMING. Not a big issue, just a slight inconvenience.
Stayed 2 nights in Feb 2025

8/10 Good

terry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was nice and the rooms were nice. The problem was with one of the assistant managers that was at the front desk on Friday April 11th around 3pm being very rude and not giving clear instructions on where to park. The guys name was Adam he was very rude and mean spirited.
Stayed 2 nights in Apr 2025

10/10 Excellent

Edgar

Liked: Cleanliness, property conditions & facilities
Nice place
Stayed 2 nights in Apr 2025

4/10 Poor

matt

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed skirt had stains and sofa and chair were dirty and ripped
Stayed 1 night in Apr 2025

8/10 Good

Michele

Business traveler
Liked: Cleanliness, staff & service, room comfort
Convenient to where I was working. Property needs updating
Stayed 2 nights in Apr 2025

8/10 Good

Michelle

Stayed 1 night in Apr 2025

6/10 Okay

Brittany

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

roy

Traveled with family and small children
Not bad, other than pool being for 2 1/2 days of our visit. Kids spring break
Stayed 3 nights in Apr 2025

2/10 Terrible

Bonnie

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Would not recommend

Not a well-kept facility. Had multiple maintenance problems with bathroom. Pool area was in disrepair. Water was very murky and very cold. Beds were comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived earlier than check-in time, Manager Patricia was extremely friendly and accommodating to get us checked in early so we could drop our things off and have access to our room. Thank you!
Stayed 1 night in Apr 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

keri

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
The beds were hard.
Stayed 2 nights in Apr 2025

8/10 Good

Bridgett

Traveled with family
Liked: Staff & service, room comfort

Overnight family trip

We were in Chattanooga for an overnight stay. No one was at the desk upon arrival. Had to wait while the phone rang about 25 times before someone came to the desk. Once someone was there, check in was quick. Parking is additional cost, which I will never understand with any hotels. The cleanliness is fair. There is a large amount of water due to use of the indoor pool. There was hair left in the bathtub from the previous guest. The refrigerator had an odd smell. I would suggest using baking soda boxes. The beds are firmer than I prefer, but not super uncomfortable. The pillows were a fantastic. There is Dove products available which was nice because I did not bring shampoo or conditioner. There was not a hair dryer in our room, it appeared to have been removed from the wall. The toilet handle was loose so you hand to kinda push in to flush the toilet. The water pressure wasn’t that great but the temperature was good. Large breakfast selection. Not bad for an overnight stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Ginger

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Elizabeth

Traveled with family
Disliked: Property conditions & facilities, room comfort

Won’t stay again.

The beds were stiff with flat pillows. I think the floor would have been more comfortable. The shower was slow to drain. There was not much room to get to the bathroom thru the bedroom due to the beds.
Stayed 1 night in Mar 2025

4/10 Poor

Sarah

Traveled with family
Liked: Room comfort
Disliked: Staff & service

always ALWAYS double check!

They attempted to swindle me out of over $100 more than what my reservation was supposed to be on hotels.com. I knew there was NO WAY I would've booked a room for the price they told me, so I double checked and then showed them my booking price on hotels.com.. they then changed something on their end and came up with a number much lower and excused it as an automatic charge in their system but couldn't tell me what it was..
Stayed 1 night in Mar 2025

10/10 Excellent

Ketry

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and breakfast staff were amazingly polite and very helpful.
Stayed 2 nights in Mar 2025