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Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel

Indoor pool
Fridge, microwave, stovetop, dishwasher
Suite, Multiple Beds, Kitchen | Premium bedding, desk, blackout drapes, iron/ironing board
Exterior
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Hot Tub
  • Housekeeping
  • Pool
  • Parking available
  • Pet friendly

Explore the area

Map
1300 Carter St, Chattanooga, TN, 37402
  • Chattanooga Convention Center
    ‪2 min walk‬
  • Finley Stadium
    ‪7 min walk‬
  • Tivoli Theatre
    ‪11 min walk‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 King Bed, Kitchen

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Kitchen

  • 442 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

  • 442 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 2 Bedrooms, Kitchen

  • 625 sq ft
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for Standard Suite, Kitchen

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Suite, Kitchen

  • 442 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite, Multiple Beds, Kitchen

Suite, Multiple Beds, Kitchen | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Kitchen

  • 412 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Premium bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

  • 360 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

  • 442 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About this property

Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel

3-star hotel in Downtown Chattanooga
An indoor pool, a 24-hour fitness center, and a spa tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include self parking, a business center, and conference space.
Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel offers 124 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium digital channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Chattanooga hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel provides a spa tub and a 24-hour fitness center. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. Event facilities measuring 240 square feet (22 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a picnic area, and a fireplace in the lobby. Onsite parking is available (surcharge), along with a car charging station.

Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 240 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Ice maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 75 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 18.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Chattanooga Downtown Convention Center
Staybridge Suites Convention Hotel Chattanooga Downtown Center
Staybridge Suites Chattanooga Downtown Convention Center Hotel
Staybridge Suites Chattanooga Downtown Convention Center

Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 450 out of 1001 reviews" "
Rating 8 - Good. 286 out of 1001 reviews" "
Rating 6 - Okay. 142 out of 1001 reviews" "
Rating 4 - Poor. 63 out of 1001 reviews" "
Rating 2 - Terrible. 60 out of 1001 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Lisa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Smell like dog house.
Stayed 2 nights in Oct 2024

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thankful they gave us a late checkout
Stayed 1 night in Oct 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
We were not issued a parking pass, which is $18/night, and then blamed when we asked how to get into the parking lot since it was gated. The same person who blamed us is the manager who checked us in and did not issue the pass. We were kicked out of our room 2 in the 4 days we were here for carpet cleaning. The first time a note was slipped under our door saying at some point, no time frame at all, we would need to leave our room for 2 hours to allow the carpet to be cleaned that day. 2 days later as we're packing up and still have 3 hours before checkout, a man knocks on our door telling us he has to carpet clean and we need to leave the room. I told him we were within 2 hours of leaving and asked if he could skip our room, he told me he wanted to be out of the hotel well before then and tried to convince me he had to come in. When i called the front desk, Tricia just laughed at me and asked if i said no and slammed the door in his face. The entire ordeal was very sketchy.
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

petra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again.
Very convenient location. Walked 5 min to the october fest and drove 10 min to rock city. The hotel has a good breakfast a good bit of variety items to choose from. Room was clean and had everything we needed. Hotel staff was nice and helpful. Alot of parking in the back of hotel.
Stayed 2 nights in Oct 2024

8/10 Good

Randall

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to Convention Center, downtown, and restaurants. Price was fair.
Stayed 1 night in Oct 2024

8/10 Good

Michael Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location to access shuttle to other areas of town. Nice pool and hot tub, great staff, great breakfast. Only downside was a few furnishings were looking pretty worn out (couch, tub faucet leaking). Over all I would stay again.
Stayed 1 night in Oct 2024

4/10 Poor

Kristin

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Our AC was broke our room, and the property appeared very run down. We also were not informed of the $20 parking fee.
Stayed 1 night in Oct 2024

6/10 Okay

ANGELA

Traveled with family
Liked: Amenities
Could definitely use some updates. Carpet and couch in the room were damp from humidity and the HVAC/ thermostat did not work. Chose the property for the kitchen and hot tub- those were functional. Breakfast had a nice variety.
Stayed 5 nights in Sep 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
The chech-in with Kiosk midnight was too bad. They issued the room key twice but both didn't work and the door lock was braking down. Finally the agent opened the door manually.
Stayed 3 nights in Sep 2024

10/10 Excellent

Stephen

Stayed 1 night in Sep 2024

8/10 Good

Blake

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2024

4/10 Poor

Mia

Traveled with group
Disliked: Amenities
Property was old, furniture run down. Literally had the smell of marijuana throughout the property, down hallways, in elevator. Had to pay $20/day to park- yet the gate stayed broke the whole time for anyone to come and go as they pleased. Area directly around hotel didn’t feel safe at all.
Stayed 4 nights in Sep 2024

8/10 Good

Myra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with a group for a long weekend in a few rooms. Fantastic location right off the highway. The rooms are very tidy and clean. The staff is very friendly from the receptionist, housekeeping, and cooking staff. The reason I gave it 4 out of 5 stars for condition's and facility was for a few reasons. There is definitely wear and tear on the couches inside the lobby and in the rooms rooms. The doors don't lock to the public at night for key card access in the back parking lot so anyone off the street could walk in. The parking lot the arms that rise and fall to make you pay to park were broke so anyone could come in and out.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Aug 2024

8/10 Good

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot tub was lukewarm at best.
Stayed 1 night in Jul 2024

8/10 Good

Tiffany

Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Back breaking mattresses
I can overlook the little dirt spots in the room because I know they were understaffed. But that bed was the most uncomfortable mattress I have ever slept on. I woke up multiple times during the night with back pain. The continental breakfast was horrible too. Those omelettes tasted like they were made the day before, frozen, and reheated for the next day’s meal.
Stayed 2 nights in Aug 2024

8/10 Good

William

Traveled with family and small children
Liked: Staff & service
Great place for a family stay. The suit could use some new clean furniture. The breakfast is great for a hotel continental meal. Good price for the location close to downtown. Parking at $18 per day is double what was advertised and way too expensive though.
Stayed 4 nights in Jul 2024

8/10 Good

Kappie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms for the price. Nice breakfast area. We were charged by person for parking. I assumed per vehicle. ??? Otherwise a pleasant stay for a one night college move in.
Stayed 1 night in Aug 2024

8/10 Good

Erica

Stayed 2 nights in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real customer service
The service at the hotel was great. Tanner at the front desk is incredible. He makes everyone feel valued… even when he is slammed with calls, requests, etc. this hotel is a great place to stay if you have an event at the convention center. I will return because of employees like Tanner. Thank you
Stayed 1 night in Aug 2024

4/10 Poor

Ashley

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not a great place to stay
I had high hopes for my stay at this facility especially after some peoples reviews were great. We had issues with dirty linens, not stocked rooms, broken ice maker, hair dryer and pull out bed, and also expired food during breakfast. Brought the attention to the front desk on day 2 and maintenance was told to come which they never did even after I had a family member stay in the room from 10 am to 5:30 pm. Found a pillowcase on our first night with blood on it-completely unwashed. Breakfast was good until the milk was ruined eating cereal. Just all around everything was bad.
Stayed 3 nights in Jul 2024

4/10 Poor

Ashley

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not a great place to stay
I had high hopes for my stay at this facility especially after some peoples reviews were great. We had issues with dirty linens, not stocked rooms, broken ice maker, hair dryer and pull out bed, and also expired food during breakfast. Brought the attention to the front desk on day 2 and maintenance was told to come which they never did even after I had a family member stay in the room from 10 am to 5:30 pm. Found a pillowcase on our first night with blood on it-completely unwashed. Breakfast was good until the milk was ruined when my son was eating his cereal. Just all around everything was bad.
Stayed 3 nights in Jul 2024