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Staybridge Suites Chattanooga Downtown - Convention Center by IHG

3.0 star property

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Photo gallery for Staybridge Suites Chattanooga Downtown - Convention Center by IHG

Indoor pool
Fridge, microwave, stovetop, dishwasher
BBQ/picnic area
Exterior
Suite, Multiple Beds, Kitchen | Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Parking available
  • Pet friendly

Explore the area

Map
1300 Carter St, Chattanooga, TN, 37402
  • Chattanooga Convention Center
    ‪2 min walk‬
  • Chattanooga Choo Choo
    ‪13 min walk‬
  • Tennessee Aquarium
    ‪2 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 King Bed, Kitchen

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Kitchen

  • 442 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

  • 442 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 2 Bedrooms, Kitchen

  • 625 sq ft
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for Standard Suite, Kitchen

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Suite, Kitchen

  • 442 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite, Multiple Beds, Kitchen

Suite, Multiple Beds, Kitchen | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Kitchen

  • 412 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Premium bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

  • 360 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

  • 442 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Staybridge Suites Chattanooga Downtown - Convention Center by IHG

3-star hotel in Downtown Chattanooga
An indoor pool, a 24-hour fitness center, and a hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include self parking, a business center, and conference space.
Staybridge Suites Chattanooga Downtown - Convention Center by IHG offers 124 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium digital channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Chattanooga hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Staybridge Suites Chattanooga Downtown - Convention Center by IHG provides a hot tub and a 24-hour fitness center. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. Event facilities measuring 240 square feet (22 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a picnic area, and a fireplace in the lobby. Onsite parking is available (surcharge), along with a car charging station.

Staybridge Suites Chattanooga Downtown - Convention Center by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 240 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Ice maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 75 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 18.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Chattanooga Downtown Convention Center
Staybridge Suites Convention Hotel Chattanooga Downtown Center
Staybridge Suites Chattanooga Downtown Convention Center Hotel
Staybridge Suites Chattanooga Downtown Convention Center

Staybridge Suites Chattanooga Downtown - Convention Center by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 442 out of 1003 reviews
Rating 8 - Good. 278 out of 1003 reviews
Rating 6 - Okay. 146 out of 1003 reviews
Rating 4 - Poor. 69 out of 1003 reviews
Rating 2 - Terrible. 68 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

David, Johnson City

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Good location. Hotel needs some maintenence to be done. Breakfast is not up to standard. Both the fruit juice and soda machines were out of order and no alternative drinks were offered.
Stayed 3 nights in Jan 2025

8/10 Good

Jacky

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

LANA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

GEOFF, norton shores

Liked: Cleanliness, staff & service
Staff was great room was great.
Stayed 1 night in Jan 2025

8/10 Good

Sharie

Liked: Room comfort

Overall nice stay

I had read the reviews before I arrived so I was prepared for anything.. At check-in, person not hospitable. Only asked if I was checking in and my name. He proceeded to check me in and gave me the room keys.. not much communication from him. Room was dated. Sofa a little uncomfortable for our 3 night stay, but we managed. Ice maker didn’t work in our full size fridge. Same young man said I could get ice from the breakfast area… but it was out. Decided to deal without it til next day. Snow arrived as planned. We were prepared with enough food during our stay. Breakfast was very limited that morning because no employees could make it in to work… front desk staff had to do best they could with housekeeping duties (washing/folding towels). No housekeeping during our stay. I was able to get fresh towels though. I did see trash in trash cans by elevators that others have mentioned in previous reviews….. At least it was IN and around that can and not spread all over the halls. Tricia at the front desk was very nice and helpful during our stay…. Would like to mention bathrooms on first floor seemed like they got no attention during our stay.. Overall, we had a nice stay and would return in the future if ever in the area again.
Stayed 3 nights in Jan 2025

8/10 Good

Tiffany

Traveled with family
Liked: Staff & service, room comfort
Overall our stay was good. They have an awesome continental breakfast. So good! Enjoyed the indoor pool and hot tub. Although the pool was really cold. It’s definitely not heated. I will say the room could’ve been a bit cleaner. Mostly pictures hadn’t been wiped down and the front of the dishwasher wasn’t clean. The hallways needed to be better maintained too. But overall, I would stay here again. Location is great. Lots of restaurants and things to do with your family nearby.
Stayed 2 nights in Jan 2025

6/10 Okay

Lara

Traveled with family
Liked: Cleanliness, property conditions & facilities
Overall, our stay was good. The heat and air in our suite was broken and did not work during our stay. The pool was great and the proximity to the convention center was extremely convenient!
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2nd stay definitely recommend

We attended for a gymnastics meet across the street at the convention center. Extremely convenient, decent breakfast with to go boxes. Clean and comfortable rooms. Elevators were very slow but it was busy so this was to be expected. Well lit parking.
Stayed 1 night in Jan 2025

4/10 Poor

Samanta

Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will return

Great service, all employees were helpful and super friendly.
Stayed 2 nights in Dec 2024

8/10 Good

John

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept property.
Stayed 1 night in Jan 2025

6/10 Okay

Sharon

Liked: Staff & service
Disliked: Property conditions & facilities
The room had no working electricity throughout the unit and we had to use our phones as flashlights at night … since we got there late we just wanted to go to sleep so we didn’t even say anything to the front desk. In the morning we just opened all the curtains so we were fine. Other than that it was great!
Stayed 1 night in Jan 2025

8/10 Good

Rachelle

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Pretty good value for the money

We just needed the room for the night to rest on our way from Florida. The rooms were pretty clean but not immaculately. The furniture was VERY dated. Table was very marred on the top. Couch and chair fabric was then worn and overall dirty looking. There was a dishwasher but no soap to use in it. The bathrooms were clean though, and the beds were very comfortable!!
Stayed 1 night in Jan 2025

2/10 Terrible

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Antonella

Disliked: Cleanliness, staff & service, property conditions & facilities
The person was rude at the time we check in.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Stayed 1 night in Dec 2024

6/10 Okay

Alexandra

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Jason

Traveled with family
Liked: Cleanliness
Disliked: Amenities
No available pool or gym towels, no detergent for dishwasher, shower gel in room was empty. Only 1 wash clothe provided for room reserved for 5 people. Several little things added up that would have made the stay better. Probably won’t stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with a good experience! A will stay again in 11 days. 😊
Stayed 1 night in Dec 2024

4/10 Poor

Cody

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Jay

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel. Do not stay here.
Stayed 1 night in Dec 2024

2/10 Terrible

DARRELL

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alright the place just cleaner
Stayed 1 night in Dec 2024