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Staybridge Suites Chattanooga Downtown - Convention Center by IHG

3.0 star property

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Photo gallery for Staybridge Suites Chattanooga Downtown - Convention Center by IHG

Indoor pool
BBQ/picnic area
Exterior
Fridge, microwave, stovetop, dishwasher
Suite, Multiple Beds, Kitchen | 1 bedroom, premium bedding, desk, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Parking available
  • Pet friendly

Explore the area

Map
1300 Carter St, Chattanooga, TN, 37402
  • Chattanooga Convention Center
    ‪2 min walk‬
  • Chattanooga Choo Choo
    ‪12 min walk‬
  • Tennessee Aquarium
    ‪2 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Kitchen

1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 King Bed, Kitchen

8.6 out of 10
Excellent
(22 reviews)
  • 442 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

1 bedroom, premium bedding, desk, blackout drapes

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

  • 442 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen | 1 bedroom, premium bedding, desk, blackout drapes

Suite, 2 Bedrooms, Kitchen

8.0 out of 10
Very good
(4 reviews)
  • 625 sq ft
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for Standard Suite, Kitchen

1 bedroom, premium bedding, desk, blackout drapes

Standard Suite, Kitchen

8.6 out of 10
Excellent
(4 reviews)
  • 442 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite, Multiple Beds, Kitchen

Suite, Multiple Beds, Kitchen | 1 bedroom, premium bedding, desk, blackout drapes

Suite, Multiple Beds, Kitchen

7.8 out of 10
Good
(57 reviews)
  • 412 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

1 bedroom, premium bedding, desk, blackout drapes

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

8.8 out of 10
Excellent
(47 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

1 bedroom, premium bedding, desk, blackout drapes

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

8.0 out of 10
Very good
(6 reviews)
  • 442 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Staybridge Suites Chattanooga Downtown - Convention Center by IHG

3-star hotel in Downtown Chattanooga
An indoor pool, a 24-hour fitness center, and a hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include self parking, a business center, and conference space.
Staybridge Suites Chattanooga Downtown - Convention Center by IHG offers 124 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium digital channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Chattanooga hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Staybridge Suites Chattanooga Downtown - Convention Center by IHG provides a hot tub and a 24-hour fitness center. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. Event facilities measuring 240 square feet (22 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a picnic area, and a fireplace in the lobby. Onsite parking is available (surcharge), along with a car charging station.

Staybridge Suites Chattanooga Downtown - Convention Center by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 240 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Ice maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 75 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 18.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Chattanooga Downtown Convention Center
Staybridge Suites Convention Hotel Chattanooga Downtown Center
Staybridge Suites Chattanooga Downtown Convention Center Hotel
Staybridge Suites Chattanooga Downtown Convention Center

Staybridge Suites Chattanooga Downtown - Convention Center by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 447 out of 1014 reviews
Rating 8 - Good. 275 out of 1014 reviews
Rating 6 - Okay. 150 out of 1014 reviews
Rating 4 - Poor. 70 out of 1014 reviews
Rating 2 - Terrible. 72 out of 1014 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Elizabeth

Traveled with family
Disliked: Property conditions & facilities, room comfort

Won’t stay again.

The beds were stiff with flat pillows. I think the floor would have been more comfortable. The shower was slow to drain. There was not much room to get to the bathroom thru the bedroom due to the beds.
Stayed 1 night in Mar 2025

4/10 Poor

Sarah

Traveled with family
Liked: Room comfort
Disliked: Staff & service

always ALWAYS double check!

They attempted to swindle me out of over $100 more than what my reservation was supposed to be on hotels.com. I knew there was NO WAY I would've booked a room for the price they told me, so I double checked and then showed them my booking price on hotels.com.. they then changed something on their end and came up with a number much lower and excused it as an automatic charge in their system but couldn't tell me what it was..
Stayed 1 night in Mar 2025

10/10 Excellent

Ketry

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and breakfast staff were amazingly polite and very helpful.
Stayed 2 nights in Mar 2025

8/10 Good

Beth-Ann, Antioch

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very comfortable stay. Great for families. Easy to get anything delivered. Close to attractions. I wish the staff would have had allowed waffles on Sunday. Also, the furniture in our room needs to be updated. It was worn. The beds were ok. Very firm. But we slept well and there were lots of pillows. We would definitely stay here again.
Stayed 2 nights in Mar 2025

8/10 Good

Fernando

Stayed 1 night in Mar 2025

8/10 Good

David, Scarborough

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Parts of the room was damaged
Stayed 2 nights in Mar 2025

10/10 Excellent

Brandi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night here for a quick trip to the Chattanooga Aquarium, the room was perfect size for my husband, myself, our grown daughter and two small grandchildren. Having a full kitchen was nice! Would definitely stay here again
Stayed 1 night in Mar 2025

6/10 Okay

Kim

Traveled with family
Liked: Cleanliness, staff & service, room comfort

A little pricy for everything that was wrong

The pool was cold and wasn't as clean as it should have been inside and around the pool area. My bedroom door wouldn't shut or lock. Great location but needs to be updated. The shower was great and the dove products smelled wonderful. I liked the gated parking. Close enough to everything we were visiting within a 5 minute drive. The price was great at first glance but by the time all the fees were added initially, it became a bit pricy only to have more fees added at check in. Overpriced considering that the ammenities weren't up to par. The breakfast was ok but not great. I was looking forward to waffles but only seen where they would have been if they had served them. The juice machine was out of order both days, which is usually one of the highlights for a good breakfast. The drinking water was not extremely cold and the ice maching didn't work but my husband said the coffee was really good. I also wanted to say that the layout of the room was great for a bigger family.
Stayed 2 nights in Mar 2025

8/10 Good

Kayla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall id rate the property a 8/10. The room was clean but the air vents where filled with dust. The hotel was clean. Only downside is parking is 18$ a day and thats not mentioned in expedias description.
Stayed 2 nights in Mar 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

Hunter

Disliked: Cleanliness
Stayed 2 nights in Mar 2025

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel: Just for managements info: Opportunity for improvement would be: the pull out sleeper sofa was in really bad condition my son slept there he didn't complain however the mattress on pull out sofa was really worn out and you could fill the springs directly (room 216). However, the regular queen bed mattress was excellent. Also opportunity for improvement would be the shower, very weak pressure and water didn't heat up very good. Also they could only give one key per room, we asked for two but they woudn't give a second key they said they were very low on keys. That made it a little difficult as we were walking back and forth from car show event. However, overall very nice i would give the hotel an 8 out of 10.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Emily

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The air was not working very well in our room; it was a lot wamer in the room than it was in the hallway. Dishwasher was running with dishes in it when we got in the room. Breakfast was ok.
Stayed 1 night in Mar 2025

10/10 Excellent

Celeste

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location inland excellent staff!
Stayed 2 nights in Mar 2025

10/10 Excellent

Vitaly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Melinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue is 2 of the 3 people at the front desk were not friendly at all. They didnt let you know anything the hotel offers. So when you book on Expedia you have no clue. Great location, pretty clean room for a pet friendly hotel! Was exactly what we needed for my daughter college preview. Best was rough. But what hotels aren't?
Stayed 4 nights in Mar 2025

10/10 Excellent

Brandy

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this place and will be back. We were traveling with an 8 month old and having a kitchenette, extra space, free pack n play crib, free breakfast, free managers reception evening drinks and food, free parking, easy access to everything close by, and more was just the best and way more than we expected for the low price. The staff were so great! While we didn't cook during our stay, my husband was so impressed with the stainless steel cookware in the kitchenette. Everything we could ask for! We'll definitely be back.
Stayed 1 night in Mar 2025

10/10 Excellent

Terri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Christopher

Stayed 1 night in Mar 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Marybeth

Business traveler, Traveled with family
Liked: Staff & service, amenities
We stayed at Staybridge to attend an event at the convention center. The hotel was nice enough. The rooms could use an update. Particularly the carpets and furniture in the living room of the suites. They felt very worn. The bathrooms could really use some extra cleaning and our shower was difficult to operate because the hardware was so old. The air conditioning worked great, although it had a very loud rythmic hum while it was running. Overall The space worked for us for what we needed.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alice

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very quiet. The breakfast buffet was better than most. The location was convenient for our needs.
Stayed 3 nights in Mar 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities
Goid
Stayed 1 night in Mar 2025