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Staybridge Suites Chattanooga Downtown - Convention Center by IHG

3.0 star property

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Photo gallery for Staybridge Suites Chattanooga Downtown - Convention Center by IHG

Indoor pool
Fridge, microwave, stovetop, dishwasher
Suite, Multiple Beds, Kitchen | Premium bedding, desk, blackout drapes, iron/ironing board
Reception
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Parking available
  • Pet friendly

Explore the area

Map
1300 Carter St, Chattanooga, TN, 37402
  • Chattanooga Convention Center
    ‪2 min walk‬
  • Chattanooga Choo Choo
    ‪13 min walk‬
  • Tennessee Aquarium
    ‪2 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 King Bed, Kitchen

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Kitchen

8.4 out of 10
Very good
(17 reviews)
  • 442 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

  • 442 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 2 Bedrooms, Kitchen

8.0 out of 10
Very good
(4 reviews)
  • 625 sq ft
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for Standard Suite, Kitchen

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Suite, Kitchen

8.6 out of 10
Excellent
(4 reviews)
  • 442 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite, Multiple Beds, Kitchen

Suite, Multiple Beds, Kitchen | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Kitchen

7.8 out of 10
Good
(51 reviews)
  • 412 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Premium bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

8.8 out of 10
Excellent
(43 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

8.4 out of 10
Very good
(5 reviews)
  • 442 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Staybridge Suites Chattanooga Downtown - Convention Center by IHG

3-star hotel in Downtown Chattanooga
An indoor pool, a 24-hour fitness center, and a hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include self parking, a business center, and conference space.
Staybridge Suites Chattanooga Downtown - Convention Center by IHG offers 124 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium digital channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Chattanooga hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Staybridge Suites Chattanooga Downtown - Convention Center by IHG provides a hot tub and a 24-hour fitness center. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. Event facilities measuring 240 square feet (22 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a picnic area, and a fireplace in the lobby. Onsite parking is available (surcharge), along with a car charging station.

Staybridge Suites Chattanooga Downtown - Convention Center by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 240 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Ice maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 75 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 18.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Chattanooga Downtown Convention Center
Staybridge Suites Convention Hotel Chattanooga Downtown Center
Staybridge Suites Chattanooga Downtown Convention Center Hotel
Staybridge Suites Chattanooga Downtown Convention Center

Staybridge Suites Chattanooga Downtown - Convention Center by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 450 out of 1002 reviews
Rating 8 - Good. 278 out of 1002 reviews
Rating 6 - Okay. 144 out of 1002 reviews
Rating 4 - Poor. 66 out of 1002 reviews
Rating 2 - Terrible. 66 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Antonella

Disliked: Cleanliness, staff & service, property conditions & facilities
The person was rude at the time we check in.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Stayed 1 night in Dec 2024

6/10 Okay

Alexandra

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Jason

Traveled with family
Liked: Cleanliness
Disliked: Amenities
No available pool or gym towels, no detergent for dishwasher, shower gel in room was empty. Only 1 wash clothe provided for room reserved for 5 people. Several little things added up that would have made the stay better. Probably won’t stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with a good experience! A will stay again in 11 days. 😊
Stayed 1 night in Dec 2024

4/10 Poor

Cody

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Jay

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel. Do not stay here.
Stayed 1 night in Dec 2024

2/10 Terrible

DARRELL

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alright the place just cleaner
Stayed 1 night in Dec 2024

4/10 Poor

Jessica

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property was not clean. We had a roach crawling on the wall, mold in the shower ceiling, and the carpet was ripped up in the living area.
Stayed 2 nights in Dec 2024

2/10 Terrible

Robert

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t stay here
Terrible place. Don’t bother staying here. Room was not very clean. We had no towels. Black hair in bathroom. The hotel floors were filthy. Probably not vacuumed in days. Each floor had piles of garbage outside the elevator doors by the garbage cans. Then they hit you with a surprise $18.00 parking fee
Stayed 1 night in Dec 2024

6/10 Okay

Bryan

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Angela

Traveled with family
Disliked: Staff & service
Location was great. Front desk people were rude. Room could have been cleaner ----flies of some sort flew out of the bathroom sink when the water was turned on. Furniture was worn out!
Stayed 1 night in Dec 2024

4/10 Poor

Jaron

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Carmen

Traveled with family and small children
Liked: Amenities
The desk staff is courteous. Room is nice. Pool area messy. Out of towels. Pictures of the breakfast bar look delicious. Looking forward to a good night's sleep and breakfast.
Stayed 1 night in Dec 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Ronda

Disliked: Staff & service
Convenient location & breakfast was with a good variety. However, there was no juice machine both mornings. Desk was understaffed. Long line to check in and when we went to leave, no one was at the desk for over 10 minutes. We finally just left. I wanted to inform them that one of our three suites had a nonstop dripping shower. Pool was closed the first evening. No towels were available at the pool the next evening. (We had seven grandkids wanting to swim both days.) Eventually a man brought out a small stack of towels that we shared with another family.
Stayed 2 nights in Dec 2024

6/10 Okay

Emmanuel

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

mike

Traveled with family and small children, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bugs in the room crawling around this morning when i woke up (3), pool closed, dirty stained tub, no hand soap in bathroom sink area. Staff kept answering phone and talking to phone customers while i waited in line 15 minutes to check in. I'm here... WAIT ON ME!!!
Stayed 1 night in Dec 2024

6/10 Okay

Alicia

Stayed 2 nights in Sep 2024

8/10 Good

Jamie

Traveled with partner
Liked: Staff & service, amenities
It was a good deal, I’d stay again.
Stayed 1 night in Dec 2024

4/10 Poor

Matthew

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
time for a renovation showing its age
Stayed 2 nights in Oct 2024

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Elma B.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had a handicap bath/shower. We would have preferred a regular tub/shower room.
Stayed 1 night in Dec 2024