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Quality Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board
Lobby
Front of property
Hallway
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • Pet friendly
  • Pool
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
153 James Asbury Dr Nw, Cleveland, TN, 37312
  • Cleveland Towne Center
    5 min walk
  • Cleveland State Community College
    15 min walk
  • Create & Celebrate Studio
    3 min drive
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    27 min drive

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Smoking

  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn

Cleveland hotel with free weekday breakfast
Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite.
Quality Inn offers 58 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
A computer station is located on site and wireless Internet access is complimentary. A business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and a picnic area. Onsite self parking is complimentary.

Quality Inn has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 9:00 AM.
Room service (during limited hours) is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1 per day
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
Alcohol is not served at this property

Property is also known as

Quality Cleveland
Quality Inn Cleveland
Quality Inn Hotel
Quality Inn Cleveland
Quality Inn Hotel Cleveland

Quality Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 165 out of 497 reviews" "
Rating 8 - Good. 187 out of 497 reviews" "
Rating 6 - Okay. 84 out of 497 reviews" "
Rating 4 - Poor. 29 out of 497 reviews" "
Rating 2 - Terrible. 32 out of 497 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Tony

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst experience ever!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Dasie

Liked: Staff & service, property conditions & facilities
The customer service was impeccable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Cleidiana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

8/10 Good

Scott

Traveled with family
Liked: Staff & service, room comfort
Worth the money for sure.
It’s an older hotel, but it’s a fine place to crash for a night. There is a lot of convenience very close by. Staff was good, room was above average and it’s in an area that poses no concern. The continental breakfast is meh, but I wasn’t expecting much. It was the cheap east hotel in the area and it was more than adequate for a night or two.
Stayed 1 night in Aug 2024

8/10 Good

Jennifer, Cleveland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is being updated but our room was clean . The only complaint was the slow drain in the tub and vanity sink. Overall it was good.
Stayed 1 night in Jul 2024

6/10 Okay

Phonemany

Traveled with partner, Traveled with pets, Traveled with family
Liked: Staff & service, amenities
Close to the highway and very noisy. Overall it is okay to stay just for passing through town for over night stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful
Stayed 1 night in Jul 2024

10/10 Excellent

Halia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I must say, was pleasantly surprised. Staff was excellent, check in and check out were smooth both. The room we stayed in was clean and renovated. The place is in the process of renovation, so it was a little dusty, but it didn't bother yoo much. I would recommend as nu e place to stay for a night or two.
Stayed 1 night in Jul 2024

8/10 Good

Cynthia

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Hotel is having some renovations. Our room was very clean. The beds were comfortable. Would definitely stay here again if back in tbe area
Stayed 1 night in Jul 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to get to.
Stayed 1 night in Jun 2024

2/10 Terrible

William

Traveled with family
Disliked: Amenities
We left it smelled terrible in the lobby
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jim

Stayed 1 night in Jun 2024

6/10 Okay

Patrick

Stayed 1 night in Jun 2024

8/10 Good

Melanie

Good
Stayed 1 night in Jun 2024

4/10 Poor

Mary

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel is old & dated. Room was clean. Fridge didn’t work. Mold in shower. A/C would not stay on long enough to even cool the room. Toliet wouldn’t flush until you did it 3 times. Staff was very friendly at check in/out. But I will not stay here again if I’m in the area.
Stayed 1 night in Jun 2024

8/10 Good

Kathy

Liked: Staff & service
Stayed 1 night in Jun 2024

8/10 Good

Hortence

Traveled with group
Stayed 2 nights in May 2024

10/10 Excellent

Andres

Liked: Staff & service
Good
Stayed 2 nights in May 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Ok for a night's stay
The breakfast items provided were good. The carpet in the room could use a cleaning. The fridge contained food items left by the previous guest which made me wonder what else was not cleaned.
Stayed 2 nights in May 2024

10/10 Excellent

Edwin

Stayed 1 night in May 2024

4/10 Poor

Michael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disabled and put on 2nd floor no elevator
Called and Asked for a 1st floor room due to me having a disability told me ok when I arrived to check in gave me a second floor room and no elevator. I explained that I needed a 1st floor room since there was no elevator and I can not climb stairs. I was told to deal with it
Stayed 2 nights in Apr 2024

10/10 Excellent

Barton

Stayed 1 night in Apr 2024