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Holiday Inn Hotel & Suites Chattanooga Downtown by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites Chattanooga Downtown by IHG

Exterior
Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • Pool

Explore the area

Map
434 Chestnut St, Chattanooga, TN, 37402
  • Creative Discovery Museum
    ‪2 min walk‬
  • AT&T Field
    ‪5 min walk‬
  • Tivoli Theatre
    ‪5 min walk‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Free toiletries, hair dryer, towels, soap

Standard Room, 1 King Bed with Sofa bed

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, City View

Free toiletries, hair dryer, towels, soap

Standard Room, 1 King Bed with Sofa bed, City View

  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobil, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Mobil, Tub)

  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, City View

  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 500 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible (Comm)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communications Accessible)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, City View

  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobil, Roll Shwr)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobil, Roll Shwr)

  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

DoubleTree by Hilton Hotel Chattanooga Downtown

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1003)
The price is $134
per night
$158 total
includes taxes & fees
Feb 20 - Feb 21
DoubleTree by Hilton Hotel Chattanooga Downtown

About this property

Holiday Inn Hotel & Suites Chattanooga Downtown by IHG

3-star hotel in Downtown Chattanooga
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn Hotel & Suites Chattanooga Downtown by IHG offers 139 accommodations with MP3 docking stations and safes. 40-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Chattanooga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Hotel & Suites Chattanooga Downtown by IHG features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Holiday Inn Hotel & Suites Chattanooga Downtown by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Rodizio Grill - This steakhouse specializes in Brazilian cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 25 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 16.38 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Rodizio Grill

Things to do

  • 24-hour gym
  • Golf
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Smooth flooring in room
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16.38 per person
  • Covered valet parking fee: USD 25 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Chattanooga Downtown
Holiday Inn Hotel Chattanooga Downtown
Holiday Inn Chattanooga Downtown
Hotel Holiday Inn Hotel & Suites Chattanooga Downtown
Holiday Inn Hotel & Suites Chattanooga Downtown Chattanooga
Holiday Inn Hotel Suites Chattanooga Downtown
Holiday Inn Hotel
Holiday Inn
Holiday Chattanooga Downtown
& Suites Chattanooga By Ihg
Holiday Inn Hotel Suites Chattanooga Downtown
Holiday Inn Hotel Suites Chattanooga Downtown an IHG Hotel
Holiday Inn Hotel & Suites Chattanooga Downtown by IHG Hotel

Holiday Inn Hotel & Suites Chattanooga Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 604 out of 1006 reviews
Rating 8 - Good. 205 out of 1006 reviews
Rating 6 - Okay. 100 out of 1006 reviews
Rating 4 - Poor. 61 out of 1006 reviews
Rating 2 - Terrible. 36 out of 1006 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay. I was in town for a conference so I didn’t get to experience much, but the staff here was extremely friendly and helpful. I was a little disappointed in the parking situation ($25 a night to valet at the hotel or $15-$20 in lots around the hotel) but I understand this isn’t the hotel’s fault and is common with the majority of hotels in the area as it is in downtown. The room was nice and clean.
Stayed 2 nights in Nov 2024

2/10 Terrible

Michael

Stayed 1 night in Jun 2024

6/10 Okay

James

Stayed 1 night in Oct 2024

10/10 Excellent

Nikki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Sep 2024

10/10 Excellent

George

Stayed 1 night in Oct 2024

8/10 Good

Astrid

Liked: Cleanliness, staff & service, room comfort
Chattanooga
We have had a good time
Stayed 6 nights in Oct 2024

8/10 Good

hector

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2024

6/10 Okay

Matthew

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Valet parking is used very loosely.
Stayed 2 nights in Oct 2024

4/10 Poor

Christin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a king bed and they changed our room to two queen beds so we had to sleep separately in order to be comfortable. They didn’t tell us about the change and when we showed up they said all of their king beds are taken. Why was I able to book this then? It was obviously given away to a more important guest. Will not stay here again, the staff just sat around the lobby on their phone. The only good customer service given was from the valet gentlemen.
Stayed 2 nights in Oct 2024

6/10 Okay

Jay

Disliked: Staff & service
Room was spacious
Stayed 1 night in Oct 2024

4/10 Poor

RENEE, KNOXVILLE

Liked: Cleanliness, property conditions & facilities
When i got here, the confirmed my reservation. But that added a $75 charge to my card, in case i had "incidentals". I would not have stayed here if i had known that. Really put a damper on things. I will be more careful next time
Stayed 1 night in Oct 2024

4/10 Poor

Mildred

Liked: Cleanliness, property conditions & facilities
I did not like the problems with checking in. My husband and I lost time waiting for our room when we had planned only one day to visit attractions nearby.
Stayed 1 night in Oct 2024

2/10 Terrible

Mitchel

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Not alerted about Forceded Valet. Room switch, we were supposed to have a large suite and received a small room. Then we were informed no other rooms available. Not choosing this hotel ever again.
Stayed 2 nights in Oct 2024

8/10 Good

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I did not like the parking and our carpet was dirty. My granddaughters feet were black from walking in the carpet barefoot. It was extremely noisy. The people next to us got into a scream, cussing fight at 1:30am waking up my 1 year old granddaughter. Some of the staff were great. One in particular staff member was loud and very unprofessional.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tiffani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, quiet, spacious
Stayed 1 night in Sep 2024

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was courteous and professional. Answered questions with a smile and great attitude. Close to everything in the area. Will stay here again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

James Robert, Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

George

Stayed 1 night in Aug 2024

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and service.
Stayed 1 night in Sep 2024

10/10 Excellent

Sydney

Stayed 1 night in Aug 2024

4/10 Poor

Shirley

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
was clean , parking was terrible, valet took over 45minutes, the breakfast we paid extra for was cold and tasted like it was cooked the day before , coffee was cold. the fruit on the bar was dried up and had no taste..I wish I had taken a photo but did not think about it.. we had to ask for hot coffee, it was awful!!!
Stayed 1 night in Sep 2024

6/10 Okay

Julie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We were very disappointed with the valet parking. We had to unload and reload all our luggage. What did we pay 25.00 a night for a service that was not provided
Stayed 1 night in Sep 2024