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Hilton Garden Inn Chattanooga Downtown

3.0 star property

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Photo gallery for Hilton Garden Inn Chattanooga Downtown

Exterior
Terrace/patio
Lobby
Indoor pool
Deluxe Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Pool
  • Parking available

Explore the area

Map
311 Chestnut St, Chattanooga, TN, 37402
  • Tennessee Aquarium
    ‪4 min walk‬
  • Chattanooga Convention Center
    ‪15 min walk‬
  • Chattanooga Choo Choo
    ‪3 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony | Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony

8.8 out of 10
Excellent
(5 reviews)
  • 298 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(18 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking

  • 299 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(11 reviews)
  • 297 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Drinks & Snacks)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Hilton Garden Inn Chattanooga Downtown

3-star hotel in Downtown Chattanooga
This smoke-free hotel features 2 restaurants, an indoor pool, and a 24-hour fitness center. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn Chattanooga Downtown offers 94 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 36-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Garden Inn Chattanooga Downtown features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 2522 square feet (227 square meters) include conference space. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. A complimentary area shuttle within .05 mi is available for guests. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hilton Garden Inn Chattanooga Downtown is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 9:00 AM and 11 AM.
Seasons Local Fare - This restaurant specializes in southern cuisine and serves dinner only.
Pavilion Lounge - Onsite lobby lounge. Open select days.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 0.05 mi
  • Uncovered self parking on site (USD 18 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 9:00 AM to 11:00 AM on weekends; USD 12.95 for adults and USD 6.95 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Pavilion Lounge
  • Seasons Local Fare

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,522 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 36-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 12.95 for adults and USD 6.95 for children
  • Uncovered self parking fee: USD 18.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Chattanooga Downtown
Hilton Garden Inn Hotel Chattanooga Downtown
Chattanooga Hilton Garden Inn
Hilton Chattanooga
Hilton Garden Inn Chattanooga Downtown Hotel Chattanooga
Hilton Garden Inn Chattanooga Downtown Hotel
Hilton Chattanooga Chattanooga
Hilton Garden Inn Chattanooga Downtown Hotel
Hilton Garden Inn Chattanooga Downtown Chattanooga
Hilton Garden Inn Chattanooga Downtown Hotel Chattanooga

Hilton Garden Inn Chattanooga Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 458 out of 919 reviews
Rating 8 - Good. 275 out of 919 reviews
Rating 6 - Okay. 104 out of 919 reviews
Rating 4 - Poor. 53 out of 919 reviews
Rating 2 - Terrible. 29 out of 919 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Shane

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Will not be returning
The bed was hard as a rock. I was there for three days in room. Service never came in and the pool had something floating on top of the water that was disgusting.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Stay
We only stayed for one night & it was wonderful. The only complaints is there could’ve been more towels. We only had 2. The pillows could be a little better, I always bring my own but my husband doesn’t. & we the floor we was on smelled a little like weed. Then it went Away & then we could smell it again around 4AM. Which is not the hotels fault. Other than that it was perfect. Perfect walking distance to everything & anything. Very clean. Breakfast was so good!
Stayed 1 night in Nov 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Miriam, WEST BABYLON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there for a few days to relax and recharge. The cleanliness was one of the first things I noticed when I arrived. I always appreciate an immaculate and welcoming hotel entrance. My check-in was fast and very friendly. My room was perfect for me, as I was alone. I would stay here again with no hesitation. My stay was great overall, and Chattanooga was precisely what I needed for the week.

10/10 Excellent

ANISHA

Na
Stayed 2 nights in Nov 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Chad

Liked: Staff & service, amenities, property conditions & facilities
Excellent hot breakfast
Stayed 2 nights in Oct 2024

8/10 Good

Miranda, Huntsville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property in a perfect location. You can easily walk to high point, the Aquarium, and cardboard hill. The downtown area seems to have gone down hill a little since the last time we visited approximately 6 years ago. The hotel staff at the property were all great. We were promptly greeted upon arrival by a super helpful and friendly front desk attendant. The breakfast was great and the server was friendly and attentive to everyone. We had a great stay. My only negative is that we booked this as a fall break trip with our kids. The picture of indoor pool was a big factor that made me book this hotel over other, more affordable properties. The “pool” appears MUCH larger than reality. I expected it to be a little smaller, but this pool was at capacity with 2 teens, 2 kids, and 3 adults. It was about the size of two hot tubs put together.
Stayed 2 nights in Oct 2024

10/10 Excellent

Whitney

Stayed 1 night in Oct 2024

10/10 Excellent

Hilda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cant say enough good things about the front desk staff. so friendly and helpful i had left an item behind and they quickly shipped it back to me
Stayed 3 nights in Sep 2024

8/10 Good

Geoff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here when we vist chattanooga. Location is convenient for all our activities.
Stayed 2 nights in Oct 2024

10/10 Excellent

Frankie

Stayed 1 night in Sep 2024

8/10 Good

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the river and aquarium
Stayed 2 nights in Sep 2024

6/10 Okay

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Rooms and lobby were fine, the entrance ways, and building were dirty and in need of updating.
Stayed 2 nights in Sep 2024

8/10 Good

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is limited and shared with other popular attractions in the area. One reason I choose to stay here was because of the advertised "business center". I had to do some work overnight while my family slept. Well, the "business center" was a countertop across from the check in desk with a computer and printer. I ended up finding a spot in the lobby to do my work.
Stayed 1 night in Sep 2024

8/10 Good

Heather

Traveled with partner
Liked: Cleanliness, staff & service
Staff was friendly. Check in process was efficient. Limited parking and surcharge for parking pass was required. This information was not disclosed until check in.
Stayed 1 night in Sep 2024

10/10 Excellent

Antoinette, Tucson

Stayed 1 night in Sep 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Caitlyn

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
When we arrived around 10 pm to check in we were placed in a room that had not been cleaned. Bed was unmade, trash was in the room, dirty laundry in the bathroom. We had a toddler and a baby with us so it was frustrating. The front desk was apologetic and immediately gave us a new room so it was fine. He did state that the housekeeper that worked on that floor was not great. Obviously I didn’t want another room on the 3rd floor then. This was just something I’ve never experienced before. Made it worse with two little kids after a long ride. Once placed in a clean room the stay was overall good!
Stayed 1 night in Sep 2024

10/10 Excellent

Kalin

Liked: Staff & service, property conditions & facilities
Great stay! Staff was very hospitable and very quiet rooms!
Stayed 2 nights in Sep 2024

10/10 Excellent

Adam

Stayed 2 nights in Aug 2024

10/10 Excellent

meredith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience and fantastic staff, especially Brenden! Every inch of the hotel was spotless. Loved how easy it was to walk to the aquarium and nearby restaurants. We'll definitely be back!
Stayed 2 nights in Aug 2024

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Randall

Traveled with partner
Liked: Property conditions & facilities
Our stay was wonderful. The property was clean the employees was friendly and very helpful. I would recommend to anyone.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024