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Douglas Inn And Suites

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Douglas Inn And Suites

Deluxe Single Room | Desk, laptop workspace, blackout drapes, iron/ironing board
Hallway
Family Suite | Desk, laptop workspace, blackout drapes, iron/ironing board
Front of property
Free daily on-the-go breakfast

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
2600 Westside Drive NW, Cleveland, TN, 37312
  • Tennova Healthcare
    11 min walk
  • Cleveland State Community College
    16 min walk
  • Create & Celebrate Studio
    2 min drive
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    26 min drive

Room options

View all photos for Deluxe Single Room

Deluxe Single Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Single Room

  • 245 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | Desk, laptop workspace, blackout drapes, iron/ironing board

Family Suite

  • 616 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Double Room

  • 308 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Quality Inn

Pool
Breakfast included
Pet friendly
Parking included
3.9 out of 5, Good, (506)
The price is $68
per night
$82 total
includes taxes & fees
Jan 8 - Jan 9
Quality Inn

About this property

Douglas Inn And Suites

Cleveland motel with free breakfast
This smoke-free motel features a fitness center, a business center, and dry cleaning. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Housekeeping is available on request.
Douglas Inn And Suites offers 40 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and hair dryers. Premium digital television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Cleveland motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the motel include a fitness center.

Guests under 13 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wireless Internet access is complimentary. This motel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This Mediterranean motel also offers a fitness center, a vending machine, and laundry facilities. Complimentary self parking is available on site.

Douglas Inn And Suites is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 13 years old are not allowed in the fitness facility

Property is also known as

Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland

Douglas Inn And Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 486 out of 1001 reviews" "
Rating 8 - Good. 305 out of 1001 reviews" "
Rating 6 - Okay. 100 out of 1001 reviews" "
Rating 4 - Poor. 62 out of 1001 reviews" "
Rating 2 - Terrible. 48 out of 1001 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and affordable
Clean room, in great condition, updated fixtures. Would highly recommend. Well worth The price.
Stayed 1 night in Sep 2024

6/10 Okay

William

Traveled with family
Liked: Staff & service, property conditions & facilities
Room was ok, did see a bug or two. One thing though is they charge $100 incidental fee (refundable) but won’t let you charge anything against it. They had bottled water at the front desk bust you had to pay CASH for it “unless” it was $10 or more, then you could use a credit card
Stayed 2 nights in Sep 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service
GOOD MINIMALIST
Stayed 1 night in Sep 2024

10/10 Excellent

Vicente

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel very clean and amazing stay definitely will be staying here again
Stayed 2 nights in Sep 2024

10/10 Excellent

Christina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was hesitant at first because of the low rates, but was pleasantly surprised. Very clean, quiet and close to everything we needed. Also, very pet friendly! We will definitely stay again next year!
Stayed 3 nights in Sep 2024

6/10 Okay

Jeremy

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Folks were very nice. We had 2 rooms booked. In one room there were roaches visible immediately and the refrigerator was not clean. The 2nd room had no issues. We booked it due to a very high rating and it is an ok place, but I think the rating was a bit high.
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, and comfy. Will stay here again.
Stayed 2 nights in Sep 2024

6/10 Okay

Emily

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stay was fine, just needed a place to sleep for a few hours. Breakfast was only egg, biscuit and gravy, waffle or cereal. Housekeeping walked in without knocking before we checked out.
Stayed 1 night in Sep 2024

10/10 Excellent

Mae

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Donna

Stayed 1 night in Aug 2024

10/10 Excellent

Erwin

Traveled with partner, Traveled with pets
Clean and nice room. Cable TV is working, breakfast is nice. Affordable rate. Pet friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great! Very comfortable and clean room for our quick stay in the area.
Stayed 1 night in Sep 2024

8/10 Good

AARON L

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This was a good stay. Breakfast was ok. The second floor seems like it was added later and so is more updated. The front desk says they service your room on the third day of your stay, however we never got service. We didn't ask either. The lobby feels a little older, but the staff was nice. Rooms were in good condition.
Stayed 6 nights in Sep 2024

10/10 Excellent

ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It was a great stay in a pinch. Bathroom was awesome
Stayed 1 night in Sep 2024

10/10 Excellent

Joshua

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean and friendly. Paula was a great help. We'll definitely be back
Stayed 1 night in Sep 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Insanely new and clean. Quiet, wonderful stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Qichun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Great service 👏 👍
Stayed 3 nights in Aug 2024

4/10 Poor

Marilyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stains on blanket and shower handle fell off when I turned on water. They took a deposit when I checked in so I had to make sure I wasn’t charged for these issues. I did like that they had wood floors and no smelly carpet.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & convenient stay. Everything was great, except breakfast was extremely minimal and not very appetizing.
Stayed 1 night in Aug 2024

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was very nice and informative at check-in. And that morning the man that was there was very respectful and wanted to make sure our stay was enjoyable.
Stayed 1 night in Aug 2024

4/10 Poor

Stephen

Disliked: Cleanliness, amenities, property conditions & facilities
Room had water bugs. But on the upside, they sprayed within 15 minutes of being told about the bugs. Downside- some survived.
Stayed 7 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Needed a more comfortable mattress
They have recently updated all rooms but the bed still needs updated. Aside from the bed everything was clean and nice
Stayed 1 night in Aug 2024

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay. Breakfast is really basic and the same thing everyday!
Stayed 3 nights in Aug 2024