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Douglas Inn And Suites

2.0 star property

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Photo gallery for Douglas Inn And Suites

Deluxe Single Room | Desk, laptop workspace, blackout drapes, iron/ironing board
Family Suite | Desk, laptop workspace, blackout drapes, iron/ironing board
Free daily continental breakfast
Front of property
Hallway

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Pet friendly
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
2600 Westside Drive NW, Cleveland, TN, 37312
  • Cleveland State Community College
    ‪16 min walk‬
  • Lee University
    ‪3 min drive‬
  • North Cleveland Church of God
    ‪5 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪26 min drive‬

Room options

View all photos for Deluxe Single Room

Deluxe Single Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Single Room

8.6 out of 10
Excellent
(45 reviews)
  • 245 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | Desk, laptop workspace, blackout drapes, iron/ironing board

Family Suite

  • 616 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Double Room

8.6 out of 10
Excellent
(46 reviews)
  • 308 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Douglas Inn And Suites

Cleveland motel with free breakfast
This smoke-free motel features a fitness center, a business center, and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Housekeeping is available on request.
Douglas Inn And Suites offers 40 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and hair dryers. Premium digital television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Cleveland motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the motel include a fitness center.

Guests under 13 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wireless Internet access is complimentary. This motel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This Mediterranean motel also offers a fitness center, a vending machine, and laundry facilities. Complimentary self parking is available on site.

Douglas Inn And Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 13 years old are not allowed in the fitness facility

Property is also known as

Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland

Douglas Inn And Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 487 out of 1002 reviews
Rating 8 - Good. 299 out of 1002 reviews
Rating 6 - Okay. 102 out of 1002 reviews
Rating 4 - Poor. 63 out of 1002 reviews
Rating 2 - Terrible. 51 out of 1002 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Dane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Robert H Fowler, Jersey City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For what we needed the hotel was great. we were in and out. They had a respectable breakfast. The staff was very nice and the location was very convenient for us. Will stay there again when we're back in the area.
Stayed 3 nights in Nov 2024

8/10 Good

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Chad

Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities
The property is a smaller hotel, so we didnt expect 5 star amenities. With that said, the property is dated. It desperately needs a facelift in the hallways and lobby. One of our rooms needed to be changed due to stains on the bed and bedding, and mold & mildew in the shower. The shower is luke warm at best so that was pretty difficult. We had to ask for an iron and blow dryer from the front desk as they were not in the room. The TV did not work at first so I had to figure out how to restart the satellite service. It was quiet mostly because there werent many guests. It was ok. Definitely nothing special. If you need a decent room for a night at a relatively inexpensive price, you can do worse, but you could definitely do better. I probably would not stay here again.
Stayed 2 nights in Nov 2024

6/10 Okay

Jody

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Debra

Traveled with partner
Liked: Property conditions & facilities
New renovated, clean and an easy stop off of I75 for an overnighter. Amenities match the price point. Comfortable bed and shower. Lady at evening reception, super friendly, quick and very helpful. We would definitely stay again.
Stayed 1 night in Nov 2024

2/10 Terrible

Jennifer

Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Fair rate.
Stayed 1 night in Nov 2024

8/10 Good

Pablo

Stayed 1 night in Nov 2024

4/10 Poor

Jake

Disliked: Cleanliness, property conditions & facilities, room comfort
Poor hotel
The room we stayed in smell terrible. Says non smoker but sure did smell like it was a smoker room. Bed sheets had hair all over it like it was never change. Pillow cases were yellow and did not look clean. Luckily we had our own pillows from our road trip. Would have brought it to service attention but it was almost midnight when we checked in. Suprise this hotel has positive reviews. Either it’s fake reviews or we just got a bad room.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
why did you direct this rto my husband when I made
I had reserved a King bed room, but the hotel did not provide.
Stayed 1 night in Nov 2024

6/10 Okay

Corrina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Elizabeth A

Disliked: Property conditions & facilities, room comfort
Not a keeper - disappointing
We were disappointed with the "suites". The most disconcerting was the security/ room safety. The door to the room did not fit well and there was light showing through from the hall on 3 sides - questioned the safety in a fire - no seal of the room from the hall. Overall it was a tired hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Wayne, Allenford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to crash at the end of day one and excellent value
Stayed 1 night in Oct 2024

8/10 Good

Marita

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff excellent, very considerate. Room was corner room, clean, but the door stuck so badly, making it hard to open and then close again to lock it. Guy next door was on the phone until after midnight, and we could hear every word he was saying, even though he was in the next room.
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Liked: Cleanliness, amenities
Àll was good
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Stayed 1 night in Oct 2024

6/10 Okay

albert, las vegas

Liked: Amenities
Disliked: Cleanliness
Roaches, spiders. Place needs pest control otherwise it would have been ok. Told desk when checking out.
Stayed 1 night in Oct 2024

10/10 Excellent

Chelsey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean value
Exceeded expeditions for the price. Wonderful customer service day and night. Decent breakfast and clean updated room!
Stayed 1 night in Oct 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Staff was friendly and efficient. The room was clean and comfortable. There was plenty of places to eat close by. Nice place for the affordable price. I would definitely recommend it to others and stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Donna

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Tepid hot water in the shower and none at the sink. Told we didn’t turn knob far enough. There was no way we could have turned it any further. Hair in the sink and it wasn’t mine. Breakfast choices okay. Won’t stay here again.
Stayed 1 night in Oct 2024