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Douglas Inn And Suites

2.0 star property

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Photo gallery for Douglas Inn And Suites

Deluxe Single Room | Desk, laptop workspace, blackout drapes, iron/ironing board
Family Suite | Desk, laptop workspace, blackout drapes, iron/ironing board
Free daily continental breakfast
Hallway
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
2600 Westside Drive NW, Cleveland, TN, 37312
  • Cleveland State Community College
    ‪16 min walk‬
  • Lee University
    ‪3 min drive‬
  • North Cleveland Church of God
    ‪5 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪26 min drive‬

Room options

View all photos for Deluxe Single Room

Deluxe Single Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Single Room

  • 245 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | Desk, laptop workspace, blackout drapes, iron/ironing board

Family Suite

  • 616 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Double Room

  • 308 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Douglas Inn And Suites

Cleveland motel with free breakfast
This smoke-free motel features a fitness center, a business center, and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Housekeeping is available on request.
Douglas Inn And Suites offers 40 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and hair dryers. Premium digital television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Cleveland motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the motel include a fitness center.

Guests under 13 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wireless Internet access is complimentary. This motel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This Mediterranean motel also offers a fitness center, a vending machine, and laundry facilities. Complimentary self parking is available on site.

Douglas Inn And Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 13 years old are not allowed in the fitness facility

Property is also known as

Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland

Douglas Inn And Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 493 out of 1006 reviews
Rating 8 - Good. 296 out of 1006 reviews
Rating 6 - Okay. 103 out of 1006 reviews
Rating 4 - Poor. 63 out of 1006 reviews
Rating 2 - Terrible. 51 out of 1006 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Johnny

Stayed 3 nights in Jan 2025

10/10 Excellent

Kevin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay!
Stayed 1 night in Jan 2025

6/10 Okay

Melinda

Liked: Cleanliness, room comfort
Disliked: Staff & service
I had no hot water tot take a shower. It was brought to the clerk’s attention. He said he would check on it. I checked back a little bit later and he said to keep checking. Very disappointed.
Stayed 1 night in Jan 2025

8/10 Good

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Great stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Clean rooms and extremely nice staff! Will definitely stay again
Stayed 3 nights in Dec 2024

8/10 Good

Beverly

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

ramona, rochester hills

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean, updated property, close to I-75 at a very reasonable price. Highly recommended.
Stayed 1 night in Jan 2025

10/10 Excellent

Jose F

Stayed 1 night in Dec 2024

4/10 Poor

Laurie

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
We stayed there the week before and the room we had was great so we booked this hotel again on our way back from our trip. We had a different room than the last time. This room was not cleaned very well. The walls had stuff splashed on them. The shower had hair in it and the shower drain was not draining. The sheets on the one bed had a stain on it.
Stayed 1 night in Jan 2025

10/10 Excellent

Tina

Stayed 3 nights in Dec 2024

10/10 Excellent

Ginny

Stayed 1 night in Dec 2024

6/10 Okay

Isabel

Stayed 2 nights in Dec 2024

8/10 Good

Joanne

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean with updated furniture. The beds were comfortable. The one bed in room 108 was very squeaky. The water did not get hot in the shower. There was a bug in the shower when we arrived and we killed it. This can occur in warmer climates. The breakfast was ok. No fruit or yogurt. Reasonable for the price.
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2024

10/10 Excellent

David

Stayed 2 nights in Dec 2024

8/10 Good

Douglas

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
We stayed with our puppy and the room was perfect. The room was clean and the staff was very nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Pete

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Chris

Stayed 1 night in Dec 2024

2/10 Terrible

Matthew

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nasty
Nasty smell. No gym. Locks didn’t work. Door was stuck. Breakfast was non existent. If the room was $40 it would be worth it.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
competitively priced room
Very nice clean room. just a quick overnight. competitively priced
Stayed 1 night in Dec 2024

8/10 Good

Hongyin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place for travelers passing through I-75. Both Staff and place are great.
Stayed 1 night in Dec 2024

6/10 Okay

Balasubramani

Liked: Staff & service
Average place for a quick night break!
Stayed 1 night in Dec 2024

10/10 Excellent

Hannah

Stayed 1 night in Dec 2024

4/10 Poor

Lance

Stayed 1 night in Nov 2024