6/10 Okay
STEVEN, LIVE OAK
Traveled with partner
Nov 3, 2024
Maid Service Staff were very loud! Talking loud non-stop and had radio or cellphone On speaker very loud early in the mornings. Knocking on every single door and announcing maid Services very loud. They were Very loud in the adjoining room next door as they were cleaning. The breakfasts were terrible in quantity and quality. They ran out of multiple food selections everyday and they could not keep the coffee containers filled. The food trays for the eggs had an inch of water on the bottom; the eggs were sitting in the water and you had to Drain the water from the eggs. The biscuits were like cardboard. Limited number and selection on pastries. Very unorganized and lack of planning for the next day. Kept running out of milk too. Room door card had to be reprogrammed several times. The Suite Room was poorly designed; bedroom area had the AC unit and was comfortable, but the main Sitting area was hot. The bed was not comfortable and the chair in the sitting area needed to be thrown into the garbage.
STEVEN
Stayed 5 nights in Oct 2024