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Comfort Inn & Suites Chattanooga West - Lookout Mountain

2.5 star property

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Photo gallery for Comfort Inn & Suites Chattanooga West - Lookout Mountain

Suite, Multiple Beds, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board
Lobby
Lobby
Free daily buffet breakfast
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Laundry
  • Parking included
$106
includes taxes & fees
Sep 22 - Sep 23

Explore the area

View in a map
3117 Parker Ln, Chattanooga, TN, 37419
  • Ruby Falls
    ‪2 min drive‬
  • Lookout Mountain Incline Railway
    ‪4 min drive‬
  • Chattanooga Convention Center
    ‪5 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(63 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking

8.2 out of 10
Very good
(24 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Queen Queen Non Smoking Pet Friendly

Queen Queen Non Smoking Pet Friendly | Desk, blackout drapes, soundproofing, iron/ironing board

Queen Queen Non Smoking Pet Friendly

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(27 reviews)
  • 275 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Inn & Suites Chattanooga West - Lookout Mountain

Hotel in Lookout Valley
An indoor pool, a 24-hour fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk. Housekeeping is available once per stay.
Comfort Inn & Suites Chattanooga West - Lookout Mountain offers 60 accommodations with coffee/tea makers and hair dryers. 49-inch LED televisions come with satellite channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Chattanooga hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Comfort Inn & Suites Chattanooga West - Lookout Mountain features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Complimentary self parking is available on site.

Comfort Inn & Suites Chattanooga West - Lookout Mountain is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LED TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
3 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Lookout Mountain
Comfort Inn Lookout Mountain
Comfort Inn Lookout Mountain Hotel
Comfort Inn Suites Lookout Mountain
Comfort Inn & Suites Chattanooga West - Lookout Mountain Hotel

Comfort Inn & Suites Chattanooga West - Lookout Mountain Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 409 out of 1001 reviews
Rating 8 - Good. 316 out of 1001 reviews
Rating 6 - Okay. 154 out of 1001 reviews
Rating 4 - Poor. 68 out of 1001 reviews
Rating 2 - Terrible. 54 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Brenda

Liked: Staff & service, property conditions & facilities, room comfort
The room was nice. Only complaint was our floor was noisy most of the night. I think a ball team was staying there and it was a little noisy.
Stayed 1 night in Jun 2025

2/10 Terrible

Brian

Disliked: Staff & service
If i told you all examples of the laziness and lack of 'caring" with this place, you would never believe it Shower Curtain bar was broke off wall on one side of wall causing curtain to bunch in middle and NEVER stay closed, not to mention dagerous if it fell or slipped on drenched floor. Called down to ownership at front desk and was told "Well, what do you want me to do? It wont fall on anyone" Bedsheets were DISGUSTING when pulled back covers for night with blood stains and dried (boogers) (werent clean at all) CALLED FRONT DESK AND WAS TOLD THEY DIDNT HAVE ANYONE TO.BRING UP CLEAN ONES. WHEN I THREATENED TO LEAVE SHE BROUGHT ME CLEAN SET BUT HAD TO CHANGE MYSELF BECAUSE "MY SHOULDER HURTS TODAY" AND LEFT. NO SOAPS IN BATHROOM HAD TO GET FROM WALMART DOWN ROAD, DIDNT LEAVE CLEAN TOWELS ANY OF 4 DAYS EVEN AFTER ASKING Day 3--asked for garbage bag ( for dirty clothes) was told would have to wait until tommorrow when housekeeper arrived to get because SHE WAS EXPECTING CALL FROM SISTER AND COULDNT LEAVE FRONT DESK! I KEPT THINKING IT WAS EITHER THE "TWILIGHT ZONE" OR A HIDDEN CAMERA SHOW. PATHETIC PLACE, PATHETIC OWNERSHIP, STAFF, COMPLETE WAIST OF MONEY AND DUMP
Stayed 3 nights in Jun 2025

10/10 Excellent

KEITH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check and friendly staff
Stayed 1 night in Jun 2025

4/10 Poor

Kristin

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Check in was quick, friendly staff. But our room had several broken items - worst being the top door lock. Would not return.
Stayed 1 night in Jun 2025

2/10 Terrible

Betelhem, Christiana

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Was not in a nice area and considered my service animal as a pet. The hotel smelled like urine and the seats were not clean. Everything looked unsanitary.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

makia

Traveled with partner
Disliked: Amenities
The room was okay .. no real complaints , breakfast was not good at all . Very small selection for the amount of people who were there for memorial day weekend. Probably the worst breakfast I've ever experienced. & The front desk attendant that checked us in wasn't friendly but overall, it was convenient for the activities we traveled there for.
Stayed 2 nights in May 2025

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

nakeena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Russell

Liked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

wasula

Stayed 1 night in May 2025

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok for the night.

Check in was at 3pm, got there at 4:15pm, got assigned a room only to find out that it was still being cleaned. Room was clean and comfortable, but did have a spider on the bed. There is a motel next door that looks a little shady. Very little parking at this hotel.
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Stayed 1 night in Jan 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel! Front desk staff was quite nice and the room was clean and quiet. The bed was wonderful and so were the pillows. Best was the water pressure in the shower! The towels were new and thick and soft. Such a great hotel
Stayed 1 night in May 2025

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kim

Stayed 1 night in Apr 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Lynn

Traveled with partner
Perfect for a quick rest and back to the road. Breakfast was good
Stayed 1 night in Apr 2025

6/10 Okay

Keith, Dochester

Traveled with family
Disliked: Property conditions & facilities
6 cars in parking lot with bout 8 people smoking dope for 3 hours Homeless people loitering around the property and at gas station adjacent to the hotel. My wife did not feel safe going to the car by herself Will not stay there again
Stayed 1 night in Apr 2025

6/10 Okay

Ellen

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The locked side door was propped open in the evenings. The pool was chilly and paint is peeling all over the pool deck which gets on your skin. The pull-out couch was stained and had a thin mattress- could only work for a smaller kid. The staff was friendly and attentive, but the facilities had room for improvement.
Stayed 3 nights in Apr 2025

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025