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Comfort Inn & Suites Chattanooga West - Lookout Mountain

2.5 star property

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Photo gallery for Comfort Inn & Suites Chattanooga West - Lookout Mountain

Lobby
Suite, Multiple Beds, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board
Exterior
Lobby
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Laundry
  • Parking included

Explore the area

Map
3117 Parker Ln, Chattanooga, TN, 37419
  • Ruby Falls
    ‪4 min drive‬
  • Lookout Mountain Incline Railway
    ‪5 min drive‬
  • Tennessee Aquarium
    ‪7 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪26 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Queen Queen Non Smoking Pet Friendly

Desk, blackout drapes, soundproofing, iron/ironing board

Queen Queen Non Smoking Pet Friendly

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 275 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Inn & Suites Chattanooga West - Lookout Mountain

Hotel in Lookout Valley
An indoor pool, a 24-hour fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk. Housekeeping is available once per stay.
Comfort Inn & Suites Chattanooga West - Lookout Mountain offers 60 accommodations with coffee/tea makers and hair dryers. 49-inch LED televisions come with satellite channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Chattanooga hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Comfort Inn & Suites Chattanooga West - Lookout Mountain features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Complimentary self parking is available on site.

Comfort Inn & Suites Chattanooga West - Lookout Mountain is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LED TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
3 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Lookout Mountain
Comfort Inn Lookout Mountain
Comfort Inn Lookout Mountain Hotel
Comfort Inn Suites Lookout Mountain
Comfort Inn & Suites Chattanooga West - Lookout Mountain Hotel

Comfort Inn & Suites Chattanooga West - Lookout Mountain Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 399 out of 1002 reviews
Rating 8 - Good. 328 out of 1002 reviews
Rating 6 - Okay. 151 out of 1002 reviews
Rating 4 - Poor. 71 out of 1002 reviews
Rating 2 - Terrible. 53 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Scott

Stayed 2 nights in Jan 2025

8/10 Good

robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Jan 2025

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Angeline

Stayed 1 night in Dec 2024

6/10 Okay

peter, pearland

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was descent. Breakfast wasn’t that good.
Stayed 5 nights in Jan 2025

8/10 Good

Gilberto

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parking is terrible

The room was fine, but parking was horrible. We were among the last to arrive for the night. Only three parking spots were open, aside from the EV charging spots, and those three regular parking spots were very tight due to large vehicles parked over the line. We probably should have parked in the EV charging spots, as there wasn't a sign forbidding it, and it was late already, so no one was likely to use it. Instead we squeezed into a spot. We wasted 15-20 minutes trying to find a spot and then trying to get into it. The area seemed kind of sketchy too.
Stayed 1 night in Jan 2025

8/10 Good

scott

Traveled with family
Liked: Staff & service

Quick trip

The room was ok but had a smell probably because they allow pets.
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple but perfect

Clean, comfortable place to rest while traveling! Great breakfast before getting back on the road.
Stayed 1 night in Dec 2024

8/10 Good

Tara

Stayed 1 night in Jan 2025

6/10 Okay

Xiaoxuan

Liked: Staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Stayed over nite on 2nd floor,room was very clean and comfortable, a little noise from the 3rd floor room but not to bad,overall everything was nice, I would stay there again, oh if you have a pet there is a $35.00 fee
Stayed 1 night in Dec 2024

6/10 Okay

Kayla

Stayed 1 night in Dec 2024

6/10 Okay

Krystal

Traveled with family and small children
Sink plug in bathroom was stuck, and we had to use hands to pull it out; was gross. Also, drain on bathroom floor was not properly leveled, causing trips and stubbed toes.
Stayed 1 night in Dec 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Check in was a breeze. Very clean hotel and grounds.
Stayed 1 night in Dec 2024

8/10 Good

christina

Traveled with family
Liked: Cleanliness, property conditions & facilities
The heated pool was cold, and clpsed at 6pm,a lot of noise at night from people in the parking garage.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Stayed 1 night in Dec 2024

10/10 Excellent

Beverly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!!

The staff were amazing. Everyone went out of there way to make sure my stay was pleasant. The food was good and the beds were so comfortable and the pillows!! It was 15 minutes from rockcity and 7 minutes from rubyfalls. The pool was clean and they had towels by the pool for you. And around the clock coffee. Oh and my grandson forgot his toothbrush well they had that to. A great place to stay. I would stay again.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Staff & service

Just ok.

Check in was terrible; the room I reserved was “given away” to another patron; no apologies was just told it was ok the front desk attendant would give me a different room other than what I reserved and what was cheaper than what I reserved. Very frustrated. The room was ok. It was cleanish and was adequate. Breakfast was a hot service and had a decent selection. I can’t say I would stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Esther

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family enjoyed our stay. The breakfast is delicious and the rooms are clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and nice people!
Stayed 1 night in Dec 2024

10/10 Excellent

Traudy

Traveled with family
Liked: Property conditions & facilities
The gas station entrance to the property has potholes
Stayed 1 night in Dec 2024

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
We liked how it was close to the attractions
Stayed 4 nights in Nov 2024

2/10 Terrible

Jennifer

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Unfortunately I experienced bed bugs. Staff was nice and they moved me to another room.
Stayed 1 night in Dec 2024

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Staff was friendly and helpful. Room was clean and in good shape. Would stay here again.
Stayed 1 night in Dec 2024