See all properties

Comfort Inn & Suites Hamilton Place

2.5 star property

Choose dates to view prices

Photo gallery for Comfort Inn & Suites Hamilton Place

Free daily full breakfast
Suite, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board
Seasonal outdoor pool
Premium bedding, desk, blackout drapes, iron/ironing board
Suite, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
2341 Shallowford Village Dr, Chattanooga, TN, 37421
  • Hamilton Place Mall
    ‪15 min walk‬
  • Amazon.com Fulfillment Center
    ‪5 min drive‬
  • Tennessee Valley Railroad Museum
    ‪7 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Similar properties

Front of property

Wingate Inn Chattanooga

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very Good, (1005)
$97 nightly
The price was $114
The price is $97 total
includes taxes & fees
Wingate Inn Chattanooga

About this property

Comfort Inn & Suites Hamilton Place

Hotel in Hamilton Place
A seasonal outdoor pool, a business center, and dry cleaning are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and free newspapers are onsite.
Comfort Inn & Suites Hamilton Place offers 76 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
A computer station is located on site and wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a seasonal outdoor pool, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited complimentary onsite parking is available on a first-come, first-served basis.
A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Comfort Hamilton Place Mall
Comfort Inn Hamilton Place Mall
Comfort Inn Chattanooga
Comfort Chattanooga

Comfort Inn & Suites Hamilton Place Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 208 out of 760 reviews
Rating 8 - Good. 265 out of 760 reviews
Rating 6 - Okay. 140 out of 760 reviews
Rating 4 - Poor. 81 out of 760 reviews
Rating 2 - Terrible. 66 out of 760 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Karen

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I wouldn't call this property pet "friendly". They allowed us to have our small dog but they weren't friendly about it and made me pay the $25 pet fee in cash. Only place I've ever had to do that. Don't allow pets if you're going to make it difficlt.
Stayed 1 night in Feb 2025

8/10 Good

Catherine

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I don’t normally complain or write reviews. I think most reviews are people who hated it or loved it. I didn’t hate it, but I think I was given the worst room in the hotel. It was right next to the front entrance on one wall and had the ice maker and vending machines on the other. It shouldn’t be a room. It should be storage. Also- the bathroom floor and walls were disgusting. Luckily, I was too tired to care much about the noise or the dirt.
Stayed 1 night in Feb 2025

10/10 Excellent

Lynn

Stayed 1 night in Feb 2025

2/10 Terrible

Jillian

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely nasty place. Do not book here. Black mold on the walls. I have multiple videos and pictures of this nasty hotel. I had my 3 year old daughter with us and it was a horrible experience. Came from Florida and stayed here not knowing how gross it was. Paid 300$ something dollars for this place for 3 nights and we came in late at night the back door was wide open and doesn’t work with a key card so we were able to just walk in and put the keycard in and came in and went to sleep after driving 12 hours from Florida. The WiFi didn’t work the entire time we were there and also the pool in the back was green and moldy with trash all in it nasty place. Mold all over the walls and bugs and crumble all under the mattresses. Woke up and left to come spend the day in Tennessee and had an amazing day and came back and felt lightheaded and dizzy so I started to check the room and found black mold on the baseboards of the doors and sporadically throughout the room. We talked to the lady and she said that she can’t do anything about it. Horrible experience and I’ll speak to anybody I need to about it and I would love for people to know before they go and stay here.
Stayed 3 nights in Feb 2025

2/10 Terrible

Thomas

Traveled with group
Disliked: Staff & service, amenities
The property itself is nice which is more than I can say for the rude and disrespectful staff member we had the pleasure to deal with When we first got to the front desk to check in let lady looked like she was in a bad mood I told her I was there to check-in and gave her my name she ask where I was from cause they don't let locals rent rooms there and she ask for my ID to make sure I was not from there I yes she thought I was lying so when she found out I wasn't lying she checked me in I got ready to leave and ask for my ID back and she headed to me but rolled her eyes so I put my stuff in the room and then went to Sonic to get something to eat when I came back me and a couple friends of mine that was with me we're walking down the hall and we went in our room 2 minutes later I got to knock on the door I opened the door the lady told me we had to leave because she caught one of the smoking in the hallway I said we don't even smoke she said well I looked on the camera and when are you in Black was smoking in the hallway and I proceeded to let her know that we don't smoke and she told me that we had 5 minutes to get off the property or she was calling the police and after a few minutes I asked what do I get my money back she told me no we don't do refund so now I'm out $105 sleep in my car last night I would not recommend that place at all
Stayed 1 night in Feb 2025

2/10 Terrible

Miracle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Mickey

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Room was extremely outdated and in need of an upgrade Trim falling off furniture, evidence of mold in bathroom. Breakfast advertised to begin at 6:30. At 6:50, no coffee, cold sausage and eggs in hot plate. Rudest server ever. Cannit recommend.
Stayed 1 night in Feb 2025

2/10 Terrible

Dianna

Stayed 1 night in Feb 2025

2/10 Terrible

Kiara

PLEASE DONT WASTE YOUR MONEY OR TIME PLEASE !!!!!!

THIS WAS THE WORST HOTEL EXPERIENCE IN MY LIFE , molded shower heads , broken toilets , VERY VERY RUDE FRONT DESK RECEPTIONIST , they tried to charge me twice for a room that I prepaid for and tried to charge me for fees that no one told me about even though I asked about fees prior to my booking , very UNPROFESSIONAL
Stayed 2 nights in Jan 2025

8/10 Good

Joyce

Stayed 6 nights in Jan 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking
Stayed 3 nights in Jan 2025

2/10 Terrible

Uneeda

Stayed 1 night in Jan 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean, comfy room
Stayed 1 night in Jan 2025

6/10 Okay

Jim

Breakfast offered several options. Room was ok, although not very sound proofed.
Stayed 1 night in Dec 2024

6/10 Okay

Bonita

Not the worst

Breakfast not really good. Noisy hotel. Not the worst, but just okay.
Stayed 3 nights in Dec 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Betty

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was great. We were there for our grandson's football tournament and it was easy to get around to the different fields. Plus the advantage of being so close to Hamilton Place for shopping during down time was great. The room was clean and the bed was very comfortable. It was nice to have the extra sitting area also.
Stayed 2 nights in Nov 2024

8/10 Good

Sara

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Very little grass for dog
Stayed 1 night in Nov 2024

4/10 Poor

Melinda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Branden

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately I booked this stay thinking it was twice the cost of other hotels near by & itd be nice.. I was mistaken. The room is filled with mold, the curtains, ceiling, & all around the bathroom. You can see the cover ups of it being left untreated.. the staff was only nice after I niced them to death basically. Upon arrival the manager was snacking in the customer lounge and the new staff member left me waiting for almost 5min. After me standing there awkward for a couple minutes the manager chimed in, “there’s a bell there you can ring”. I wouldn’t stay here again. I would also recommend booking elsewhere if you’re in the area and planning a stay. The Expedia posting was NOT what this hotel looks like in person. It’s outdated and obviously maintained by a slumlord type owner. No real customer service & no nice stay. I just needed to sleep after a long drive & working all morning. It is what it is I guess…
Stayed 1 night in Nov 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, room comfort

I would recommend

The hotel is very clean, safe and conveniently located right off the highway. The front desk staff was very friendly and helpful at check in and breakfast the next morning was perfect. I was looking forward to nice hot shower after a long day on the road but the water only ever got luke warm but was hot the next morning and the tv kept loosing its signal so that was annoying but overall I would recommend this hotel.
Stayed 1 night in Nov 2024

6/10 Okay

Judd

Stayed 1 night in Oct 2024

8/10 Good

JACK

Stayed 1 night in Oct 2024