Comfort Inn Downtown

2.5 star property

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Photo gallery for Comfort Inn Downtown

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Seasonal outdoor pool
Lobby sitting area
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Gym
  • Pool
  • Housekeeping
  • Breakfast included
  • Pet friendly

Explore the area

Map
2420 Williams St, Chattanooga, TN, 37408
  • Chattanooga Choo Choo
    ‪16 min walk‬
  • Finley Stadium
    ‪18 min walk‬
  • Chattanooga Market
    ‪18 min walk‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪16 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking

7.4 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Living Room)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(69 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Comfort Inn Downtown

Hotel in Downtown Chattanooga
A fitness center, a spa tub, and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite. Housekeeping is available on request.
Comfort Inn Downtown offers 91 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Chattanooga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Comfort Inn Downtown provides a spa tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Comfort Inn Downtown is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Art supplies
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
3 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to August
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Downtown Lookout Mountain
Comfort Inn Lookout Mountain
Comfort Inn Lookout Mountain Hotel
Comfort Inn Lookout Mountain Hotel Downtown
Comfort Inn Downtown Hotel Chattanooga
Comfort Inn Downtown Chattanooga
Comfort Inn Downtown Hotel
Comfort Inn Downtown Chattanooga
Comfort Inn Downtown Hotel Chattanooga

Comfort Inn Downtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 381 out of 1003 reviews
Rating 8 - Good. 344 out of 1003 reviews
Rating 6 - Okay. 145 out of 1003 reviews
Rating 4 - Poor. 69 out of 1003 reviews
Rating 2 - Terrible. 64 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ernesto, Wyandotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location.
Stayed 2 nights in Nov 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was clean, good breakfast, convenient to area attractions, friendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a weekend getaway. The price was right, the staff was friendly, and the location was convenient to everything we wanted to do in Chattanooga. We’d definitely stay again!
Stayed 2 nights in Nov 2024

6/10 Okay

Sezgin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

??

Stayed 1 night in Oct 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service
The hotel was clean but needs some maintenance.
Stayed 1 night in Nov 2024

2/10 Terrible

Danielle

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Check in staff was amazing! They were able to accommodate my early check in and was very helpful. I will definitely be back!
Stayed 1 night in Nov 2024

6/10 Okay

Scott

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was very easy. The room was comfortable the bed was nice, has plenty of hot water the TV was good as was the cable service. My wife states that the breakfast was more than adequate. It's located towards the outskirts of what would be considered downtown but in a good location.
Stayed 4 nights in Oct 2024

8/10 Good

Bruce

Stayed 1 night in Oct 2024

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Byron

Traveled with partner
Liked: Cleanliness, staff & service
Stayed here for 2 nights.. Place is dated but it was fine for what we needed. Only major complaint was breakfast was TERRIBLE! Burnt and dry both days.. Grab and go was decent.. Treadmill did not work and water pressure was bad..
Stayed 2 nights in Oct 2024

8/10 Good

nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Airisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is old and have a strong smell which did not allow me to sleep comfortably.
Stayed 1 night in Oct 2024

8/10 Good

Alpha

Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown.
Stayed 1 night in Oct 2024

8/10 Good

Renée

Clean property
Stayed 3 nights in Oct 2024

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
The only Thing that needs Improvement are the coffe pots. I leaked and didn’t have water in it, unless some was trapped down in the pot from the guests before Me, that’s My Only Complaint.
Stayed 3 nights in Oct 2024

10/10 Excellent

Judith

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, would stay there again if ever in that area. Nice staff, good breakfast.
Stayed 2 nights in Oct 2024

4/10 Poor

Holly

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
10/19/2024 Booked ahead of time and called and confirmed reservation with ease the day of check in. We arrived at the hotel a few hours later, and the lady at the front desk said she saw no reservation for us. She let me stay on the phone with Expedia for 15 minutes on hold before she finally said, "well I guess I can call my manager". She stays on the phone with the manager around 5 minutes before admitting she gave our room to another guest. She did not seem to be fit for her job. I understand accidents happen, but the way it was handled was awful.
Stayed 1 night in Oct 2024

2/10 Terrible

Nancy

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The stay was amazing and rooms where very clean and the staff was very friendly
Stayed 2 nights in Oct 2024

6/10 Okay

Karin, Cairo

Traveled with partner
Gave me a key to someone’s occupied room. Swapped, room smelled very strong of dirty bleach. Very noisy, could hear people all night. Could also smell cigarettes which aren’t supposed to be.
Stayed 1 night in Oct 2024

10/10 Excellent

Alexander

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024