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Best Western Heritage Inn

2.5 star property

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Photo gallery for Best Western Heritage Inn

Reception
Premium bedding, pillowtop beds, in-room safe, desk
Seasonal outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas
Exterior
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Pool
  • Housekeeping
  • Pet friendly

Explore the area

Map
7641 Lee Highway, Chattanooga, TN, 37421
  • Silverdale Confederate Cemetery
    ‪3 min walk‬
  • Amazon.com Fulfillment Center
    ‪4 min drive‬
  • Hamilton Place Mall
    ‪4 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 358 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 358 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 359 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 358 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 357 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Pet Friendly)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub (Pet Friendly)

  • 358 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 360 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 3 Double Beds

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About this property

Best Western Heritage Inn

Hotel in Tyner
This smoke-free hotel features a restaurant, a coffee shop/cafe, and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Best Western Heritage Inn offers 100 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. This business-friendly hotel also offers a seasonal outdoor pool, a library, and a terrace. Complimentary self parking is available on site.

Best Western Heritage Inn is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 4:00 AM and 1:00 PM.
City Cafe - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Daily cooked-to-order breakfast available 4:00 AM to 1:00 PM for a fee
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • City Cafe

Things to do

  • Archery
  • Billiards/pool table
  • Library
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May 01 to September 30
Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Heritage Chattanooga
Chattanooga Best Western
Best Western Heritage Inn Chattanooga
Best Western Chattanooga
Best Western Heritage Hotel Chattanooga
Best Heritage Chattanooga
Best Western Heritage Inn Hotel
Best Western Heritage Inn Chattanooga
Best Western Heritage Inn Hotel Chattanooga

Best Western Heritage Inn Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 36 out of 78 reviews
Rating 8 - Good. 19 out of 78 reviews
Rating 6 - Okay. 11 out of 78 reviews
Rating 4 - Poor. 6 out of 78 reviews
Rating 2 - Terrible. 6 out of 78 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Allan

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Such a basic motel.
Stayed 1 night in Nov 2024

4/10 Poor

Andrea

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
There was a diner located within the hotel, the food is excellent there. The staff was nice, but the room was not very clean. There was cockroaches in our room. There were people in the parking lot messing around until about 2 in the morning, so it was very noisy. If you have no other options, then this would be okay to stay for one or two days max.
Stayed 2 nights in Nov 2024

2/10 Terrible

CLODOALDO, Paranavai

To loud road and people talk to loud out side the doors
Stayed 1 night in Nov 2024

4/10 Poor

Erin

Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast available means you pay for breakfast at the diner attached. Semi sketchy area
Stayed 2 nights in Oct 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Oct 2024

2/10 Terrible

Shannon

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
If you want a nice place this isn’t it
It was terrible 4 roaches as soon as we turned the light on Changed rooms and the air conditioner sounded like a train all night
Stayed 1 night in Oct 2024

8/10 Good

Reginald

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and dinning
Stayed 1 night in Oct 2024

10/10 Excellent

michele

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in and out. Plenty of parking. Clean rooms comfortable bed
Stayed 1 night in Oct 2024

6/10 Okay

Rachael

Traveled with partner
Disliked: Amenities, property conditions & facilities
The stay was ok but it was very noisy outside. The facilities were poor and we had an issue closing out bedroom door.
Stayed 1 night in Sep 2024

2/10 Terrible

sean

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an absolutely disgusting property and we left immediately
Stayed 2 nights in Sep 2024

8/10 Good

Jeffrey

Stayed 1 night in Sep 2024

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable convenient to tourist areas.
Stayed 4 nights in Aug 2024

10/10 Excellent

Diondra

Liked: Cleanliness, staff & service, property conditions & facilities
Kept my deposit. The room smelled like smoke when i got in it. I never smoked inside. Pretty much robbed me.
Stayed 1 night in Aug 2024

8/10 Good

Ron

Business traveler
Liked: Cleanliness, staff & service
Few bugs in room. Poor signage dark hallways
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outrageously loud
Impossible to sleep as they put me in a room next to the restaurant. There were several car alarms, slamming doors, and people having full volume conversations outside my door. I requested a room change and they allowed me to move to another room around 1 am. Still loud, people talking outside talking incredibly loud. Went to take an exam at 7 am with no sleep at all. I requested and got a late check out. Tried take a nap after my exam, only to have multiple staff members knock on my door multiple times to ask why I hadn’t checked out. One of them confirmed I had a late check out, the next one simply wrote it down and left. By this point I realized it was impossible to rest in that place, got my things and left before my checkout time.
Stayed 1 night in Aug 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Jack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Room was spotless, staff was friendly, the attached cafe was phenominal! They even had a gazebo in the pool area. This will be our go to spot in Chattanooga!
Stayed 1 night in Aug 2024

10/10 Excellent

Bobbie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 1 night in Jul 2024

6/10 Okay

Bridget

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Debbie

Liked: Staff & service
The shower was amazing, the room was very musty and old smelling. Traffic was loud. Worst part was we chose the hotel because it was supposed to have complimentary breakfast according to your web. And then there was none!!
Stayed 1 night in Jul 2024

10/10 Excellent

Diondra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great. The rooms are very clean and comfortable. I highly recommend this motel.
Stayed 3 nights in Jul 2024

6/10 Okay

Jason

Stayed 1 night in Jul 2024

2/10 Terrible

Nelly

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service
Ok for the location.
Room was clean, but there was no cold water in the tub. The room lacked enough outlets to plug thing in, like cellphone chargers and a need medical device. Quite hotel, good location. They need to do a better job with pool maintenance and get replacement ice maker.
Stayed 2 nights in Jul 2024