Holiday Inn Rochester Chatham by IHG

4.0 star property

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Photo gallery for Holiday Inn Rochester Chatham by IHG

Fitness facility
Exterior
Exterior
Meeting facility
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Maidstone Road, Chatham, England, ME5 9SF
  • Buckmore Park Karting
    ‪4 min drive‬
  • Rochester Castle
    ‪6 min drive‬
  • Historic Dockyard Chatham
    ‪8 min drive‬
  • London (LCY-London City)
    ‪66 min drive‬

Room options

Standard Room, 1 Double Bed

  • 124 sq ft
  • Sleeps 2
  • 1 Double Bed

Suite, 1 Double Bed with Sofa bed

  • 221 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Family Room, 1 Double Bed with Sofa bed

  • 221 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed, Accessible

  • 221 sq ft
  • Sleeps 2
  • 1 Double Bed

Premium Room

  • 219 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room

  • 124 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 Double Bed with Sofa bed

  • 124 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 2 Twin Beds

  • 124 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Twin Beds, Accessible

  • 221 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Holiday Inn Rochester Chatham by IHG

4-star Chatham hotel with 1 restaurants, connected to the airport
This hotel features a restaurant, a health club, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a conference center are onsite.
Holiday Inn Rochester Chatham by IHG offers 150 accommodations. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club and a sauna.
Holiday Inn Rochester Chatham by IHG features a health club and a sauna. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 8 meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Holiday Inn Rochester Chatham by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Traders - This restaurant specializes in international cuisine and serves breakfast and dinner.
24-hour room service is available.

Languages

Afrikaans, Arabic, Chinese (Mandarin), Dutch, English, French, German, Greek, Hebrew, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Thai, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Traders

Things to do

  • Health club
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chatham Holiday Inn
Chatham Rochester
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Holiday Inn Rochester Hotel Chatham
Rochester Chatham Holiday Inn
Holiday Inn Rochester-Chatham Hotel Chatham
Holiday Inn Rochester-Chatham Kent, UK
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Rochester Chatham By Ihg
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Holiday Inn Rochester Chatham by IHG Hotel Chatham

Holiday Inn Rochester Chatham by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 423 out of 1003 reviews
Rating 8 - Good. 336 out of 1003 reviews
Rating 6 - Okay. 132 out of 1003 reviews
Rating 4 - Poor. 53 out of 1003 reviews
Rating 2 - Terrible. 59 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Stayed 1 night in Jan 2025

10/10 Excellent

josh

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 1 night in Jan 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable, clean friendly staff. Good bar food and choice. Room was very quiet. Only downside not much pressure in the shower and slippery. Over all good value for money.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, EV charging being installed decent number of chargers
Stayed 1 night in Jan 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jan 2025

6/10 Okay

Simon

Business traveler
Disliked: Cleanliness, property conditions & facilities

Not clean and terrible PoS system.

The staff at check in were great and the three rooms I had booked were not. Two had not been cleaned properly which is just a basic hospitality metric. Also the new PoS system used in the restaurant was poor. Had to be rebooted several times and it took me over 10 minutes to pay the restaurant bill. Also why do I have to pay for my meal before it arrives? Are you a fast food outlet?
Stayed 1 night in Jan 2025

10/10 Excellent

Kim

Stayed 4 nights in Jan 2025

10/10 Excellent

Graham

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value and Enjoyment

From the moment of arrival to our departure the following day, this hotel was everything that we hoped that it would be. The staff at the reception desk, the bar and restaurant were very friendly and helpful and we would have no hesitation in staying there again and recommending it to friends.
Stayed 1 night in Jan 2025

6/10 Okay

Steve

Business traveler
Stayed 2 nights in Jan 2025

10/10 Excellent

shaun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Damihan

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always excellent
Stayed 1 night in Jan 2025

2/10 Terrible

ESTHER-MARAIM, YORK

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The customer service on arrival was fantastic but we could not get breakfast because the front desk staff refund to place room service after 9;30am.
Stayed 2 nights in Dec 2024

8/10 Good

Anetor

Stayed 2 nights in Dec 2024

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quality
Stayed 1 night in Dec 2024

10/10 Excellent

KINGSLEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

A N

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room small , fire doors wedged open
Stayed 2 nights in Dec 2024

8/10 Good

Lydia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything was good except the dinner …whenever we ask any menu it was not available or not in stock.The women who served I guess her name Misshele she was really good with customer experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tomina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm swimming pool, steam room, sauna, hot tub. Wide range of breakfast items from cold cuts, continental to hot breakfast Hotel lounge with ample space for relaxing Close to shops A great bargain for the price paid
Stayed 4 nights in Dec 2024

4/10 Poor

LESLIE

Traveled with family
Liked: Staff & service
1. Noise pass through doors and walls which impacted night sleep. 2. Bathroom was leaking, empty body wash so clearly not cleaned properly 3. Sofa bed iron rods were sharp for children or anybody to get hurt 4. Paid for dinning but what you like is not available or finished so clearly not well planned for booked clients
Stayed 2 nights in Dec 2024

6/10 Okay

Richard

Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, clean and Tidy, friendly staff and excellent breakfast. Will book again !
Stayed 1 night in Dec 2024

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024