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Charlottetown Inn & Conference Centre

3.5 star property

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Photo gallery for Charlottetown Inn & Conference Centre

Deluxe Suite | Private kitchen | Fridge, coffee/tea maker, electric kettle
Standard Single Room | Premium bedding, in-room safe, blackout drapes, soundproofing
Indoor pool
Property entrance
Lobby

Reviews

5.2 out of 10

Popular amenities

  • Gym
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Pet friendly

Explore the area

Map
238 Grafton St, Charlottetown, PE, C1A1L5
  • Historic Charlottetown Waterfront
    ‪5 min walk‬
  • Confederation Centre of the Arts
    ‪6 min walk‬
  • Charlottetown Port
    ‪9 min walk‬
  • Charlottetown, PE (YYG)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Renovated Standard 2 Queen beds - North building

Renovated Standard 2 Queen beds - North building | Premium bedding, in-room safe, blackout drapes, soundproofing

Renovated Standard 2 Queen beds - North building

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | Private kitchen | Fridge, coffee/tea maker, electric kettle

Suite, 1 Queen Bed

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room | Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Single Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, blackout drapes, soundproofing

Suite, 1 King Bed

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio Suite - North building

Deluxe Studio Suite - North building | Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Studio Suite - North building

  • Sleeps 2
  • 1 Queen Bed

View all photos for RENOVATED 1 QUEEN-MAIN BUILDING

RENOVATED 1 QUEEN-MAIN BUILDING | Premium bedding, in-room safe, blackout drapes, soundproofing

RENOVATED 1 QUEEN-MAIN BUILDING

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Queen Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Premium bedding, in-room safe, blackout drapes, soundproofing

Studio, 1 Queen Bed

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby

Canadas Best Value Inn & Suites Charlottetown

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, (1085)
The price is $94
per night
$111 total
includes taxes & fees
May 6 - May 7
Canadas Best Value Inn & Suites Charlottetown

About this property

Charlottetown Inn & Conference Centre

3.5-star Charlottetown hotel, connected to the convention center in Downtown Charlottetown
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Charlottetown Inn & Conference Centre offers 143 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Charlottetown Inn & Conference Centre features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 6000 square feet (540 square meters) include conference space. This eco-certified hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Complimentary uncovered self parking is available on site.

Charlottetown Inn & Conference Centre is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 6,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 16 2025 to May 31 2025 (completion date subject to change). The following areas are affected:
  • Hallway
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
17 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Refrigerator fee: CAD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 16 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the swimming pool with adult supervision

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Charlottetown Inn & Conference Centre Reviews

Reviews

5.2
Rating 10 - Excellent. 161 out of 1489 reviews
Rating 8 - Good. 244 out of 1489 reviews
Rating 6 - Okay. 305 out of 1489 reviews
Rating 4 - Poor. 339 out of 1489 reviews
Rating 2 - Terrible. 440 out of 1489 reviews

5.4/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

4.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
Affordable stay in a nice area. The current renovations are noticable, but it's clear the place will be nice when construction is finished. Underground tunnel to the pool was cool. Pool was warm and clean.
Stayed 1 night in Jan 2025

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im going to start by saying i was worried becauae i read some unfavorable reviews. But i am so happy i booked anyway, it so surpassed my expectations. We were coming to visit Holland college and the location is perfect, my son could walk over and meet his friends, you are close to the waterfront and lots of choices to eat without having to drive. The hotel is going thru some renos, the lady that checked us in was so friendly, she even called the room shortly after we arrived to see if we were okay with the room. We stayed across the road from the main building and the room was so clean, no carpets, comfy beds and lots of pillows. We only stayed one night, but will definately return on our next trip
Stayed 1 night in Jan 2025

10/10 Excellent

Rose

Stayed 1 night in Jan 2025

6/10 Okay

Rory

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Robert

Stayed 1 night in Jan 2025

4/10 Poor

Jashan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Tv was not working , telephone not working , no light bulb in the lamp.
Stayed 1 night in Dec 2024

8/10 Good

Renee

Stayed 1 night in Jan 2025

10/10 Excellent

Per

Stayed 1 night in Jan 2025

6/10 Okay

Janelle

Traveled with family
Just a lot of construction going on and shady areas. But the room was fine. Breakfast has very limited options as well.
Stayed 1 night in Jan 2025

10/10 Excellent

Ay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rest!
Stayed 1 night in Jan 2025

2/10 Terrible

Chloe

nice
Stayed 1 night in Dec 2024

8/10 Good

Jenna

Stayed 1 night in Dec 2024

8/10 Good

Brian

Stayed 2 nights in Dec 2024

4/10 Poor

Andrew

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Found this hotel beat up and dated. Hotel stretches across two different buildings.
Stayed 1 night in Sep 2024

4/10 Poor

Kimberley

Disliked: Cleanliness, amenities, property conditions & facilities
This property is very rundown. It smelled old and musty, and there were red stains on the carpet and I don’t think I want to even know what they were.
Stayed 1 night in Dec 2024

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Large clean comfortable room. Appreciated the fact that there was mini fridge and microwave. Very centrally located in Charlottetown. Was disappointed that the pool was closed for renovations. We would have booked a different hotel if we had been aware of that.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

An Older Establishment, but tge orice was right

Stayed 1 night in Dec 2024

6/10 Okay

Candis

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Old and smelly but slept like a baby

The hotel is very old and under renovations. Doesn't excuse the build up if dust in the vents, the gunk on the shower head and the smell of old person in the room. BUT they have a quiet after 10 pm policy, staff was very kind and friendly, and I slept very well while there. Bring your own pillows!
Stayed 2 nights in Nov 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities
Great spot for the price will stay again
Stayed 1 night in Dec 2024

8/10 Good

George

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is constantly bmunder renavation. I think price is ita only selling point.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Stayed 1 night in Aug 2024

4/10 Poor

Varun

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
No proper hot water system .
Stayed 1 night in Dec 2024

4/10 Poor

William

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Carrie, Toronto

Business traveler
Liked: Cleanliness, staff & service, amenities
Convenient location in downtown Charlottetown. This hotel is currently undergoing renovations, which may be an inconvenience to others. Basic breakfast.
Stayed 1 night in Nov 2024