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Charlottetown Inn & Conference Centre

3.5 star property

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Photo gallery for Charlottetown Inn & Conference Centre

Indoor pool
RENOVATED 1 QUEEN-MAIN BUILDING | 1 bedroom, premium bedding, in-room safe, blackout drapes
Property entrance
Lobby
Renovated Queen Suite- Main Building | Private kitchen | Coffee/tea maker, electric kettle

Reviews

5.6 out of 10

Popular amenities

  • Gym
  • Breakfast included
  • 24/7 front desk
  • Pet friendly
  • Pool
$110
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
238 Grafton St, Charlottetown, PE, C1A1L5
  • Historic Charlottetown Waterfront
    ‪5 min walk‬
  • Confederation Centre of the Arts
    ‪7 min walk‬
  • Charlottetown Port
    ‪8 min walk‬
  • Charlottetown, PE (YYG)
    ‪9 min drive‬

Room options

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Renovated Standard 2 Queen beds - North building

Renovated Standard 2 Queen beds - North building | 1 bedroom, premium bedding, in-room safe, blackout drapes

Renovated Standard 2 Queen beds - North building

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | 1 bedroom, premium bedding, in-room safe, blackout drapes

Suite, 1 Queen Bed

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, blackout drapes

Suite, 1 King Bed

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Renovated Queen Suite- Main Building

Renovated Queen Suite- Main Building | 1 bedroom, premium bedding, in-room safe, blackout drapes

Renovated Queen Suite- Main Building

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Unrenovated Queen Studio- North Building

Unrenovated Queen Studio- North Building | 1 bedroom, premium bedding, in-room safe, blackout drapes

Unrenovated Queen Studio- North Building

  • Sleeps 2
  • 1 Queen Bed

View all photos for RENOVATED 1 QUEEN-MAIN BUILDING

RENOVATED 1 QUEEN-MAIN BUILDING | 1 bedroom, premium bedding, in-room safe, blackout drapes

RENOVATED 1 QUEEN-MAIN BUILDING

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 1 Queen Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated Deluxe Studio- North Building

Renovated Deluxe Studio- North Building | 1 bedroom, premium bedding, in-room safe, blackout drapes

Renovated Deluxe Studio- North Building

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Charlottetown Inn & Conference Centre

3.5-star Charlottetown hotel, connected to the convention center in Downtown Charlottetown
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite. Housekeeping is available on request.
Charlottetown Inn & Conference Centre offers 143 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Charlottetown Inn & Conference Centre features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 6000 square feet (540 square meters) include conference space. This eco-certified hotel also offers a vending machine, multilingual staff, and laundry facilities. Complimentary uncovered self parking is available on site.

Charlottetown Inn & Conference Centre is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 6,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The property will be renovating from April 16 2025 to November 30 2025 (completion date subject to change). The following areas are affected:
  • Hallway
  • Meeting facilities
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended

Children and extra beds

Children are welcome
17 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Guests under 16 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the swimming pool with adult supervision

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Charlottetown Inn & Conference Centre Reviews

Reviews

5.6
Rating 10 - Excellent. 180 out of 1403 reviews
Rating 8 - Good. 254 out of 1403 reviews
Rating 6 - Okay. 297 out of 1403 reviews
Rating 4 - Poor. 313 out of 1403 reviews
Rating 2 - Terrible. 359 out of 1403 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

4.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Douglas

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
smelly towels no heat
Stayed 1 night in May 2025

8/10 Good

Ihechi

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Overall the property is nice. The breakfast of self-serve it is generally the same thing that is available everyday. And the staff is super friendly and always quick to help, I enjoyed the stay and would likely go again.
Stayed 4 nights in May 2025

8/10 Good

Lauren

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Kind staff, decent breakfast, and room was spacious. Was some people hanging around in parking lot at night looking for money. Just felt a little nervous being outside at night.
Stayed 1 night in May 2025

4/10 Poor

Katherine

Business traveler, Traveled with partner
Close to all amenities, walking distance to shops, restaurants and coffee shops. The beds linens and bathrooms were clean but the building is old and under renovation. The air is stale, and we could smells cigarette smoke through the ventilation during the night. The rooms are dimly lit. Wouldn't be my first pick.
Stayed 2 nights in May 2025

8/10 Good

Terry

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and comfortable. No fan in the bathroom.
Stayed 1 night in May 2025

4/10 Poor

Jack

Stayed 1 night in May 2025

10/10 Excellent

pamela

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

8/10 Good

Lorraine

Stayed 1 night in May 2025

10/10 Excellent

Luiney

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and the staff was very nice. The building is old and a litte rundown but it was clean.
Stayed 1 night in May 2025

10/10 Excellent

Lynda

Stayed 3 nights in May 2025

4/10 Poor

marylynn

Liked: Staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

tobi

Business traveler, Traveled with partner
Liked: Amenities
Lovely stay. We had everything we needed.
Stayed 1 night in May 2025

2/10 Terrible

Abbey-Leigh

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Brutal unfortunately
Stayed 1 night in May 2025

8/10 Good

Lacie

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap for one night stay
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty and gross

The place was dirty and falling apart.
Stayed 3 nights in Apr 2025

2/10 Terrible

Erin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty smelled of smoke dangerous
Stayed 2 nights in May 2025

4/10 Poor

Alicia

Stayed 1 night in May 2025

2/10 Terrible

Sean

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is beyond disgusting and disturbing. The rooms the hallways the pool everywhere was beyond gross. Musty smell throught out , dirt dust debris everywhere. Never saw a cleaning person once when i stayed. Ill never go back to this place. I guess you get what you pay for but charging what they charge is still a crime
Stayed 2 nights in May 2025

2/10 Terrible

Cheryl

Disliked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Liam

Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Mynor, Red Deer

Liked: Staff & service
Hotel needs some upgrades
Stayed 1 night in Apr 2025

6/10 Okay

Marva

Liked: Staff & service
It was ok
Stayed 2 nights in Apr 2025