Ratings based on 1,187 Verified Reviews
3.3 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.3 Hotel condition
Hotwire Verified Reviews
by A verified traveler
Posted Apr 23, 2024 on Expedia
Dirty, rough people, old rooms
Comment from Hotel Management
Apr 24, 2024 by General Manager, Hotel Management
Dear Jill,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager
by A verified traveler
Posted Apr 21, 2024 on Expedia
Comment from Hotel Management
Apr 22, 2024 by General Manager, Hotel Management
Dear Maritza,Thank you for staying with us at Wyndham Garden Charlotte Airport Southeast and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
by A verified traveler
Posted Apr 16, 2024 on Expedia
The area the staff just Excellent stay all the time !!😊😊
Comment from Hotel Management
Apr 18, 2024 by General Manager, Hotel Management
Dear Jamille,Thank you for choosing us at Wyndham Garden Charlotte Airport Southeast during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager
by A verified traveler
Posted Apr 12, 2024 on Expedia
Convenient to Airport
Comment from Hotel Management
Apr 12, 2024 by General Manager, Hotel Management
Dear Scotty,We are delighted that you decided to stay with us at Wyndham Garden Charlotte Airport Southeast during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager
by A verified traveler
Posted Apr 11, 2024 on Expedia
So far so good
Comment from Hotel Management
Apr 12, 2024 by General Manager, Hotel Management
Dear Roberto,We are delighted that you decided to stay with us at Wyndham Garden Charlotte Airport Southeast during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager
by A verified traveler
Posted Apr 10, 2024 on Expedia
The staff are nice and courteous and rooms are clean. It is an older building, but nice and more than acceptable for business travel. My only downside was my refrigerator was not working and my food spoiled, but staff were quick to offer solutions.
Comment from Hotel Management
Apr 11, 2024 by General Manager, Hotel Management
Dear Paul,Thank you for choosing us at Wyndham Garden Charlotte Airport Southeast during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager
by A verified traveler
Posted Apr 8, 2024 on Expedia
Room was older, but very clean and the beds/pillows were comfy
Comment from Hotel Management
Apr 8, 2024 by General Manager, Hotel Management
Dear Paul,Thank you for staying with us at Wyndham Garden Charlotte Airport Southeast and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
by A verified traveler
Posted Apr 5, 2024 on Expedia
Not clean and too many ppl not knowing how to help
Comment from Hotel Management
Apr 6, 2024 by General Manager, Hotel Management
Dear Courtney,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager
by A verified traveler
Posted Apr 1, 2024 on Expedia
Was a little trash in the room and missing lightbulbs. Breakfast could’ve had more variety. Bed was at least comfortable. Solid 3/5
Comment from Hotel Management
Apr 1, 2024 by General Manager, Hotel Management
Dear Aaron,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager
by A verified traveler
Posted Mar 27, 2024 on Expedia
The property is showing wear and tear. First night there was a lot of noise. Second night was quiet. Breakfast was very very limited. Swing shift and night shift employees were less attentive. Day shift staff was great. Good reliable transportation to the airport. I would stay there again for the price.
Comment from Hotel Management
Mar 28, 2024 by General Manager, Hotel Management
Dear Natalie,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager