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Tru by Hilton Gastonia

2.5 star property

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Photo gallery for Tru by Hilton Gastonia

Reception
Exterior
Lobby
Premium bedding, down comforters, desk, iron/ironing board
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
534 North New Hope Road, Gastonia, NC, 28054
  • Eastridge Mall
    ‪9 min walk‬
  • Schiele Museum of Natural History
    ‪3 min drive‬
  • Rankin Lake Park
    ‪5 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down comforters, desk, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, down comforters, desk, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, desk, iron/ironing board

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down comforters, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down comforters, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, desk, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Comfort Suites Gastonia - Charlotte

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.0 out of 5, Very Good, (1007)
$134 nightly
The price is $134 total
includes taxes & fees
Comfort Suites Gastonia - Charlotte

About this property

Tru by Hilton Gastonia

Gastonia hotel close to Eastridge Mall
Along with an indoor pool, this hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and laundry facilities. Change of towels is available on request.
Tru by Hilton Gastonia offers 99 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Tru by Hilton Gastonia features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

A 24-hour business center is on site. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Tru by Hilton Gastonia has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

More

  • 4 floors
  • Built in 2023
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Important information

Optional extras

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Property is also known as

Tru by Hilton Gastonia Hotel
Tru by Hilton Gastonia Gastonia
Tru by Hilton Gastonia Hotel Gastonia

Tru by Hilton Gastonia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 260 out of 393 reviews
Rating 8 - Good. 61 out of 393 reviews
Rating 6 - Okay. 34 out of 393 reviews
Rating 4 - Poor. 15 out of 393 reviews
Rating 2 - Terrible. 23 out of 393 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Comfortable beds. This was a great property and I would definitely stay again. The only negative there was not a lot of parking.
Stayed 1 night in Mar 2025

10/10 Excellent

jan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff. They went out of their way to make us feel welcome and accommodated.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nikkita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Duquene

Stayed 2 nights in Mar 2025

2/10 Terrible

Timothy

Liked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was short, only 2 days. Ok but would go somewhere closer to the train next time.
Stayed 1 night in Jan 2025

2/10 Terrible

James

Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and a fine breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Everything was good but we were very disappointed about the pool staying closed. The front desk told us several days in a row that it would open tomorrow but it never opened.
Stayed 2 nights in Mar 2025

10/10 Excellent

Felecia

Stayed 1 night in Mar 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Sarenna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quiet and clean. The buffet breakfast was good too!
Stayed 2 nights in Feb 2025

2/10 Terrible

LaTavia

Stayed 1 night in Feb 2025

10/10 Excellent

Jasmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was super easy ! It’s a vibe!
Stayed 1 night in Feb 2025

10/10 Excellent

olfa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, close to everything
Stayed 3 nights in Feb 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fri nite stay

Stayed the night with hubby . It was nice. The sausage had a terrible taste but other than that it was ok
Stayed 1 night in Feb 2025

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good visit

This is the best hotel i stayed at in gastonia. Mom was in hospital and I tried several different hotels in b the area. This was the best buy far. Recommend
Stayed 1 night in Feb 2025

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities
Young lady at check in was friendly.
Stayed 1 night in Feb 2025

2/10 Terrible

Edward

Disliked: Staff & service

Non cooperative

I tried to cancel or change my reservation due to an illness of a traveling partner. In the hotel refused to cooperate, hung up on me, and hung up on hotels.com assistance
Stayed 1 night in Feb 2025

8/10 Good

Dionne

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very clean and nice. What I didn’t like was the so called quiet time where my husband and wanted to get out the room for a bit so we went to game area (lobby) because it was raining and was told we couldn’t sit and play a board game or shoot pool. Because it was quiet time. As 54 years old we know how to enjoy ourselves in a lobby without being loud.
Stayed 2 nights in Feb 2025

6/10 Okay

shameeka

Traveled with family
Stayed 1 night in Feb 2025

8/10 Good

Siri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

..

We mainly stayed here because we had kids of course and this place was very clean but disappointed because the kids wanted a pool and when we got there it was shut down. Overall though the place was a great deal!
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You Can Count on Quality

Most of the time, you get what you pay for. I paid for a clean, quiet, and comfortable hotel room and that's exactly what I got. The staff was super polite and very efficient, too.
Stayed 1 night in Jan 2025