Staybridge Suites Charlotte Ballantyne, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Staybridge Suites Charlotte Ballantyne, an IHG Hotel

Indoor pool, open 8 AM to 10 PM, sun loungers
Exterior
Full-size fridge, microwave, stovetop, dishwasher
View from property
Property amenity

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Breakfast included
  • Air conditioning
  • Kitchen

Explore the area

Map
15735 Brixham Hill Avenue, Charlotte, NC, 28277
  • The Amp Ballantyne
    8 min walk
  • Einstein Bros. Bagels
    3 min walk
  • I-485 - South Blvd Station
    11 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    21 min drive

Room options

Suite, 2 Bedrooms, Kitchen

  • 753 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Studio Suite, 1 Queen Bed, Kitchen

  • 366 sq ft
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible, Kitchen (Communications Accessible)

  • 506 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom, Kitchen

  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, Kitchen

  • 366 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom, Kitchen

  • 506 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom, Kitchen

  • 506 sq ft
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 King Bed, Accessible, Kitchen (Communications Accessible)

  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Kitchen (Comms Accessible. Roll-In Shower)

  • 366 sq ft
  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

  • 753 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Suite, 2 Bedrooms, Kitchen

  • 753 sq ft
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

  • 506 sq ft
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Communications Accessible)

  • 366 sq ft
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

  • 366 sq ft
  • Sleeps 4
  • 1 Queen Bed

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About this property

Staybridge Suites Charlotte Ballantyne, an IHG Hotel

3-star hotel in Ballantyne
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, a spa tub, and coffee/tea in a common area. Limited housekeeping is available.
Staybridge Suites Charlotte Ballantyne, an IHG Hotel offers 118 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on weekdays only and change of towels can be requested. Housekeeping is provided on a limited basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Staybridge Suites Charlotte Ballantyne, an IHG Hotel provides a spa tub and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers barbecue grills, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Staybridge Suites Charlotte Ballantyne, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM. A complimentary manager's reception is offered on select days.

Languages

Arabic, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle up to 2 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf
  • Golf carts
  • Hiking/biking trails
  • Indoor pool
  • Shopping
  • Spa tub

Family friendly

  • Children's games
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Charlotte Ballantyne Hotel
Staybridge Suites Charlotte Ballantyne
Staybridge Suites Charlotte Ballantyne an IHG Hotel
Staybridge Suites Charlotte Ballantyne, an IHG Hotel Hotel
Staybridge Suites Charlotte Ballantyne, an IHG Hotel Charlotte

Staybridge Suites Charlotte Ballantyne, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 523 out of 869 reviews" "
Rating 8 - Good. 186 out of 869 reviews" "
Rating 6 - Okay. 82 out of 869 reviews" "
Rating 4 - Poor. 36 out of 869 reviews" "
Rating 2 - Terrible. 42 out of 869 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2024

6/10 Okay

MaryBeth

Liked: Cleanliness, staff & service
This was listed as having sound proof rooms but definitely not the case. Air vents dirty. Black out curtains need repair.
Stayed 4 nights in Sep 2024

10/10 Excellent

Rodney

Stayed 1 night in Sep 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
My stay here was ok…honestly no complaints about the hotel itself. My only complaint is that the $50 hold they put on my card was never returned, even after my bank released it on their end.
Stayed 1 night in Sep 2024

10/10 Excellent

TRICIA, S BURLINGTON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best room layout of any hotel. Space to work, play, sleep....
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary J.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a 1bedroom suite, the space & size of the room was great along with the very comfortable king size bed. Check-in was crazy because I had prepaid & they wanted me to fill out a credit card authorization form when my friend arrive before me. I stay at Staybridge everytime I come to Charlotte so I was a little surprise about the check-in which has never happened before. They acted as if my reservation wasn't even in the system when it actually was, then another worker walked up looked in the system & everything was fine. Judgement of people was terrible.
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Brianna

Stayed 1 night in Sep 2024

8/10 Good

Candice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not perfect, but great!
We've stayed here before and we love this hotel. The location is great, the guest service is great, the rooms are always comfortable and clean (with the exception of occasionally finding strands of hair in the bathroom), and the breakfast is a hit or miss. I'd definitely recommend this hotel. Overall it's a nice hotel and on the "miss" mornings, there's a First Watch within walking distance for you to grab breakfast there. Overall 8/10. Will definitely be returning!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Eileen

Stayed 2 nights in Aug 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Theresa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and friendly people
Stayed 1 night in Sep 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than a business hotel
This is a charming "business" hotel. They have a great courtyard and nice amenities.
Stayed 2 nights in Aug 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every stay here is always so wonderful - the staff is incredibly kind and helpful and my room is always so clean and cozy! I couldn’t recommend it more highly!!
Stayed 2 nights in Aug 2024

6/10 Okay

Stacey

Liked: Cleanliness, staff & service, amenities
The room was nice and clean, but it was damp with a very musty smell.
Stayed 4 nights in Aug 2024

4/10 Poor

Edith

Stayed 7 nights in Aug 2024

10/10 Excellent

Olivia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jimmie

Stayed 11 nights in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Vishnu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were comfortable and had enough room space
Stayed 2 nights in Jul 2024

6/10 Okay

Samaria

Stayed 1 night in Jul 2024