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SpringHill Suites Charlotte City Center

2.5 star property

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Photo gallery for SpringHill Suites Charlotte City Center

Meeting facility
Lobby
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Banquet hall

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • Laundry
  • 24/7 front desk
$166
includes taxes & fees
Sep 6 - Sep 7

Explore the area

View in a map
311 East 5th Street, Charlotte, NC, 28202
  • Spectrum Center
    ‪2 min walk‬
  • Charlotte Convention Center
    ‪9 min walk‬
  • Bank of America Stadium
    ‪15 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

32-inch Smart TV with satellite channels, TV, Netflix

Studio Suite, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(91 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(118 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 2 Queen Beds (Hearing Accessible)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

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About this property

SpringHill Suites Charlotte City Center

Hotel in Uptown Charlotte
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area, and a business center are onsite. Housekeeping is available on request.
SpringHill Suites Charlotte City Center offers 195 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with twin sofa beds. Beds feature premium bedding. 32-inch Smart televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 4090 square feet (380 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Onsite parking is available (surcharge).

SpringHill Suites Charlotte City Center is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Uptown Bar - This bar serves light fare only.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Uptown Bar

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4,090 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (42 inch wide door)
  • Grab bar in shower (34 inches high)
  • Grab bar near toilet (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (33 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Twin sofa bed

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable/satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 40 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Uptown
Hotel SpringHill Suites by Marriott Charlotte Uptown Charlotte
Charlotte SpringHill Suites by Marriott Charlotte Uptown Hotel
Hotel SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites by Marriott Charlotte Uptown Charlotte
SpringHill Suites Charlotte City Center Hotel
SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites Charlotte City Center Charlotte
SpringHill Suites Charlotte City Center Hotel Charlotte

SpringHill Suites Charlotte City Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 764 out of 1089 reviews
Rating 8 - Good. 195 out of 1089 reviews
Rating 6 - Okay. 58 out of 1089 reviews
Rating 4 - Poor. 36 out of 1089 reviews
Rating 2 - Terrible. 36 out of 1089 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark S

Stayed 2 nights in May 2025

8/10 Good

Bettina

Liked: Cleanliness, property conditions & facilities
Great. Only issue is no WiFi
Stayed 2 nights in May 2025

10/10 Excellent

Isaac

Stayed 1 night in May 2025

10/10 Excellent

Ebony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and awesome location
Stayed 1 night in May 2025

10/10 Excellent

Abby

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was beautiful and clean. Had a great view from our room too. Check in was quick and easy
Stayed 1 night in May 2025

10/10 Excellent

Tanita

Stayed 1 night in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
great location great breakfast
Stayed 1 night in May 2025

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and friendly staff. Great walkable area with many restaurants and bars. Fun neighborhood
Stayed 1 night in Apr 2025

10/10 Excellent

Debbie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Rosalva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the hotel. It's very clean, and everything is close to shopping and the Spectrum Center is right next door. Highly recommended for a concert, it's a good price, and the studio was very spacious.
Stayed 2 nights in Apr 2025

8/10 Good

Samante

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ACC

Amazing. Only thing I didn't like was the valet parking. I'm just not used to that. I like having immediate access to my car.
Stayed 2 nights in Mar 2025

8/10 Good

Genea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, solid space, great staff!
Stayed 2 nights in May 2025

10/10 Excellent

Carlderio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LLMF perfect Location!

Great location downtown Charlotte, NC. Conveniently located for LLMF and eating locations. Very clean and very nice valet staff!
Stayed 5 nights in Apr 2025

10/10 Excellent

Pablo

Stayed 1 night in May 2025

4/10 Poor

Jenn

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The room didn't feel clean...
Stayed 1 night in May 2025

6/10 Okay

Becky

Business traveler, Traveled with partner
We were able to check in very early after a red-eye flight and that is what made our single night stay a positive experience. We were so tired and very grateful! Everything else was "meh". The hotel sits right on the light rail line so definitely expect a lot of noise in the wee hours of the morning until late at night with the sound of the train and train "bells" (they do provide ear plugs and offer sound machines). Our drain was slow. One of their public bathrooms on the dining level was flooded with used toilet water and despite letting them know they didn't seem to rush to fix it. Some staff seemed new/untrained or uncertain about how various things worked at the hotel like laundry etc. Not the cleanest hotel, but not "dirty" per se. Breakfast was a nice spread and generally well done. Typical mid-level corporate hotel.
Stayed 1 night in May 2025

10/10 Excellent

Judith

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Springhill wonserful

The stay was awesome as well as the staff. Valet was phenomenal!
Stayed 2 nights in May 2025

4/10 Poor

Elijah

Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

STACATION VIBES

WENT ON A STAYCATION WITH MY DAUGHTER WE HAD A GREAT STAY.
Stayed 1 night in May 2025

8/10 Good

Sheila

Traveled with partner
Liked: Cleanliness, amenities
I love the Hotel (Spring Hill) the room was nice, clean and everything that was shown on the internet was there. We did have to call the front desk because the TV volume was not working, and we needed more coffee instead of the one coffee that was offered. More than anything we were Outraged when we returned after coming back from dinner and were charged $30, and leaving the next day not $30. but $45.00. It was never mentioned anywhere the cost of the parking that was right next to the Hotel. So that made a beautiful trip upsetting for Me!
Stayed 1 night in May 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxuriously wonderful!

Our brief stay was WONDERFUL! Spacious, impeccably furnished and luxuriously comfortable. Absolutely would love to stay there again. Thank you!
Stayed 1 night in May 2025