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SpringHill Suites Charlotte City Center

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SpringHill Suites Charlotte City Center

Banquet hall
Exterior
Studio, 1 King Bed, Non Smoking | Living area | 32-inch Smart TV with satellite channels, TV, Netflix
Banquet hall
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast included
  • Air conditioning
  • Parking available
  • 24/7 front desk

Explore the area

Map
311 East 5th Street, Charlotte, NC, 28202
  • Blumenthal Performing Arts Center
    5 min walk
  • Bank of America Corporate Center
    6 min walk
  • Queen City Quarter
    6 min walk
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    18 min drive

Room options

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

32-inch Smart TV with satellite channels, TV, Netflix

Studio Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking | Living area | 32-inch Smart TV with satellite channels, TV, Netflix

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Living area | 32-inch Smart TV with satellite channels, TV, Netflix

Studio, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility Accessible, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed

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Exterior

HYATT house Charlotte/Center City

Pool
Breakfast included
Pet friendly
Free WiFi
4.3 out of 5, Excellent, (1251)
The price is $359
per night
$414 total
includes taxes & fees
Dec 14 - Dec 15
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About this property

SpringHill Suites Charlotte City Center

Hotel in Uptown Charlotte
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area, and a business center are onsite. Housekeeping is available on request.
SpringHill Suites Charlotte City Center offers 195 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 32-inch Smart televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 4090 square feet (380 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Onsite parking is available (surcharge).

SpringHill Suites Charlotte City Center is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Uptown Bar - This bar serves light fare only.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Uptown Bar

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4,090 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable/satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 40 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Uptown
Hotel SpringHill Suites by Marriott Charlotte Uptown Charlotte
Charlotte SpringHill Suites by Marriott Charlotte Uptown Hotel
Hotel SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites by Marriott Charlotte Uptown Charlotte
SpringHill Suites Charlotte City Center Hotel
SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites Charlotte City Center Charlotte
SpringHill Suites Charlotte City Center Hotel Charlotte

SpringHill Suites Charlotte City Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 791 out of 1138 reviews" "
Rating 8 - Good. 206 out of 1138 reviews" "
Rating 6 - Okay. 67 out of 1138 reviews" "
Rating 4 - Poor. 36 out of 1138 reviews" "
Rating 2 - Terrible. 38 out of 1138 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Room needs TLC
Hotel was nice, good amenities, great location. Room need quite a bit of TLC...ripped wallpaper, missing tile in bathroom, soap/shampoo dispenser not attached to wall, laminate damaged at frig/mic cabinet, desktop chipped and scarred.
Stayed 2 nights in Aug 2024

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for a couple of nights, right downtown and easily walkable to places. Very pleasant checking in, valet is pricey at 40.00 a night, but convenient. Wish housekeeping would have made up our room, but with the “green initiative” that didn’t quite happen. Breakfast was good with enough room to eat.
Stayed 2 nights in Aug 2024

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Isael

Stayed 2 nights in Aug 2024

8/10 Good

Willie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was excellent and very clean. The breakfast was really good!
Stayed 2 nights in Aug 2024

10/10 Excellent

Tamesha

Stayed 2 nights in Aug 2024

6/10 Okay

Quantina

Traveled with family
Liked: Property conditions & facilities
This stay was ok, rather not have had room on the side of a parking lot. Room was ok, last stay was perfect. No big complaints, cause I love the location and check in/out staff always pleasant!
Stayed 2 nights in Jul 2024

10/10 Excellent

Devon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed is so comfortable! The bathroom was amazing, it's the little things for a girl planning to explore the city to have comfort. Didn't like the fact of not knowing the parking price and situation before hand but it worked out in the end.
Stayed 2 nights in Aug 2024

6/10 Okay

Rose

Traveled with group
There were pink stains on the table and one of the towels in the bathroom. And since housekeeping wasn’t offered based on the time frame of our stay, we had to keep it and request more from the front desk instead of just getting fresh replacements. The AC wasn’t working in the breakfast area; I’m pretty sure that was a recent issue but it was noticed.
Stayed 2 nights in Aug 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and close to everything we wanted to do
Stayed 2 nights in Aug 2024

10/10 Excellent

Zachary

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Leneke

Stayed 1 night in Aug 2024

10/10 Excellent

crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean nice people!! But the room needed a new tv and refrigerator they were not working very well..
Stayed 1 night in Aug 2024

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so helpful
Stayed 2 nights in Aug 2024

10/10 Excellent

reez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Anitra

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Dimitar

Liked: Cleanliness
It’s nothing special, but not bad at all. Maybe they should lower their prices.
Stayed 1 night in Jul 2024

8/10 Good

Perry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the price for parking. Was there for 2 days and used towels were not changed.
Stayed 2 nights in Jul 2024

2/10 Terrible

Rachel

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
This is the second time I’ve stayed here and both times the bathroom was not cleaned. There were hairs all over the floor in the bathroom and the shower walls. Additionally, I found some weird food stains on the desk that weren’t cleaned. Do not stay here if you want something clean!
Stayed 1 night in Jul 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa, Raleigh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would staynagain
Stayed 1 night in May 2024

2/10 Terrible

Scott

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Stayed 3 nights in Jun 2024