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Sonesta ES Suites Charlotte Arrowood

3.0 star property

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Photo gallery for Sonesta ES Suites Charlotte Arrowood

Front of property
39-inch LCD TV with cable channels, TV
Seasonal outdoor pool
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Full-size fridge, microwave, stovetop, dishwasher

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Pool
  • Gym
  • 24/7 front desk
  • Pet friendly
  • Laundry

Explore the area

Map
7925 Forest Pine Drive, Charlotte, NC, 28273
  • United States Citizenship and Immigration Services office
    ‪3 min drive‬
  • Quail Hollow Club
    ‪9 min drive‬
  • Carowinds Theme Park
    ‪10 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, Multiple Beds, Accessible, Multiple View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, Multiple Beds, Accessible, Multiple View

  • Sleeps 5
  • 2 King Beds

View all photos for Room, Multiple Beds, Accessible, Multiple View (Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, Multiple Beds, Accessible, Multiple View (Tub)

  • Sleeps 5
  • 2 King Beds

View all photos for Room, 2 Double Beds, Accessible, Multiple View (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Double Beds, Accessible, Multiple View (Hearing)

  • Sleeps 5
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Multiple View (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Studio Suite, 1 King Bed, Accessible, Multiple View (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Multiple View (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Multiple View (Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Multiple View (Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible, Multiple View (Tub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Studio Suite, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Multiple View (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, Multiple Beds, Accessible, Multiple View (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 7
  • 3 King Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Multiple View (Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Studio Suite, 1 King Bed, Accessible, Multiple View (Tub)

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Multiple Beds, Multiple View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Suite, Multiple Beds, Multiple View

  • Sleeps 7
  • 3 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Multiple View (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Multiple View (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio Suite, 1 King Bed, Multiple View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Studio Suite, 1 King Bed, Multiple View

7.6 out of 10
Good
(39 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Multiple View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Suite, 1 King Bed, Multiple View

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, Multiple Beds, Multiple View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Suite, Multiple Beds, Multiple View

7.6 out of 10
Good
(5 reviews)
  • Sleeps 5
  • 2 King Beds

View all photos for Superior Suite, 2 Double Beds, Multiple View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Suite, 2 Double Beds, Multiple View

7.8 out of 10
Good
(7 reviews)
  • Sleeps 5
  • 2 Double Beds

Similar properties

Lobby

Hyatt Place Charlotte/Arrowood

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
3.7 out of 5, Good, (1010)
The price is $96
per night
$111 total
includes taxes & fees
Mar 29 - Mar 30
Hyatt Place Charlotte/Arrowood

About this property

Sonesta ES Suites Charlotte Arrowood

3-star hotel in Arrowood
Along with a 24-hour fitness center, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Weekly housekeeping is available.
Sonesta ES Suites Charlotte Arrowood offers 119 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 39-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Sonesta ES Suites Charlotte Arrowood features a 24-hour fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. A complimentary breakfast is offered each morning. This business-friendly hotel also offers barbecue grills, multilingual staff, and a picnic area. Onsite self parking is complimentary.

Sonesta ES Suites Charlotte Arrowood has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October

Property is also known as

Sonesta Arrowood Charlotte
Sonesta Charlotte ES Suites Arrowood
Sonesta ES Suites Arrowood
Sonesta ES Suites Arrowood Hotel
Sonesta ES Suites Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte
Sonesta ES Suites Charlotte Arrowood
Sonesta Suites Charlotte Arrowood
Staybridge Suites Charlotte Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel Charlotte

Sonesta ES Suites Charlotte Arrowood Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 350 out of 1008 reviews
Rating 8 - Good. 219 out of 1008 reviews
Rating 6 - Okay. 151 out of 1008 reviews
Rating 4 - Poor. 131 out of 1008 reviews
Rating 2 - Terrible. 157 out of 1008 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

trudi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff friendly and helpful
Stayed 1 night in Dec 2024

2/10 Terrible

Tamara

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was unsanitary and left within 20 mins
Stayed 1 night in Nov 2024

6/10 Okay

Tyrone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had no hot water in either bathroom. Stay would have been perfect with a little bit of hot water
Stayed 1 night in Dec 2024

2/10 Terrible

Heba

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean, no one answers the front desk. Hallways smell. Bodywash was empty in the shower. Desk with stains
Stayed 1 night in Dec 2024

8/10 Good

Mailing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Lturner117

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This room was oretty nice but had bugs in bed. Also the dininf srea smelled like a nursing homw with urine. Never found the source. Food selection was poor and dining room staff was rude.
Stayed 1 night in Nov 2024

6/10 Okay

Brandon

Stayed 5 nights in Nov 2024

4/10 Poor

Marshall

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs a cleaning
I expected the place to be cleaner. It was dirty and dated.
Stayed 1 night in Dec 2024

10/10 Excellent

Ismael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lynette, Rushville

Traveled with partner
Liked: Amenities
Great stay. Friendly people, nice breakfast, clean rooms. Quiet.
Stayed 1 night in Dec 2024

10/10 Excellent

Lashonda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here
Stayed 1 night in Nov 2024

10/10 Excellent

Diego

Stayed 4 nights in Nov 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 2 nights in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Chrystiana

Business traveler
Disliked: Cleanliness, property conditions & facilities
You can definitely find better.
The rooms layout was good. But it wasn’t cleaned well. There was stained towels, couch was really sticky and dirty, the pull out had crumbs and TOENAILS- what looked to be smeared blood on the bathroom wall and door. I was going to complain but never got a chance the front desk was always busy. Halls all smelled of weed. Holes in the hallway wall. Breakfast served down stairs had potential to be good. But was cold. Shower head was awful, towels were omg- no But Bed was clean and slept well. Paid 159$ hold for a 1 hour later check out. I wouldn’t stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Jossie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place my staying was good.
Stayed 2 nights in Nov 2024

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 1 night in Sep 2024

10/10 Excellent

Elena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our stay in this department was comfortable
Stayed 1 night in Nov 2024

6/10 Okay

David

Traveled with partner
Disliked: Amenities
Never stayed in a hotel that did not have a smart TV, need to definitely upgrade
Stayed 3 nights in Nov 2024

10/10 Excellent

Lana

Traveled with group, Traveled with family
Everything except the pets
Stayed 1 night in Nov 2024

10/10 Excellent

trudi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very nice. Everything was clean
Stayed 1 night in Nov 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
luv
Stayed 3 nights in Nov 2024

2/10 Terrible

Zoe

Disliked: Property conditions & facilities
The side door to the hotel wasn’t locked that was my first red flag. I stayed on the first floor due to my dog the people beside me where very noisy ( I checked in around 11pm on a Thursday) the room was slightly cleaned the remote was disgusting I don’t think it has even been cleaned. The staff was very nice and understanding when I wanted to check out and get my money back
Stayed 2 nights in Nov 2024

4/10 Poor

Tammy

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Extended Stay for Roaches
Within 1 hour of checking into the room, roaches came out from everywhere. The 2nd shift front desk clerk did his very best to accommodate us and had me review 2 other rooms that were available. One of those had roaches crawling upon entry into the room and had not been cleaned properly. Thankfully the other room was good to go. No signs of any bugs at all. This establishment needs pest control on a regular basis due to it being an extended stay. This was my first experience and I will not recommend it to anyone. Housekeeping needs an overhaul as well because it seems they do just enough to get by without an inspection. Overall the front desk clerks were hospitable and helpful as much as they could be.
Stayed 3 nights in Nov 2024