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Sonesta ES Suites Charlotte Arrowood

3.0 star property

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Photo gallery for Sonesta ES Suites Charlotte Arrowood

Front of property
Exterior
Free daily buffet breakfast
1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds
Seasonal outdoor pool

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Gym
  • Pet friendly
  • Laundry

Explore the area

Map
7925 Forest Pine Drive, Charlotte, NC, 28273
  • Carowinds Theme Park
    ‪6 min drive‬
  • Charlotte Premium Outlets
    ‪7 min drive‬
  • Quail Hollow Club
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, Multiple Beds, Accessible, Multiple View

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, Multiple Beds, Accessible, Multiple View

  • Sleeps 5
  • 2 King Beds

View all photos for Room, Multiple Beds, Accessible, Multiple View (Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, Multiple Beds, Accessible, Multiple View (Tub)

  • Sleeps 5
  • 2 King Beds

View all photos for Room, 2 Double Beds, Accessible, Multiple View (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 2 Double Beds, Accessible, Multiple View (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Multiple View (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Studio Suite, 1 King Bed, Accessible, Multiple View (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Multiple View (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed, Accessible, Multiple View (Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Multiple View (Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 2 Queen Beds, Accessible, Multiple View (Tub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Studio Suite, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Multiple View (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, Multiple Beds, Accessible, Multiple View (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 7
  • 3 King Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Multiple View (Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Studio Suite, 1 King Bed, Accessible, Multiple View (Tub)

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Multiple Beds, Multiple View

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Superior Suite, Multiple Beds, Multiple View

  • Sleeps 7
  • 3 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Multiple View (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed, Accessible, Multiple View (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio Suite, 1 King Bed, Multiple View

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Superior Studio Suite, 1 King Bed, Multiple View

7.8 out of 10
Good
(46 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Multiple View

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Superior Suite, 1 King Bed, Multiple View

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, Multiple Beds, Multiple View

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Superior Suite, Multiple Beds, Multiple View

7.6 out of 10
Good
(5 reviews)
  • Sleeps 5
  • 2 King Beds

View all photos for Superior Suite, 2 Double Beds, Multiple View

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Superior Suite, 2 Double Beds, Multiple View

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 5
  • 2 Double Beds

Similar properties

Lobby

Hyatt Place Charlotte/Arrowood

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.7 out of 5, Good, (1000)
$111 nightly
The price is $111 total
includes taxes & fees
Hyatt Place Charlotte/Arrowood

About this property

Sonesta ES Suites Charlotte Arrowood

3-star hotel in Arrowood
Along with a 24-hour fitness center, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Weekly housekeeping is available.
Sonesta ES Suites Charlotte Arrowood offers 119 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 39-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Sonesta ES Suites Charlotte Arrowood features a 24-hour fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. A complimentary breakfast is offered each morning. This business-friendly hotel also offers barbecue grills, multilingual staff, and a picnic area. Onsite self parking is complimentary.

Sonesta ES Suites Charlotte Arrowood has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October

Property is also known as

Sonesta Arrowood Charlotte
Sonesta Charlotte ES Suites Arrowood
Sonesta ES Suites Arrowood
Sonesta ES Suites Arrowood Hotel
Sonesta ES Suites Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte
Sonesta ES Suites Charlotte Arrowood
Sonesta Suites Charlotte Arrowood
Staybridge Suites Charlotte Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel Charlotte

Sonesta ES Suites Charlotte Arrowood Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 341 out of 1000 reviews
Rating 8 - Good. 200 out of 1000 reviews
Rating 6 - Okay. 159 out of 1000 reviews
Rating 4 - Poor. 136 out of 1000 reviews
Rating 2 - Terrible. 164 out of 1000 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Netra

Business traveler
Liked: Room comfort
Disliked: Staff & service

Fire that associate make your property better

Front desk agents make the stay terrible. Specifically the one in the front who I guess wears purple everyday she wouldn’t tell me her name. Thanks Ms. Mary for listening to my concerns and doing what you could for me.
Stayed 1 night in Mar 2025

6/10 Okay

Kiran

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Property location was appealing. Property premises esp. the elevators were smelling. Parking lot was filled with weed smell Breakfast was technically non-existent at 8 am and there were no refills. Will not go back to this property.
Stayed 2 nights in Mar 2025

8/10 Good

Ashley

Stayed 3 nights in Mar 2025

10/10 Excellent

Annie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 5 nights in Mar 2025

2/10 Terrible

Mary A

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The online pictures are very deceiving. The hotel is very rundown. My room smelled like pee. The carpet was disgusting. The plumbing noise was very annoying. When people in other rooms used the toilet or shower, the noise of the water going through the pipes felt like it was in my room. I won’t be back and don’t recommend.
Stayed 5 nights in Mar 2025

10/10 Excellent

Mark Anthony

Stayed 2 nights in Mar 2025

8/10 Good

alanna

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was super clean! Syaff were great! Breakfast could have been a little better! Overall will return!
Stayed 1 night in Mar 2025

10/10 Excellent

MaryAnn

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

shontae

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again
Stayed 3 nights in Mar 2025

10/10 Excellent

Robert

Stayed 1 night in Mar 2025

10/10 Excellent

Latonya

Liked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Marvin

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

2/10 Terrible

Page

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a 3 night stay and only stayed one night.The room was dirty black stuff in the cabinets,stuff on the floor,black curly hair all stuck in the towels, hair in the draws in the bathroom, hair in the sheets, hair in the blankets, hair stuck on the walls in the bathroom. We got complained on within a hour of being there by a guy under us saying we walking to loud and he was trying to sleep for work.The floors are thin.What really aggravated me was next morning went to breakfast and the breakfast wasn’t very good, French toast wasnt cooked and eggs was watery and some guy was putting his hands in the toppings instead using the tongs. I ended up going to front desk to get more towels before I even grabed them I already see hair stuck in them.I said to the lady do yall not wash the towels?She said idk she just bought those to me and that was literally all she said as im looking thru the towels.Not offering no other towels not apologizing.So I’m even more grossed out and aggravated.Went back to breakfast and same guy that was in the topping was being weird and creeping around the corner and keep looking at us.I just wrote it off but then we kept seeing him creeping in other rooms and around corner.We decide to check out.same lady said after she gave me the towels and I left she went to check the other towels & 8 out of 10 had hair stuck in them.i gave my info to front desk to give to the manager who not there & still haven’t heard back.will be calling unacceptable!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Aiden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Capria

Liked: Cleanliness, property conditions & facilities
Spacey very comfortable beds
Stayed 2 nights in Mar 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Chavi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Most uncomfortable stay ever. Had roaches in the room, no hot water. The receptionist was absolutely rude and homophobic. Wont be coming here ever again.
Stayed 1 night in Mar 2025

2/10 Terrible

Sandra, Inman

Disliked: Cleanliness, staff & service, property conditions & facilities
The facility wasnt clean and bugs crawling up the wall and in kitchen They gave run around when we wanted to check out
Stayed 5 nights in Mar 2025

2/10 Terrible

Blessed

Stayed 2 nights in Feb 2025

10/10 Excellent

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Stayed 3 nights in Mar 2025

4/10 Poor

Kevin

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Some staff were nice most could not communicate or speak English sink/shower were broken kitchen sink leaks Fridgerator broken did not provide ice.no cooking utensils pots/pans missing.
Stayed 8 nights in Mar 2025

8/10 Good

Destyni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Delicia

Stayed 2 nights in Mar 2025