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Sleep Inn & Suites at Concord Mills

2.5 star property

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Photo gallery for Sleep Inn & Suites at Concord Mills

Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Lobby
In-room safe, desk, iron/ironing board, free WiFi
Front of property
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
7821 Gateway Lane, Concord, NC, 28027
  • Great Wolf Lodge Water Park
    ‪12 min walk‬
  • Concord Mills
    ‪12 min walk‬
  • Charlotte Motor Speedway
    ‪4 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪25 min drive‬

Room options

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(51 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(30 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Suite, Non Smoking

7.8 out of 10
Good
(9 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Sleep Inn & Suites at Concord Mills

Concord hotel close to Charlotte Motor Speedway
This hotel features a fitness center, coffee/tea in a common area, and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Sleep Inn & Suites at Concord Mills offers 116 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Sleep Inn & Suites at Concord Mills features a fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Sleep Inn & Suites at Concord Mills has designated areas for smoking.

A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 484 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sleep Inn Concord
Sleep Inn Hotel Concord
Sleep Inn Concord Mills Hotel
Sleep Inn Concord Mills
Sleep Inn & Suites at Concord Mills Hotel
Sleep Inn & Suites at Concord Mills Concord
Sleep Inn & Suites at Concord Mills Hotel Concord

Sleep Inn & Suites at Concord Mills Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 425 out of 1008 reviews
Rating 8 - Good. 250 out of 1008 reviews
Rating 6 - Okay. 158 out of 1008 reviews
Rating 4 - Poor. 78 out of 1008 reviews
Rating 2 - Terrible. 97 out of 1008 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rodney

Stayed 5 nights in Apr 2025

10/10 Excellent

CARLA, Prior Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located for what we wanted to do.
Stayed 1 night in Apr 2025

6/10 Okay

Paulette

Traveled with family
Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Welfreda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy Camper!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Jessie, Fuquay Varina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice, but the highway noise was disturbing
Stayed 1 night in Apr 2025

10/10 Excellent

Luz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Steven

Traveled with family
Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Soraida

Business traveler, Traveled with family
Good
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was fine. Could smell marijuana in the hotel often. Beds not very comfortable.
Stayed 2 nights in Mar 2025

4/10 Poor

Barry

Disliked: Amenities, property conditions & facilities
It just wasn’t what I saw in pictures
Stayed 1 night in Apr 2025

8/10 Good

Monyell

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay.

The front desk was kind and accommodating during our stay. Easy check in and check out. Had what we needed.
Stayed 2 nights in Apr 2025

2/10 Terrible

bradley

Stayed 1 night in Mar 2025

2/10 Terrible

bradley

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 5 nights and chose it due to the good reviews and price point. immediately noticed the room dirty when we arrived and asked to switch rooms but we're unable to. The first night there we noticed a green colored Toyota (lic plate_ Georgia_woth marines logo on it number _ AK AK. this vehicle sat in front of our room with a man sitting inside his vehicle for the entirety of our sta. I told the hotel staff (day shift_night shift_the manager) that my wife and I were very uncomfortable with this and would like to change rooms immediately. needless to say they didn't change our room or offer any sort of remediation to this problem. thr final night there i literally had to rebook through Expedia to get another room. *To top off the whole experience, my bank debit card was compromised amd my bank account was frozen for the next 7 days. I will never ever stay in this hotel again or any of its affiliates. *Also found a camera, literal video camera on the armoire in the room they moved us to Room 106 from our previous room #129
Stayed 1 night in Mar 2025

2/10 Terrible

David

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loud and Dingy

10/10 don't recommend
Stayed 6 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Mostly fine

Overall it was fine but the smell of old cigarette smoke was noticeable and unpleasant
Stayed 1 night in Apr 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sleep Inn by the Speedway

This Charlotte NC-area property is one of many right by highway 85. Its close to the speedway, and the Concord Mills Mall. Staff is very friendly and helpful. In the lobby, there's a daily breakfast with coffee available all day. The dining room attendant is a cheerful lady who goes out of her way to make you feel welcomed. The room had a microwave and fridge. The one thing that we disliked was the tiny Cuisinart coffee maker, now found in most hotels. It makes a mess, and weak coffee to boot.
Stayed 3 nights in Apr 2025

8/10 Good

Katrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Emily D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Kevin, Springfield

Liked: Staff & service, property conditions & facilities
Breakfast bar is not great. Probably one the worst i have ever been to. The rooms are average.
Stayed 2 nights in Apr 2025

8/10 Good

Bruce

Stayed 2 nights in Mar 2025

8/10 Good

Bruce

Liked: Staff & service, property conditions & facilities
The staff was very nice & helpful and everything was clean inside and outside. Couple issues a tractor trailer parked opposite side of the parking spots, the refrigeration unit on the truck ran all night. I had to park at the far end because I couldn't get to the open spots
Stayed 3 nights in Apr 2025

8/10 Good

That Guy

Traveled with family
Liked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Odinga

Disliked: Staff & service
Property was decent but there was a short white skinny lady who was extremly rude and obnoxious. She spoke to me in a very disrespectful manner because I was not out of the room by 11 am I am lodging a formal complaint with the hotel chain and management
Stayed 2 nights in Apr 2025