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Sleep Inn & Suites at Concord Mills

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sleep Inn & Suites at Concord Mills

Seasonal outdoor pool, open 10:00 AM to 8:00 PM, sun loungers
Lobby
Standard Double Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Exterior
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
7821 Gateway Lane, Concord, NC, 28027
  • Great Wolf Lodge Water Park
    ‪15 min walk‬
  • Concord Mills
    ‪18 min walk‬
  • Hendrick Motorsports Complex
    ‪4 min drive‬
  • Concord, NC (USA-Concord Regional)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, Non Smoking

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Suite, Non Smoking

  • 450 sq ft
  • Sleeps 6
  • 2 Double Beds

Similar properties

Exterior

Comfort Suites Concord Mills

Pool
Breakfast included
Parking included
Free WiFi
4.2 out of 5, Very Good, (1001)
The price is $114
per night
$129 total
includes taxes & fees
Jan 28 - Jan 29
Comfort Suites Concord Mills

About this property

Sleep Inn & Suites at Concord Mills

Concord hotel close to Charlotte Motor Speedway
This hotel features a fitness center, coffee/tea in a common area, and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Sleep Inn & Suites at Concord Mills offers 116 accommodations with safes and coffee/tea makers. Premium cable television is provided. Rooms have partially open bathrooms. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Sleep Inn & Suites at Concord Mills features a fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 484 square feet (45 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Sleep Inn & Suites at Concord Mills has designated areas for smoking.

A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 484 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 21

Check-out

Check-out before 9:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sleep Inn Concord
Sleep Inn Hotel Concord
Sleep Inn Concord Mills Hotel
Sleep Inn Concord Mills
Sleep Inn & Suites at Concord Mills Hotel
Sleep Inn & Suites at Concord Mills Concord
Sleep Inn & Suites at Concord Mills Hotel Concord

Sleep Inn & Suites at Concord Mills Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 357 out of 1000 reviews" "
Rating 8 - Good. 304 out of 1000 reviews" "
Rating 6 - Okay. 174 out of 1000 reviews" "
Rating 4 - Poor. 87 out of 1000 reviews" "
Rating 2 - Terrible. 78 out of 1000 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Lynnsey

Liked: Room comfort
Hotel was older but staff was friendly and room was clean
Stayed 1 night in Oct 2024

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stellar customer service. The frontdesk staff goes above and beyond to satisfy their guests' needs.
Stayed 1 night in Oct 2024

8/10 Good

Jamey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel within walking distance of restaurants. Very comfortable bed and a modern shower.
Stayed 1 night in Oct 2024

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms
Stayed 1 night in Oct 2024

2/10 Terrible

Ensley

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Sleep Out
We entered the hotel, there was a guest screaming at the staff about PTSD, sexual trauma, and not receiving her deposit from her stay. This lasted for about 20 minutes. After we checked in, our room cards did not work for the door. We had to turn around with our three children to receive new keys for the door. After getting into the room, we began warming up our food in the microwave. About 30 secs in, the outlets on the walls blew. We were not able to warm our food. We went to grab ice from the ice machine on the first floor, it was not working. We went back to our rooms to settle for the night. Guest ran the halls and screamed until midnight. The next morning, when we were packing up to leave, the doorknob fell off the door. We were trapped in our room for 20 minutes. This felt like a haunted house.
Stayed 1 night in Oct 2024

8/10 Good

Reginald

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

the lester

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Teresa

Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Franco

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience!!
Stayed 1 night in Oct 2024

2/10 Terrible

Ginger

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great staff but filthy!
Stayed 1 night in Sep 2024

10/10 Excellent

Harmanjit Singh

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok, good breakfast. Waiting to get my $100 back.
Stayed 1 night in Sep 2024

2/10 Terrible

Stephen

Disliked: Cleanliness
Horrible
Stayed 2 nights in Sep 2024

6/10 Okay

Elliot M

Disliked: Staff & service
The staff on check in weren’t too helpful. Smell of weed. The breakfast was decent and room was nice enough.
Stayed 2 nights in Sep 2024

6/10 Okay

KEVIN

Stayed 1 night in Sep 2024

10/10 Excellent

Tyvon

Stayed 1 night in Aug 2024

4/10 Poor

Shawn

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Reginald

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Ronald, Canton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Marie

Traveled with family
Liked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Kirby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a quick trip!
Everyone was friendly, rooms were clean, The beds i found to be small however comfortable. Breakfast was good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Beds were very comfortable, shower was extra nice, room was large. Just be prepared for interstate traffic noise.
Stayed 1 night in Sep 2024