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Sheraton Charlotte Airport Hotel

3.5 star property

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Photo gallery for Sheraton Charlotte Airport Hotel

Lobby
Property amenity
Lobby
Front of property
Indoor pool, outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
3315 Scott Futrell Drive, Charlotte, NC, 28208
  • Charlotte Douglas Airport Overlook
  • Bank of America Stadium
    ‪7 min drive‬
  • Spectrum Center
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪4 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

View from property

Deluxe Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 266 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

View from property

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • 266 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

View from property

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(36 reviews)
  • 266 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

View from property

Traditional Room, 1 King Bed

9.2 out of 10
Wonderful
(69 reviews)
  • 266 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Hearing Accessible)

  • 266 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 266 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 266 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 266 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Meeting facility

Hilton Charlotte Airport

  • Pool
  • Free airport shuttle
  • Pet friendly
  • Free WiFi
4.3 out of 5, Excellent, (1413)
$165 nightly
The price is $165 total
includes taxes & fees
Hilton Charlotte Airport

About this property

Sheraton Charlotte Airport Hotel

Charlotte hotel with restaurant
An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a 24-hour business center are onsite. Housekeeping is available on request.
Sheraton Charlotte Airport Hotel offers 222 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Sheraton Charlotte Airport Hotel provides an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities consist of a 24-hour business center, meeting rooms, and limo/town car service. Event facilities measuring 14000 square feet (1301 square meters) include conference space. This business-friendly hotel also offers a library, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Limited onsite parking is available on a first-come, first-served basis (surcharge).

Sheraton Charlotte Airport Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:00 AM and 11:00 AM.
Sheraton Charlotte Airport Hotel has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Limo/town car service
  • Uncovered self parking on site (USD 10 per day)
  • Extended parking on site (USD 50 per week)
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1985
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Uncovered self parking fee: USD 10 per day
  • Extended parking fee: USD 50 per week
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlotte Airport Hotel
Charlotte Airport Sheraton
Sheraton Charlotte Airport
Sheraton Charlotte Airport Hotel
Sheraton Hotel Charlotte Airport
Charlotte Sheraton
Sheraton Charlotte
Sheraton Charlotte Airport
Sheraton Charlotte Airport Hotel Hotel
Sheraton Charlotte Airport Hotel Charlotte
Sheraton Charlotte Airport Hotel Hotel Charlotte

Sheraton Charlotte Airport Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 630 out of 1010 reviews
Rating 8 - Good. 198 out of 1010 reviews
Rating 6 - Okay. 91 out of 1010 reviews
Rating 4 - Poor. 47 out of 1010 reviews
Rating 2 - Terrible. 44 out of 1010 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Allan

Business traveler
Liked: Cleanliness, staff & service, amenities
Amazing pool! Indoor/outdoor swimming is fun for everyone. Great food at the restaurant but a bit pricey. Website says they charge for parking but they don’t.
Stayed 1 night in Mar 2025

10/10 Excellent

Donald

Stayed 2 nights in Mar 2025

4/10 Poor

Cheryl

Stayed 1 night in Mar 2025

10/10 Excellent

Joana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Kiesh

Traveled with partner
Disliked: Property conditions & facilities
I would suggest investing in a heated bar area and installing thick drapes at the door to prevent the frigid air from making the bar/restaurant area a refrigerator
Stayed 2 nights in Dec 2024

10/10 Excellent

Erik

Stayed 2 nights in Mar 2025

10/10 Excellent

marija

Stayed 1 night in Mar 2025

8/10 Good

Tavia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It worked out nicely for our large family group (17 pp there for a funeral )to be able hang out together at the hotel. Luckily not too many pp staying there so pool sitting area was available since front of hotel was roped off and unavailable. The food in the hotel restaurant unfortunately was tasteless. Disappointing. Breakfast was ok except staff seemed anxious to get us out of there(no it wasn't crowded). Another complaint was that they put coffee out in the morning but by 9:30 am it was completely cleaned up and gone! What was that about? In general an easy stay if needing airport shuttle or staying away from city center.
Stayed 1 night in Mar 2025

6/10 Okay

William

Stayed 1 night in Mar 2025

6/10 Okay

patricia falls

Liked: Cleanliness, staff & service, amenities
My room was in need of some paint and repair generally, just old furniture that looked well past its prime. Room was fresh and clean though and that is what matters most.
Stayed 2 nights in Mar 2025

10/10 Excellent

Renee

Stayed 1 night in Jan 2025

10/10 Excellent

Julie

Liked: Cleanliness
Stayed 1 night in Mar 2025

4/10 Poor

Deb, Tampa

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property is so outdated. Beds uncomfortable and TV's need to be replaced.
Stayed 1 night in Mar 2025

8/10 Good

Michaella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were really comfortable and staffs were friendly
Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph

Stayed 1 night in Mar 2025

6/10 Okay

Jaria

Liked: Staff & service
Disliked: Property conditions & facilities
Our experience was only subpar because the bathroom was terrible. The shower water was slow draining.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jerome

Traveled with group
Would definitely stay there again!
Stayed 1 night in Mar 2025

10/10 Excellent

Harry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short but comfortable stay

I was only there for one night but I like the location (close to the airport) and the convenience of the free airport shuttle. I didn't get a chance to use the oil, but it liked nice.
Stayed 1 night in Mar 2025

10/10 Excellent

TERESA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Tavia

Stayed 2 nights in Mar 2025

8/10 Good

Tavia

Stayed 1 night in Mar 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Todd, Athens

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property needs upkeep but staff are nice
Stayed 1 night in Mar 2025

10/10 Excellent

Mariah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facility, amenities are exactly as described, staff is extremely friendly and attentive.
Stayed 1 night in Mar 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to airport.
Stayed 1 night in Mar 2025