Renaissance Charlotte SouthPark

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Renaissance Charlotte SouthPark

Indoor pool
1 bedroom, premium bedding, pillowtop beds, in-room safe
View from property
1 bedroom, premium bedding, pillowtop beds, in-room safe
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Room service
  • Housekeeping
  • Breakfast available

Explore the area

Map
5501 Carnegie Blvd, Charlotte, NC, 28209
  • SouthPark Mall
    ‪7 min walk‬
  • Phillips Place
    ‪18 min walk‬
  • Park Road Park
    ‪2 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪19 min drive‬

Room options

Club Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed

  • 485 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Club Room, 2 Queen Beds

  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed (Mobility Accessible, Tub)

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

  • 252 sq ft
  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

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About this property

Renaissance Charlotte SouthPark

4-star hotel in SouthPark
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and conference space. Housekeeping is available on request.
Renaissance Charlotte SouthPark offers 264 air-conditioned accommodations with iPod docking stations and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels, pay movies, and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Renaissance Charlotte SouthPark features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and 11 meeting rooms. Event facilities measuring 8697 square feet (808 square meters) include conference space. This eco-certified hotel also offers a library, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Renaissance Charlotte SouthPark is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Flagstones - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
The Bar At Flagstones - This bar specializes in American cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Flagstones
  • The Bar At Flagstones

Things to do

  • 24-hour gym
  • Indoor pool
  • Library

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 11 meeting rooms
  • 8,697 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable/satellite channels
  • iPod dock
  • Netflix
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15.00 to 30.00 per person
  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlotte Renaissance
Charlotte Renaissance SouthPark
Renaissance Charlotte
Renaissance Charlotte SouthPark
Renaissance SouthPark
Renaissance SouthPark Charlotte
Renaissance SouthPark Hotel
Renaissance SouthPark Hotel Charlotte
Renaissance Charlotte SouthPark Hotel
Renaissance Charlotte SouthPark Hotel
Renaissance Charlotte SouthPark Charlotte
Renaissance Charlotte SouthPark Hotel Charlotte

Renaissance Charlotte SouthPark Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 613 out of 1001 reviews" "
Rating 8 - Good. 236 out of 1001 reviews" "
Rating 6 - Okay. 87 out of 1001 reviews" "
Rating 4 - Poor. 37 out of 1001 reviews" "
Rating 2 - Terrible. 28 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
443
Great room. Very good breakfast. Juan Carlos waited on us. Bill was approximately $45 and a few cents. I left $55.00. A fifty and a 5. Made sure Juan was aware and he walked over to get the cash but my MC was charged an extra $44.62. My checkout statement was 275.45??! Please correct. Thanks
Stayed 1 night in Oct 2024

8/10 Good

Roosevelt

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience but I was told I would be charged $100 for incidentals but i had a $318 hold on my credit card. Didn't really get a good reason as to why. Will see what happens in a day or so
Stayed 2 nights in Oct 2024

10/10 Excellent

Courtney

Disliked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Jonica

Traveled with family
Liked: Cleanliness
Checking in wasnt too bad, parking was easy and plentiful, close to lots of things to do. The room had a weird odor that seemed to be coming from the air conditioner. The room was hot on one side and cold on the other and the bedding had a weird smell. Unable to get breakfast tickets. This stay wasnt as great as prior stays but i would try again.
Stayed 1 night in Sep 2024

10/10 Excellent

Takara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints at all!!!EVERYTHING was awesome
Stayed 2 nights in Sep 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean lovely room staff great
Stayed 1 night in Sep 2024

8/10 Good

Nate

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New great updated rooms and free good parking
Stayed 1 night in Sep 2024

10/10 Excellent

Daria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was simply outstanding!!! Staff was extremely pleasant and kind.
Stayed 1 night in Sep 2024

10/10 Excellent

corporate

Stayed 1 night in Sep 2024

10/10 Excellent

patrick

Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

David

Stayed 1 night in Sep 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Jerry

Traveled with family
Liked: Staff & service
2 nights
Stayed 2 nights in Aug 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely amazing property, the beds were so comfy and property was kept very clean and late at night they have security walk the building, the staff was also super helpful and very kind, and will definitely book here again in the future : )
Stayed 3 nights in Aug 2024

10/10 Excellent

Marcia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Aug 2024

6/10 Okay

Phil

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Well, this hotel was booked last minute because it was near my wife’s place of employment. Our property was hit with flash flooding earlier that day and was under 4’ of water. I was surprised based off the reviews regarding how friendly and polite the staff was that the three people I spoke with at check in, not one offered even a fake apology or concern about the flooding despite my seeing a security camera feed during check in that showed significant water level increases. Aside from this, the hotel was clean, walkable, beds were comfy, close to everything from dining and shopping to entertainment, and mostly very quiet. Only other issues were the bathroom door is a sliding barn door that leaves a .75” gap down the full sides and has no lock. If you value privacy in the bathroom this is an issue. Despite the coffee shop being open in the morning for almost an hour none of the pastries were ready yet. Again, people have bad days, I know I was having one and perhaps I caught the staff on an off day but it would’ve been nice to have a human response of some kindness. If proximity is your biggest concern then this place is more than fine.
Stayed 1 night in Aug 2024

10/10 Excellent

Kaitlyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and quaint, lovely staff, very walkable enjoyed myself immensely! I would come back and I would recommend others to stay.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Our room had no hand soap bars and only two towels. There were no creamers for our coffee in our room. Other than that our stay was good.
Stayed 1 night in Aug 2024

10/10 Excellent

Nebiyou, springfield

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay!
Stayed 2 nights in Aug 2024