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Quality Suites Pineville - Charlotte

2.5 star property

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Photo gallery for Quality Suites Pineville - Charlotte

Lobby
Fridge, microwave, coffee/tea maker, paper towels
Desk, laptop workspace, blackout drapes, iron/ironing board
Indoor pool
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
9840 Pineville - Matthews Rd, Pineville, NC, 28134
  • Carolina Place
    ‪6 min walk‬
  • Carowinds Theme Park
    ‪7 min drive‬
  • Quail Hollow Club
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (2 Queen Beds, Sofa Bed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking (2 Queen Beds, Sofa Bed)

  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Non Smoking (2 Queen, 2 Person Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Non Smoking (2 Queen, 2 Person Sofabed)

  • 280 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Business Suite, Non Smoking (1 King, 2 Person Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Business Suite, Non Smoking (1 King, 2 Person Sofabed)

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

1 bedroom, desk, laptop workspace, blackout drapes

Best Western Plus Pineville-Charlotte South

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.8 out of 5, Good, (1000)
$85 nightly
The price is $85 total
includes taxes & fees
Best Western Plus Pineville-Charlotte South

About this property

Quality Suites Pineville - Charlotte

Pineville hotel with indoor pool
Along with an indoor pool, this hotel has a fitness center and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite. Housekeeping is available on request.
Quality Suites Pineville - Charlotte offers 75 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Pineville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Quality Suites Pineville - Charlotte features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Onsite uncovered self parking is complimentary.

Quality Suites Pineville - Charlotte has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • In-room safe fee: USD 2.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Quality Suites Carolina Place Mall
Quality Suites Place
Quality Suites Place Hotel
Quality Suites Place Hotel Carolina Mall
Quality Suites Carolina Place Mall Hotel
Quality Suites Place Mall Hotel
Quality Suites Place Mall
Quality Suites Pineville - Charlotte Hotel
Quality Suites Pineville - Charlotte Pineville
Quality Suites Pineville - Charlotte Hotel Pineville

Quality Suites Pineville - Charlotte Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 501 out of 1000 reviews
Rating 8 - Good. 255 out of 1000 reviews
Rating 6 - Okay. 123 out of 1000 reviews
Rating 4 - Poor. 62 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Pamela

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In the description of the hotel it didn't say anything about being charged an extra $2 per night. I went to the desk and asked for 2 sheets of copy paper and the desk clerk acted as though she didn't want to give them to me. I was at the desk the for 5 minutes just for 2 pieces of paper. The staff wasn't friendly or helpful at all.
Stayed 2 nights in Mar 2025

10/10 Excellent

JENNIFER

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Charlotte

Traveled with family
Liked: Amenities
Everyone was nice and friendly! Great place to stay.
Stayed 3 nights in Mar 2025

6/10 Okay

Karl

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very poor cleanliness in our room. There was mold on the bathroom ceiling. The toilet seat was falling off the toilet. The toilet paper dispenser was loose on the wall. Stains on the couch. Cracked tiles on the floor and cracks and poorly repaired areas of the wall in the bathroom.
Stayed 1 night in Mar 2025

8/10 Good

Kenny

Stayed 1 night in Mar 2025

10/10 Excellent

shaunta

Stayed 1 night in Mar 2025

6/10 Okay

Yolanda

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2025

4/10 Poor

Deborah

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not a good place for children. It needs a do over.

Very disappointed in the hotel. Not clean. Kids were asking to go home soon after they dot there. Bugs in the room cracks in the wall just made them very uncomfortable so they stayed only one night. I really really would like a refund for the second night.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rikeya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Tori

Disliked: Staff & service
Stayed 3 nights in Feb 2025

8/10 Good

deborah

Stayed 1 night in Feb 2025

2/10 Terrible

Juan

Disliked: Staff & service, property conditions & facilities
Not house keeping
Stayed 4 nights in Jan 2025

10/10 Excellent

Larita, norfolk

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was very nice and it was around a lot of shopping store to go.
Stayed 2 nights in Dec 2024

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Vincent

Traveled with family
Breakfast was blah and rooms were outdated and dirty
Stayed 2 nights in Jan 2025

10/10 Excellent

Joss Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A brief stay overnight as we were road tripping. Room was great: comfortable beds and room was clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Peggy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Lora

Traveled with group, Traveled with partner, Traveled with family
I was charged for something I didn’t even use and have another charge I did not authorize. Walls are thin. There was hair inside a folded “clean” towel. My door key stopped working 30 mins prior to checking out. Housekeeping came in the room before checkout I didn’t even hear her. My son told me she just opened the door. I’ve stayed once in the past no issue. But highly unlikely to return after this visit.
Stayed 2 nights in Dec 2024

6/10 Okay

Destiny

Stayed 3 nights in Dec 2024

6/10 Okay

LaKeisha

Stayed 1 night in Dec 2024

6/10 Okay

Edgar

Stayed 4 nights in Nov 2024

6/10 Okay

Courtney

Liked: Staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Maaliyah

Stayed 3 nights in Nov 2024

6/10 Okay

Ethan

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bathroom toilet didn't flush toilet paper at all. The lobby bathroom was being serviced, too, so we had to use bathrooms outside the hotel
Stayed 2 nights in Nov 2024