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Quality Inn & Suites Airport

2.5 star property

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Photo gallery for Quality Inn & Suites Airport

Desk, laptop workspace, soundproofing, iron/ironing board
Lobby
Front of property
Meeting facility
Outdoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • Gym

Explore the area

Map
3100 Queen City Drive, Charlotte, NC, 28208
  • Charlotte Douglas Airport Overlook
    ‪6 min drive‬
  • Bank of America Stadium
    ‪7 min drive‬
  • Spectrum Center
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Smoking

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Room, 2 Double Beds, Accessible, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

Desk, laptop workspace, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Smoking

  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Airport

Hotel in Toddville Road
A fitness center, coffee/tea in a common area, and a business center are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a meeting room, dry cleaning, and laundry facilities. Change of towels is available on request.
Quality Inn & Suites Airport offers 127 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Quality Inn & Suites Airport has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Alcohol is not served at this property
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Quality Inn Airport Charlotte
Quality Airport Charlotte
Quality Inn Suites Charlotte Airport
Quality & Suites Charlotte
Quality Inn & Suites Airport Hotel
Quality Inn & Suites Airport Charlotte
Quality Inn & Suites Airport Hotel Charlotte

Quality Inn & Suites Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 828 out of 2137 reviews
Rating 8 - Good. 535 out of 2137 reviews
Rating 6 - Okay. 361 out of 2137 reviews
Rating 4 - Poor. 199 out of 2137 reviews
Rating 2 - Terrible. 214 out of 2137 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bill, Southbridge

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. Staff was great from the check in to the cleaning people. Everyday the room was cleaned and new towels. We rented 2 rooms and we were very satisfied. Great job to the cleaning and check in staff!!! Thank you.
Stayed 4 nights in Jan 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Jan 2025

6/10 Okay

Sushmita

I got stranded at the airport and needed a hotel for a few hours before catching the next morning flight. Booking was a breeze through expedia and the hotel shuttle was waiting right outside. I had no problem communicating with the hotel and getting into the shuttle. There is nothing fancy about this hotel but it is clean. At <$100 you can’t expect more. It served my purpose quite well.
Stayed 1 night in Jan 2025

6/10 Okay

Dwight

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
very nice area but the towels seemed a bit brown and the floor of my room was not mopped it was very sticky and dirty the room also reeked of smoke every time i entered and I'm a non smoker.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort

Suitable and covenient for overnight airport stay

We missed our connecting flight out of Charlotte and we're only going to spend a few hours there, ate breakfast and go back to the airport the next day. Place was clean enough, provided enough breakfast, and airport shuttle so everything was very convenient at price almost half of similarly rated hotels. The facility itself has obviously undergone updating, but not all in the best manner (some bad spots literally just painted over); still, it was clean, bed was comfortable, it was perfect for what we needed. (I found 1 dead, dedicated baby roach in the desk top, which was odd because the rest of the room was very clean.)
Stayed 1 night in Jan 2025

8/10 Good

Chris

Business traveler
Liked: Property conditions & facilities, room comfort
It was good.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We would definitely stay here again!

The staff were all friendly and helpful. The room was clean, quiet, and comfortable.The airport shuttle was very prompt and a simple process. We would definitely stay here again.
Stayed 1 night in Feb 2025

8/10 Good

Barbara

Traveled with group, Traveled with family
We called for the shuttle for pickup at the airport. They told us 15 minutes, after 45 minutes a driver from another hotel took us to the property.
Stayed 1 night in Feb 2025

4/10 Poor

Graciela

Traveled with partner
Disliked: Property conditions & facilities
A couple of the lights in the room did not turn on; and some people woke us up banging on the door of the room beside us. Breakfast is very basic. I suppose it lived up to the price. I would stay here again for one night but not the whole week
Stayed 1 night in Jan 2025

10/10 Excellent

Ankush

Traveled with partner
We stayed here while our flight was grounded for bad weather overnight. Airport shuttle was convenient. Free breakfast was so helpful. Check in was easy. Very reasonably priced for what you get.
Stayed 1 night in Jan 2025

6/10 Okay

Heriberto

Liked: Staff & service
Disliked: Amenities
I seemed isolated
Stayed 3 nights in Jan 2025

10/10 Excellent

Phyllis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just whai i needed for short overnight and air transportation
Stayed 1 night in Jan 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was perfect for night or two stay for a show.. Will be back, Thanks
Stayed 1 night in Jan 2025

6/10 Okay

Joaquin, San jose

Traveled with group
Liked: Cleanliness, staff & service, amenities
poor breakfast options
Stayed 5 nights in Jan 2025

6/10 Okay

Desaray

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
My door didn’t look apparently. However , none of my belongings came up missing.
Stayed 1 night in Jan 2025

4/10 Poor

Nury

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Carolyn, Lodi

Liked: Cleanliness, staff & service, amenities
It was ok
Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Price was very reasonable and the front staff was very pleasant and helpful, actually had a beautiful smile. Been missing a lot of this lately.
Stayed 1 night in Jan 2025

8/10 Good

Rich, Wilson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Great value!!
Stayed 1 night in Jan 2025

4/10 Poor

Latanya

Liked: Staff & service
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness

Old and outdated

Overall the hotel is fine. Its a bit outdated and old. The bathroom was VERY small. It's a bit noisy as you can hear the doors being slammed. The good thing is there are food choices near by. Cracker Barrel is in walking distance and Waffle House is across the street. Other food options are up the street. Now the bad I killed so many roaches in this room. It was absolutely ridiculous. The room needs to be sprayed ASAP. I did speak with management and he apologized and they offered 25 percent of my money back. Overall the stay wasn't bad they definitely need to spray for bugs!
Stayed 2 nights in Jan 2025

8/10 Good

Marcus

Stayed 1 night in Jan 2025