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Quality Inn & Suites Airport

2.5 star property

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Photo gallery for Quality Inn & Suites Airport

Desk, laptop workspace, soundproofing, iron/ironing board
Lobby
Front of property
Lobby
Outdoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • Gym

Explore the area

Map
3100 Queen City Drive, Charlotte, NC, 28208
  • Charlotte Douglas Airport Overlook
  • Bank of America Stadium
    ‪7 min drive‬
  • Spectrum Center
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Smoking

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Room, 2 Double Beds, Accessible, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

Desk, laptop workspace, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Smoking

  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Airport

Hotel in Toddville Road
A fitness center, coffee/tea in a common area, and a business center are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a meeting room, dry cleaning, and laundry facilities. Change of towels is available on request.
Quality Inn & Suites Airport offers 127 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Quality Inn & Suites Airport has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from May 19 2025 to May 26 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Alcohol is not served at this property
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Quality Inn Airport Charlotte
Quality Airport Charlotte
Quality Inn Suites Charlotte Airport
Quality & Suites Charlotte
Quality Inn & Suites Airport Hotel
Quality Inn & Suites Airport Charlotte
Quality Inn & Suites Airport Hotel Charlotte

Quality Inn & Suites Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 857 out of 2207 reviews
Rating 8 - Good. 553 out of 2207 reviews
Rating 6 - Okay. 377 out of 2207 reviews
Rating 4 - Poor. 201 out of 2207 reviews
Rating 2 - Terrible. 219 out of 2207 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Princess

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not stay here. I arrived at the hotel just to be informed that he had no rooms available because of a business trip after I already paid!!
Stayed 1 night in Feb 2025

8/10 Good

Gordon

In a sketchy part of town. A lot of the rooms are booked out to long term renters
Stayed 1 night in Feb 2025

2/10 Terrible

James

Stayed 1 night in Feb 2025

8/10 Good

Michael

Disliked: Room comfort

You get what you pay for.. it’s OK

Bed super soft.. sagged down almost to the floor. It was a reasonable, semi-dumpy airport hotel. $79 for an overnight in Charlotte with a free shuttle. Didn’t like the breakfast. Toaster didn’t work. Nothing hot - but it seemed clean, just very dated. There is a Cracker Barrel next door - which isn’t my favorite chain - but nice to have a restaurant near that had decent food options.
Stayed 1 night in Feb 2025

4/10 Poor

Lori Bet

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Paper thin walls. Gross shower/tub. Gross.

The walls seemed like paper thin. I could hear the connecting room next to us too clearly. People walking outside sounded like they were inside our room. 5 gun shots went off around 2am. The tub was disgusting. My husband nor myself took off our socks until we changed to leave the next morning. The front desk clerk and airport transfer driver were friendly and that process went smoothly.
Stayed 1 night in Feb 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Dave

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Jean-Sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport. Free shuttle to/from airport was very convenient. Nice breakfast in the morning. Good value for the money if you just need a room for the night :)
Stayed 1 night in Feb 2025

6/10 Okay

Suzanne

Liked: Staff & service
Disliked: Property conditions & facilities
Did not know I'd have to go outside to get to room up on 3rd floor. Felt unsafe, then entered into dark room groping around because wall switch didn't work and neither did heat on a very cold night. Desk clerk was polite though and came up to fix it. Place was VERY old, as were the dim lights and everything. Seemed clean though and the redeeming quality were the beds with soft sheets.
Stayed 1 night in Feb 2025

10/10 Excellent

Cynthia

Traveled with partner
Liked: Property conditions & facilities
Furniture was very stark but room was clean and convenient to the airport- shuttle was timely
Stayed 1 night in Feb 2025

10/10 Excellent

Taninika

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Shahzad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, accommodating and helpful. Breakfast room lady was very helpful and friendly. I recommend this place to stay.
Stayed 2 nights in Feb 2025

6/10 Okay

Nicola

Liked: Cleanliness, staff & service
I book thebplace by mistake. I though I was going into another quality inn but I needed just for few hours So stayed there and for the money it’s fine. I don’t think we should blame the hotel for the undafe neighborhood.
Stayed 1 night in Feb 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, everything one needs and more. Reliable wake up call and shuttle. Staff very helpful. Great price though Orbitz.
Stayed 1 night in Feb 2025

6/10 Okay

dayna

The floor in my room was pretty dirty. I found a silverfish in my bed. Other than that, it was decent for a quick stay before my flight out.
Stayed 1 night in Feb 2025

10/10 Excellent

Makayla

Stayed 1 night in Feb 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
I was so thrilled to see a Cracker Barrel next door I didn’t notice much else. The hotel was clean and quiet and we were completely satisfied with our stay.
Stayed 1 night in Feb 2025

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Ace, Springfield

Liked: Staff & service
….
Stayed 1 night in Feb 2025

2/10 Terrible

Adela

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Very rude and mean, the man has a very heavy accent and expect you to understand him.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was polite. Area was very clean nice secluded safe.
Stayed 1 night in Dec 2024

10/10 Excellent

KEVIN, PALM COAST

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For the price it was worth it. Close to airport,easy check- in,good continental breakfast, room was clean, would go there again
Stayed 1 night in Feb 2025

8/10 Good

Carol

Stayed 1 night in Feb 2025

6/10 Okay

Samantha

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Phillip

Stayed 1 night in Feb 2025