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Hyatt Place Charlotte Downtown

3.0 star property

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Photo gallery for Hyatt Place Charlotte Downtown

Standing tall in the heart of the city, this hotel offers stunning views from its multiple balconies.
Relax in style with a comfortable seating area and a beautiful potted plant, surrounded by a modern reception desk and elegant lighting.
Relax in this inviting space with a large bed and cozy seating area.
Relax in a stylish room with a large bed, sofa, and desk, offering a city view.
Enjoy a city view from the large window, with a flat-screen TV and comfortable seating area.

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
222 South Caldwell Street, Charlotte, NC, 28202
  • Spectrum Center
    ‪3 min walk‬
  • Charlotte Convention Center
    ‪5 min walk‬
  • Bank of America Stadium
    ‪14 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Shower)

9.0 out of 10
Wonderful
(13 reviews)
  • 680 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Boardroom Suite)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, City View (Boardroom Suite)

9.4 out of 10
Exceptional
(3 reviews)
  • 600 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds (High Floor)

9.0 out of 10
Wonderful
(47 reviews)
  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (High Floor)

7.6 out of 10
Good
(13 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(110 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(5 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 593 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

8.8 out of 10
Excellent
(35 reviews)
  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Shower)

7.8 out of 10
Good
(13 reviews)
  • 593 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

7.8 out of 10
Good
(11 reviews)
  • 850 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Hyatt Place Charlotte Downtown

3-star hotel in Uptown Charlotte
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free full breakfast and free WiFi in public areas are also provided. Additionally, a rooftop terrace, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place Charlotte Downtown offers 172 air-conditioned accommodations with MP3 docking stations and safes. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 2002 square feet (186 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and tour/ticket assistance. Onsite parking is available (surcharge).

Hyatt Place Charlotte Downtown is a smoke-free property.

A complimentary full breakfast is served between 6:30 AM and 9:00 AM on weekdays. An additional breakfast (subject to charges) is served daily.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 38 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,002 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (15 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (20 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [459 East Third Street]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Check-in for this property is located on the 10th floor.
This property's per day incidental fee deposit is refundable via credit card pending room inspection.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 75.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 38 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Charlotte Downtown
Hyatt Place Hotel Charlotte Downtown
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Hotel
Hyatt Charlotte Charlotte
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Downtown Charlotte
Hyatt Place Charlotte Downtown Hotel Charlotte

Hyatt Place Charlotte Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 762 out of 1306 reviews
Rating 8 - Good. 261 out of 1306 reviews
Rating 6 - Okay. 143 out of 1306 reviews
Rating 4 - Poor. 70 out of 1306 reviews
Rating 2 - Terrible. 70 out of 1306 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Only Valet parking available.

This hotel only has valet parking tha us $38.00 per night.
Stayed 1 night in Apr 2025

8/10 Good

Carl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This property was a solid 4 out of 5. The disadvantages are that it doesn't have a pool or outdoor space.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kiarra

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Carol, West Union

Stayed 1 night in Apr 2025

10/10 Excellent

Mikki

Liked: Cleanliness, staff & service, property conditions & facilities
Smooth check in and friendly staff. I enjoyed my stay and the view of Charlotte
Stayed 1 night in Apr 2025

4/10 Poor

Joshua

Stayed 1 night in Apr 2025

8/10 Good

Denver

Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities
It is a typical hotel in a large city - nothing bad and nothing special. Parking was expensive - the city lot is across the street.
Stayed 2 nights in Jan 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, excellent location
Stayed 1 night in Apr 2025

10/10 Excellent

Blakesita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looked everything about the hotel!
Stayed 1 night in Apr 2025

10/10 Excellent

Erlinda c, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and clean
Stayed 1 night in Apr 2025

6/10 Okay

Melissa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet parking only was a turn off. Had difficulty finding the property, as physical address was different from plane to park. Odd setup with regard to hotel lobby being on different floor from where valet was. I guess that was for safety reasons? Did like key card access only to reach different floors, as well as security guard on ground floor.
Stayed 1 night in Apr 2025

10/10 Excellent

charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service
Stayed 2 nights in Apr 2025

10/10 Excellent

Leyla, Port Saint Lucie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Ashling

Business traveler
Stayed 2 nights in Apr 2025

10/10 Excellent

Sidick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay for your charlotte visit
Stayed 1 night in Apr 2025

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Apr 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

JAMISHA S

Stayed 1 night in Apr 2025

6/10 Okay

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Elias

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Kerrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great but it wasn’t quiet at all! Some quests were extremely loud until wee morning hours making it hard to sleep. Other than that minor issue we had a great time! Staff and facilities were great! Enjoyed the valet parking and the restaurant Fahrenheit located on the top floor
Stayed 1 night in Apr 2025

8/10 Good

Arrika

Stayed 1 night in Jan 2025

10/10 Excellent

Jimmie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and great property. Will definitely stay again in the future.
Stayed 2 nights in Mar 2025