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Hyatt Place Charlotte Downtown

3.0 star property

Choose dates to view prices

Photo gallery for Hyatt Place Charlotte Downtown

Front of property - evening/night
Terrace/patio
Interior entrance
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
222 South Caldwell Street, Charlotte, NC, 28202
  • Spectrum Center
    ‪3 min walk‬
  • Charlotte Convention Center
    ‪5 min walk‬
  • Bank of America Stadium
    ‪14 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Shower)

  • 680 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Boardroom Suite)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, City View (Boardroom Suite)

  • City view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds (High Floor)

  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (High Floor)

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed (High Floor)

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Shower)

  • 593 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Shower)

  • 593 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • 850 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Hyatt Place Charlotte Downtown

3-star hotel in Uptown Charlotte
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free full breakfast and free WiFi in public areas are also provided. Additionally, a rooftop terrace, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place Charlotte Downtown offers 172 air-conditioned accommodations with MP3 docking stations and safes. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 2002 square feet (186 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and tour/ticket assistance. Onsite parking is available (surcharge).

Hyatt Place Charlotte Downtown is a smoke-free property.

A complimentary full breakfast is served between 6:30 AM and 9:00 AM on weekdays. An additional breakfast (subject to charges) is served daily.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 38 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,002 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [459 East Third Street]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Check-in for this property is located on the 10th floor.
This property's per day incidental fee deposit is refundable via credit card pending room inspection.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 75.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 38 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Charlotte Downtown
Hyatt Place Hotel Charlotte Downtown
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Hotel
Hyatt Charlotte Charlotte
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Downtown Charlotte
Hyatt Place Charlotte Downtown Hotel Charlotte

Hyatt Place Charlotte Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 712 out of 1237 reviews
Rating 8 - Good. 256 out of 1237 reviews
Rating 6 - Okay. 133 out of 1237 reviews
Rating 4 - Poor. 66 out of 1237 reviews
Rating 2 - Terrible. 70 out of 1237 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Felicia Duncan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful. The room was clean and comfortable. Breakfast was delicious with good selections. The valet was friendly.
Stayed 2 nights in Feb 2025

10/10 Excellent

DeNiqua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Corey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 2 nights in Feb 2025

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a bit of construction happening inside the hotel. Didn’t affect us. When we checked into our room it had a horrible smoking smell. The hotel is a non smoking hotel. What I did like the reservation’s desk assigned us a new room right away and it was great and called and checked to make sure all was good. Would stay again!
Stayed 1 night in Feb 2025

10/10 Excellent

Rob

Stayed 4 nights in Feb 2025

10/10 Excellent

Zoe

Stayed 1 night in Feb 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay with very nice Staff
Stayed 4 nights in Feb 2025

10/10 Excellent

Elisabeth, Fargo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was kind and helpful with a well stocked and refreshed breakfast in the AM. Room was incredibly spacious and clean. Bathroom door was a beast to open so we ended up just leaving it open. Otherwise everything was great. Perfect walking distance to the Spectrum Center.
Stayed 1 night in Feb 2025

10/10 Excellent

Racine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jenifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was HUGE, 2 queens. The staff was very nice and helpful. Checkin/Checkout was a breeze. The location is very walkable, valet parking was $38 while self park was $30, for the extra $8 it was worth it to have it in secure parking with in/out privileges. The rooftop restaurant had wonderful city views and a $5 @ 5pm happy hour.
Stayed 1 night in Feb 2025

6/10 Okay

Essence

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I really did not understand why we had to pay for valet parking there is no parking deck for guest to park. It’s either park valet or park with the general population and pay there as well. The water pressure in the hotel bathroom shower was absolutely the worst . If you had food to warm up you can hang it up there was no microwave in the room or the eating area in the hotel. I will stick with my Marriott from now on.
Stayed 2 nights in Feb 2025

10/10 Excellent

SAKEITHA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and short walk to Midnight Diner and Kitchen and Kicktails ( both have excellent food).
Stayed 3 nights in Feb 2025

10/10 Excellent

Katie

Stayed 1 night in Feb 2025

10/10 Excellent

Tiffany

Stayed 2 nights in Feb 2025

6/10 Okay

Baylee

Traveled with group
Liked: Staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Farah

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Super nice hotel! Only thing was there was hair in the shower when we got there.
Stayed 1 night in Feb 2025

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Haley

Traveled with family
Liked: Staff & service, property conditions & facilities

Weekend family stay

Bathroom wasn’t very clean upon arrival, there was hair in the shower and sink area. The bed are not comfortable compared to other places downtown, so probably won’t stay again. We did have an issue around 3am on our hall and security was fast to respond and assist, so that was a plus that everyone around appreciated. Staff was wonderful, an upgrade to the beds would be my only suggestion.
Stayed 1 night in Feb 2025

10/10 Excellent

Consuello

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! Great staff!
Stayed 1 night in Feb 2025

10/10 Excellent

Dominick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great. The staff were very friendly.
Stayed 1 night in Feb 2025

2/10 Terrible

Andrea

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities
Everything
Stayed 1 night in Feb 2025

10/10 Excellent

Marcia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025