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Hyatt Place Charlotte Downtown

3.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Place Charlotte Downtown

Front of property - evening/night
Terrace/patio
Lobby sitting area
Interior entrance
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
222 South Caldwell Street, Charlotte, NC, 28202
  • Spectrum Center
    ‪4 min walk‬
  • Queen City Quarter
    ‪4 min walk‬
  • NASCAR Hall of Fame
    ‪5 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Shower)

  • 680 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Boardroom Suite)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, City View (Boardroom Suite)

  • 600 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds (High Floor)

  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (High Floor)

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed (High Floor)

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Shower)

  • 593 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

View from room

Room, 1 King Bed, Accessible (Shower)

  • 593 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • 850 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

HYATT house Charlotte/Center City

Pool
Breakfast included
Pet friendly
Free WiFi
4.3 out of 5, Excellent, (1213)
The price is $140
per night
$161 total
includes taxes & fees
Feb 10 - Feb 11
HYATT house Charlotte/Center City

About this property

Hyatt Place Charlotte Downtown

3-star hotel in Uptown Charlotte
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free full breakfast and free WiFi in public areas are also provided. Additionally, a rooftop terrace, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place Charlotte Downtown offers 172 air-conditioned accommodations with MP3 docking stations and safes. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 2002 square feet (186 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and tour/ticket assistance. Onsite parking is available (surcharge).

Hyatt Place Charlotte Downtown is a smoke-free property.

A complimentary full breakfast is served between 6:30 AM and 9:00 AM on weekdays. An additional breakfast (subject to charges) is served daily.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 38 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,002 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [459 East Third Street]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Check-in for this property is located on the 10th floor.
This property's per day incidental fee deposit is refundable via credit card pending room inspection.

Renovations and closures

The property will be renovating from November 3 2024 to March 31 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Business center
  • Exterior
  • Front desk
  • Lobby

Guests will have access to the following alternate facilities during the renovation:

  • Health club
  • Recreational facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 75.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 38 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Charlotte Downtown
Hyatt Place Hotel Charlotte Downtown
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Hotel
Hyatt Charlotte Charlotte
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Downtown Charlotte
Hyatt Place Charlotte Downtown Hotel Charlotte

Hyatt Place Charlotte Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 645 out of 1163 reviews" "
Rating 8 - Good. 256 out of 1163 reviews" "
Rating 6 - Okay. 129 out of 1163 reviews" "
Rating 4 - Poor. 68 out of 1163 reviews" "
Rating 2 - Terrible. 65 out of 1163 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was nice and close to everything in downtown
Stayed 1 night in Oct 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
We visited to attend a concert at the Spectrum Arena. Everyone was super nice. The location was perfect. The room was clean. We ate dinner on the roof before the concert. I gave it a 4 because the restroom in the common area (10th floor lobby) was not clean. I used it at check in and checkout and it was really dirty both times and the hotel was not that crowded….
Stayed 1 night in Oct 2024

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Everything was great exception for the AC unit in our room. It was very loud and made a ringing sound all night.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Property conditions & facilities
Great location to the Charlotte Hornets game. Had food options when we got back to the hotel until 11:00 and a 24/7 coffee bar. Excellent choice!
Stayed 1 night in Oct 2024

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and genuine customer service
Friendly super helpful, relaxed and polite staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Pedro

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Jose, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Hadiyah, Irmo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and the staff was very helpful throughout the visit. It was located in proximity to where we were visiting making walking an ease for our stay with parking. Breakfast was delicious, hot, and had variations for the palette. Our room was comfortable with shades that blocked the sun for sleeping. However, the valet staff (was different than arrival) did not greet us as we passed them by with luggage busy chatting in a side office with our car keys as we were departing. We had to go back inside to ask for our car key— yet no one came outside again. Besides that, great hotel for our needs.
Stayed 1 night in Oct 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Jacqueline

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really big
Stayed 1 night in Oct 2024

10/10 Excellent

Amber

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Alan

Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Staff & service, property conditions & facilities
I had a room with 2 queen beds, it was neat and clean. The view was amazing and it was pretty close to the Bank of America stadium, which is why we booked the room to begin with. The staff was pleasant and helpful.
Stayed 1 night in Oct 2024

2/10 Terrible

SOUNANH

Traveled with family
Disliked: Staff & service
Parking and lobby need improvement
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Darius

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooftop bar!
Stayed 2 nights in Sep 2024

8/10 Good

Catherine

Stayed 1 night in Oct 2024

10/10 Excellent

Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Juan, Indianapolis

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just like it
Stayed 1 night in Oct 2024

10/10 Excellent

Dymond

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place
Stayed 2 nights in Oct 2024

10/10 Excellent

Sergio F Dargenio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to stadiums and museums
Stayed 3 nights in Oct 2024

10/10 Excellent

Tarhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024