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Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

Exterior
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas
Exterior
Property amenity
Down comforters, pillowtop beds, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Laundry

Explore the area

Map
15139 Ballancroft Parkway, Charlotte, NC, 28277
  • Ballantyne Country Club
    ‪15 min walk‬
  • The Amp Ballantyne
    ‪3 min drive‬
  • Carolina Place
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Comms Accessible. Roll-In Shower)

Down comforters, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Comms Accessible. Roll-In Shower)

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility)

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Mobility)

  • 355 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 2 Queen Beds

  • 355 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Shower, hair dryer, towels, soap

Suite, 1 King Bed, Accessible

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications Accessible)

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Communications Accessible)

  • 355 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Transfer Shower)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Transfer Shower)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites Charlotte/Ballantyne

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, (692)
The price is $127
per night
$146 total
includes taxes & fees
Mar 3 - Mar 4
Hampton Inn & Suites Charlotte/Ballantyne

About this property

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

Hotel in Ballantyne
A 24-hour fitness center, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG offers 146 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG features a 24-hour fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, a picnic area, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's games
  • Fenced pool
  • Free crib
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

The seasonal pool will be open from May to November
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Charlotte Ballantyne Hotel
Holiday Inn Express Ballantyne Hotel
Holiday Inn Express Charlotte Ballantyne
Holiday Inn Express Ballantyne
Inn Express Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne an IHG Hotel
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG Hotel

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 634 out of 1004 reviews
Rating 8 - Good. 167 out of 1004 reviews
Rating 6 - Okay. 74 out of 1004 reviews
Rating 4 - Poor. 54 out of 1004 reviews
Rating 2 - Terrible. 75 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jason, Iselin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect. It was about a 22 min drive from downtown Charlotte. The area is very safe since there is a police station right next to the property. There are several dining options in walking distance and grocery stores nearby. The rooms were clean, beds comfortable, shower worked great. The best part was the breakfast buffet each morning.
Stayed 4 nights in Nov 2024

10/10 Excellent

TANYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Has a keureg coffee machine in the room, good breakfast)french toast, eggs, hot coffee. I would stay here again. I stayed by myself for a funeral.
Stayed 5 nights in Nov 2024

10/10 Excellent

Tiffany Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though I had problems with the Rent-A-Car, everything was wonderful even the way they handles the Rent-A-Car and only had five hours left before I had to return. They still gave me another car and I enjoyed my vacation.
Stayed 2 nights in Oct 2024

6/10 Okay

Callie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were warmly received by a young man at the front desk, employee of the month no less! The breakfast, however, was disappointing. It was great on a previous visit, so we were surprised.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tyshana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , served breakfast every morning 7-10am, gym is perfect for a late night workout , & they do have a temporary damage fee $50-$100 hold upon booking but it will be reimbursed after you check out !
Stayed 2 nights in Oct 2024

10/10 Excellent

ALEJANDRA, Barquisimeto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it! Clean, quiet! Good breakfast.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jeffrey

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 5 nights in Oct 2024

4/10 Poor

Michelle

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was great, but we recieved charges everyday even though we paid for everything a month in advance. Each day we talked to the desk clerk and they said they would fix it, but even more were added the next day. We talked to the manager who was not very helpful. All i can say is watch your charges.
Stayed 3 nights in Oct 2024

10/10 Excellent

Joanne

Stayed 1 night in Nov 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Chanel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Mira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for affordable price
Stayed 3 nights in Oct 2024

8/10 Good

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
The only reason I gave it a 4 Star is because the elevators went out many times while we were there. I would say to have them fixed ASAP!
Stayed 4 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Branko

Stayed 4 nights in Oct 2024

2/10 Terrible

Alvena

Traveled with family
Disliked: Staff & service
We were there with our grandson visiting our family and the people in the room above us were so loud they kept us up all night. After complaining to the front desk they assured us it was taken care of and if I happen again to call down and they would ask them to leave. Well it did happen again and you would have thought that they would have made sure that their phone was working in our room before telling us to call down. It was a nightmare and we’ll never stay there again and we’ll also never recommend to anyone visiting in the are ever use this hotel. They could have resolved the problem by just moving us to another room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A phenomenal stay! The staff couldn't have been nicer. The room was excellent. The bed was comfortable. The breakfast was really good. We come to Charlotte four or five times a year and we will stay here from now on.
Stayed 2 nights in Oct 2024

2/10 Terrible

Taranika

Stayed 2 nights in Oct 2024

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was quiet and clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Telvin L

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 2 nights in Oct 2024

10/10 Excellent

Tyler & Racheal

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for a week and could not have been a more perfect stay. We had to check in after midnight and after a long travel day got into the hotel very quick and into a nice clean room. AJ at the front desk helped us the entire week with little things we needed. Every staff went above and beyond to make sure our stay was comforting.
Stayed 5 nights in Oct 2024

10/10 Excellent

ARTUR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is fine!
Stayed 6 nights in Oct 2024

10/10 Excellent

Trimmier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk clerks were very pleasant
Stayed 2 nights in Oct 2024

10/10 Excellent

SANDRA

Liked: Cleanliness, amenities
Na
Stayed 7 nights in Oct 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024