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Holiday Inn Express Charlotte West - Gastonia by IHG.

2.5 star property

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Photo gallery for Holiday Inn Express Charlotte West - Gastonia by IHG.

Exterior
Check-in/check-out kiosk
Standard Room, Multiple Beds | 1 bedroom, in-room safe, desk, laptop workspace
Free daily buffet breakfast
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
1911 Broadcast St, Gastonia, NC, 28052
  • Rankin Lake Park
    ‪10 min walk‬
  • Eastridge Mall
    ‪5 min drive‬
  • Crowders Mountain State Park
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Access Tub)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Access Tub)

8.0 out of 10
Very good
(4 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Access Tub)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Access Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

7.6 out of 10
Good
(29 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, Multiple Beds

7.0 out of 10
Good
(6 reviews)
  • 323 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(32 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Lobby

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4.0 out of 5, Very Good, (1002)
$114 nightly
The price is $114 total
includes taxes & fees
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About this property

Holiday Inn Express Charlotte West - Gastonia by IHG.

Gastonia hotel close to Rankin Lake Park
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, conference space, and dry cleaning.
Holiday Inn Express Charlotte West - Gastonia by IHG. offers 80 accommodations with safes and complimentary newspapers. 55-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express Charlotte West - Gastonia by IHG. features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 850 square feet (79 square meters) include conference space. This business-friendly hotel also offers multilingual staff, a picnic area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Holiday Inn Express Charlotte West - Gastonia by IHG. is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 850 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gastonia Holiday Inn Express
Holiday Inn Express Gastonia
Holiday Inn Express Hotel Gastonia
Gastonia Holiday Inn
Holiday Inn Express Gastonia Hotel Gastonia
Holiday Inn Gastonia
Holiday Inn Express Gastonia Hotel
Holiday Inn Gastonia
Gastonia Holiday Inn

Holiday Inn Express Charlotte West - Gastonia by IHG. Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 351 out of 834 reviews
Rating 8 - Good. 253 out of 834 reviews
Rating 6 - Okay. 122 out of 834 reviews
Rating 4 - Poor. 51 out of 834 reviews
Rating 2 - Terrible. 57 out of 834 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Elizabeth

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Meh. Not horrible. Not great

The hotel was under construction, so i imagine there have been updates in the last few weeks. There were small roaches in our room. We spoke with the management and they were very accommodating about it
Stayed 3 nights in Feb 2025

8/10 Good

JOSEPH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Premier movie weekend

Me and my wife has been staying here for the past 3 years the people that work there are friendly guy Gary works at night is really cool he's become a real good friend of mine
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Yehon

Disliked: Staff & service, property conditions & facilities
Property is being worked on
Stayed 1 night in Mar 2025

2/10 Terrible

Deborah

Stayed 1 night in Feb 2025

10/10 Excellent

Carmen m

Stayed 1 night in Feb 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Nov 2024

10/10 Excellent

karolina

Stayed 1 night in Feb 2025

6/10 Okay

Carmen

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Michael Lambert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great stay with my service dog
Stayed 1 night in Jan 2025

10/10 Excellent

Candida

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell was so amazing in the hotel and the staff was so awesome . Great stay
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Front desk people were nice, bed was comfortable, but...Had to request a different room because of a barking dog next door. Moved to new room, was told issue with dog was taken care of, but had same problem with yelping dog most of the night. Thank goodness for earbuds. Also building is under renovation, with construction mess/noise. Door to my room was very hard to close, and there was trash scraps and a couple ibuprofen (I hope) tablets on the floor of the room. Think walls and traffic noise. I will not stay here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Marco

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff

Had an amazing stay. Staff was super friendly and helpful the whole stay. Definitely gonna be my favorite for when i stay in the area
Stayed 3 nights in Jan 2025

10/10 Excellent

Paul

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pet friendly!!
Stayed 2 nights in Jan 2025

6/10 Okay

Denise

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
To be fair, the property was being renovated (which I was not aware of before booking) and the building and decor was a bit dated. So it was okay, but not what I expected.
Stayed 1 night in Jan 2025

6/10 Okay

Ben

Traveled with family
Disliked: Cleanliness

Under construction.

Stayed 1 night in Dec 2024

4/10 Poor

Doug

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Under Construction!

The hotel was under construction, should’ve had a warning before I booked the room that the hotel was under construction. But I did appreciate the sign that said we’re busy making changes so that your next visit will be more comfortable.
Stayed 1 night in Jan 2025

8/10 Good

Tiresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Great hotel. Water pressure could’ve been better but hotel was really nice and clean
Stayed 1 night in Dec 2024

2/10 Terrible

Ana

The bathroom was broke the door was locked the pillow was smelled like old I was dirty towels on the floor bathroom
Stayed 1 night in Dec 2024

6/10 Okay

WOLDY

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Yanosky

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services
Stayed 1 night in Dec 2024

8/10 Good

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly kind and attentive. Room was clean and breakfast was good.
Stayed 1 night in Dec 2024

8/10 Good

Regina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

We needed a place to sleep for the night and this one had great reviews. The hotel is still being renovated. There are many new aspects such as shower lining, paint, and carpet but they are still working on tiling. our bathroom tile had cracks which took away from the aesthetic. The mattress was extremely comfortable but we could hear some light highway noise. The room seemed clean. There was some air freshener smell that was masking some other smell. The staff was friendly and nice. I think it will be really nice once the renovation is complete.
Stayed 1 night in Dec 2024

8/10 Good

William

Liked: Staff & service, room comfort

Christmas 2024

This hotel is undergoing a renovation. The location is a tad sketchy (lots of homeless folks wondering around the area).
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location when visiting family. The beds were extremely comfortable and the room was spacious. Enjoyed the complimentary water bottles. Staff was welcoming from the moment we checked in, breakfast, and check out.
Stayed 1 night in Dec 2024