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Hilton Garden Inn Charlotte North

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Charlotte North

Terrace/patio
Bar (on property)
Reception
Exterior
Premium bedding, desk, laptop workspace, blackout drapes

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Housekeeping
  • Gym

Explore the area

Map
9315 Statesville Rd, Charlotte, NC, 28269
  • Northlake Mall
    18 min walk
  • University of North Carolina at Charlotte
    10 min drive
  • Spectrum Center
    11 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    16 min drive

Room options

View all photos for Room

Premium bedding, desk, laptop workspace, blackout drapes

Room

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, desk, laptop workspace, blackout drapes

Room, Accessible

  • 280 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Jetted Tub

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible

  • 280 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, desk, laptop workspace, blackout drapes

Room, Accessible

  • 280 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room

Premium bedding, desk, laptop workspace, blackout drapes

Room

  • 280 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Two Queens

Premium bedding, desk, laptop workspace, blackout drapes

Two Queens

  • 280 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room

Premium bedding, desk, laptop workspace, blackout drapes

Room

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

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Exterior

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The price is $106
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$122 total
includes taxes & fees
Jan 11 - Jan 12
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About this property

Hilton Garden Inn Charlotte North

3-star hotel in North Lake
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Hilton Garden Inn Charlotte North offers 112 accommodations with MP3 docking stations and coffee/tea makers. Beds feature premium bedding. 36-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Onsite uncovered self parking is complimentary.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Great American Grill - This restaurant serves breakfast and dinner. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 15 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Grille and Bar
  • The Great American Grill

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 36-inch LCD TV with premium digital channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 for adults, and USD 5 to 10 for children
  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Charlotte North
Hilton Garden Inn Hotel Charlotte North
Charlotte Hilton Garden Inn
Hilton Garden Inn Charlotte Uptown Hotel Charlotte
Hilton Garden Inn Charlotte North Hotel
Hilton Garden Inn Charlotte North Hotel Charlotte
Hilton Charlotte Charlotte
Hilton Garden Inn Charlotte North Hotel
Hilton Garden Inn Charlotte North Charlotte
Hilton Garden Inn Charlotte North Hotel Charlotte

Hilton Garden Inn Charlotte North Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 391 out of 817 reviews" "
Rating 8 - Good. 246 out of 817 reviews" "
Rating 6 - Okay. 105 out of 817 reviews" "
Rating 4 - Poor. 44 out of 817 reviews" "
Rating 2 - Terrible. 31 out of 817 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tionna, Charlotte

Liked: Cleanliness, amenities
Nice
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was conveniently located close to the business I was visiting. Staff was great rooms were great. Would recommend.
Stayed 1 night in Sep 2024

6/10 Okay

Marica

Liked: Staff & service
OK Stay
Checked into hotel online but when I arrived my room was not ready despite arriving after the 3pm check-in time. Check in took longer than usual. The representative apologized and said he was waiting on confirmation of when a room would be ready. I was in a hurry so I asked if I could just get a different size room. The representative located a different room and gave me a breakfast voucher for the inconvenience which was greatly appreciated. The room was ok..a bit dated, weird TV controls, and I had issues with the internet when I was trying to work. Internet issues were addressed once I spoke to the IT team. Slow elevator. Good breakfast and location but I don’t think I will stay here again.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are in desperate need of updates. There was mold in the picture frame and the bedroom area. The bathroom fan didn't work. One of the lights in the bathroom did not work which made it very dim. They need a plumber in the bathroom and the water in the bathtub kept backing up when you take a shower. The only staff member that was nice and cordial was Taylor and for them to charge you for that dried out continental breakfast is ridiculous this is definitely my first and last time staying in that location terrible. And the Wi-Fi was terrible you practically had to stand in the corner on your head in order to get a connection
Stayed 1 night in Sep 2024

6/10 Okay

Carol

Liked: Cleanliness, staff & service
Beds were terrible. Didn’t like that you were charged for breakfast. Never even asked if we wanted our room cleaned. Expected more of the Hilton name
Stayed 2 nights in Sep 2024

2/10 Terrible

Caleb

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property is a little run down. Treadmill doesn’t work, pool was under maintenance so not accessible, lamps in room went off by themselves, was told 2 water bottles would be in room but were not
Stayed 2 nights in Sep 2024

6/10 Okay

Shayla

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Very outdated but overall it was a decent stay.
Stayed 2 nights in Sep 2024

2/10 Terrible

Shannon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Amber

Stayed 1 night in Aug 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

LARRY

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Over all the stay was nice, staff were very friendly. The room had a musty smell and the sink faucet was extremely loose.
Stayed 1 night in Sep 2024

4/10 Poor

tyreece

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was outstanding and pretty personable; however the room was not as advertised. It was in poor shape. The trim molding was peeling off of the wall. The desk, in the room, was from the 80s and sagging in the middle. The sheets smelled as if they had been left in the washer for too long and had an odor to it. Empty boxes were stacked and just left in the elevator’s hallway…the rooms were just incredibly unsatisfactory.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

8/10 Good

Tena

Traveled with family
Friendly staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and all staff were very nice. Only thing to make better is for breakfast to be free like most hotels
Stayed 3 nights in Sep 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jena

Traveled with family
Liked: Cleanliness, staff & service, amenities
My next door guests smoked weed and I felt sick. The walls were also really thin and I could hear the next door guests being "loud". When I complained about it, the staff changed the room right away. However, the new room had a noisy air-condition and the coffee machine was not working. I appreciate the effort of the staff, but the quality of the guests was disappointing.
Stayed 2 nights in Sep 2024

10/10 Excellent

Asia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

MARILYNA

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The pool is break
Stayed 2 nights in Aug 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool does not work but perfect otherwise
Stayed 2 nights in Aug 2024

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Janice Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though it’s an older hotel, it was very clean, wry quiet and the staff was great. So many places to dine and you do t have to drive. Shopping is local and entertainment was all in the same area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tarshia

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean and quiet.
Stayed 1 night in Aug 2024