See all properties

Hampton Inn & Suites Charlotte/Ballantyne

3.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Charlotte/Ballantyne

Restaurant
Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Reception
Suite, 1 King Bed (Bridal) | Living area | LCD TV

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet friendly
  • Housekeeping
  • Laundry

Explore the area

Map
11935 North Community House Road, Charlotte, NC, 28277
  • The Amp Ballantyne
    12 min walk
  • Potbelly Sandwich Shop
    4 min walk
  • Sharon Rd West Station
    9 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    22 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Refrigerator

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Refrigerator

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 250 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • 250 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar)

  • 250 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Bridal)

Suite, 1 King Bed (Bridal) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed (Bridal)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel

Pool
Breakfast included
Pet friendly
Parking included
4.3 out of 5, Excellent, (1000)
The price is $114
per night
$131 total
includes taxes & fees
Jan 9 - Jan 10
Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel

About this property

Hampton Inn & Suites Charlotte/Ballantyne

3.5-star hotel in Ballantyne
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a seasonal outdoor pool.
Hampton Inn & Suites Charlotte/Ballantyne offers 120 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hampton Inn & Suites Charlotte/Ballantyne features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 3.5-star property consist of a 24-hour business center, 3 meeting rooms, and coworking spaces. Event facilities measuring 1215 square feet (113 square meters) include conference space. This business-friendly hotel also offers a terrace, coffee/tea in a common area, and concierge services. Guests can use the health club at a partner property. Onsite self parking is complimentary.

Hampton Inn & Suites Charlotte/Ballantyne is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Hampton Inn & Suites Charlotte/Ballantyne has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 1,215 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in shower (34 inches high)
  • Hand-held showerhead
  • Handrails in stairways (33 inches high)
  • Lever door handles
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (39 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The seasonal pool will be open from April to September
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Charlotte/Ballantyne Hotel Charlotte
Hampton Inn Charlotte/Ballantyne Hotel
Hampton Inn Charlotte/Ballantyne Charlotte
Hampton Inn Charlotte/Ballantyne
Hampton Inn Suites Charlotte ballantyne Nc
Hampton Suites Charlotte ball
Hampton Inn & Suites Charlotte/Ballantyne Hotel
Hampton Inn & Suites Charlotte/Ballantyne Charlotte
Hampton Inn & Suites Charlotte/Ballantyne Hotel Charlotte

Hampton Inn & Suites Charlotte/Ballantyne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 466 out of 674 reviews" "
Rating 8 - Good. 127 out of 674 reviews" "
Rating 6 - Okay. 32 out of 674 reviews" "
Rating 4 - Poor. 12 out of 674 reviews" "
Rating 2 - Terrible. 37 out of 674 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Edison

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
So nice
Stayed 1 night in Sep 2024

10/10 Excellent

Zoe, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was soo friendly and they were so kind to my dog and me. Walking distance to the Amp at Ballantyne.
Stayed 1 night in Sep 2024

2/10 Terrible

Brock

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful experience. I booked my hotel two nights in advance on Hotels.com. Two days later I go to check in at 3PM, I speak to a gentleman who says he will call me when my room is ready. An hour goes by, haven’t heard anything, so I just go back to see if I can check in. I now speak to a lady who tells me they never received any confirmation from my booking. I show her a screenshot on my phone of my booking confirmation but she tells me that is no help to her, so I figure that the booking never went through to them. So I book a new hotel in the area, have no issues checking in, later to find out I was charged from this Hotel as a no show even though they said they never received any confirmation on my reservation / booking. On top of that, the original guy I spoke to never called me to let me know that my room is ready, it has been 3 days and I am now out of the area. Currently trying to get a refund, overall, not the best experience.
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not great
The room was so humid and muggy that the carpet and bedding was wet. There were hairs in the sheets and dirt marks. The shower floor and surround looked like it had pink mold on it. The staff was very nice but I think I’ve stayed at Motel 6s nicer than this property.
Stayed 1 night in Sep 2024

10/10 Excellent

Lori

Traveled with family
Liked: Property conditions & facilities
Bathroom shelves were very wobbly need to be tightened up !
Stayed 2 nights in Sep 2024

10/10 Excellent

Amy

Stayed 3 nights in Jun 2024

2/10 Terrible

Eve

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stayed 2nights. Women at front desk was rude, on phone where I could hear the whole conversation with Thomas going through custody, etc. putting them on hold politely making me feel a burden. And then saying the whole computer system went down having to come back later (in which it was already extremely late) Travelled 12 hours and wouldn’t give a late check out with no reason but she she “can’t “. Just very very off putting and NOT customer service friendly at all. I wouldn’t stay here again because of front desk women alone.
Stayed 1 night in Sep 2024

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and accessible. Very quiet. The desk clerk that checked us in was not very helpful. We have an autistic son and they did not want to accomodate us having our rooms on the san floor. It was harrowing to have our child on a different floor. Thankfully, my brother was on that floor. Other than that, a very good stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kimber

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff at breakfast were charming and very helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Glynn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Joy

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
They double charged me for one of the rooms that I had booked. Still have not heard back from a manager. In one of the three rooms the fridge did not work , and the AC was not working properly. We told front desk and told them again when we checked out. I love the hotel and will go back. Also the pool was ice cold from it being in the shade.
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Liked: Staff & service, amenities, property conditions & facilities
Josiah ( I think that's his name) was amazing. I work in a hotel as well and I have really high standards when it comes to customer service . He exceeded my expectation for customer service. He looked me in the eye and call me by my name. He was top notch to make sure I had a good stay/service
Stayed 1 night in Aug 2024

8/10 Good

Victoria

Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice
Stayed 1 night in Aug 2024

2/10 Terrible

Constance

Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean. Quiet Breakfast had a lot of choices, very good
Stayed 1 night in Aug 2024

10/10 Excellent

Danh, Thomasville

Stayed 1 night in Aug 2024

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Trinita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was great
Stayed 2 nights in Aug 2024

6/10 Okay

Taly, charlotte

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The property is pretty good, except the AC and the first two rooms had a strong cigarette smell. Service is ok but not wow.
Stayed 4 nights in Jul 2024

10/10 Excellent

Keri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister and I had a quick stay. Check-in was easy and the front desk agent was pleasant. Giving us cold water bottles was a nice touch. We also loved the later checkout time vs other hotels. Perfect place to stay.
Stayed 1 night in Jul 2024