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HYATT house Charlotte/Center City

3.0 star property

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Photo gallery for HYATT house Charlotte/Center City

Relax on the outdoor terrace with a pool and comfortable seating areas.
Stay active with our fully equipped gym featuring a leg press machine and free weights.
Relax in a stylish room with a comfortable seating area, desk, and large window.
Relax in a stylish room with a large bed, comfortable armchair, and flat-screen TV.
Hotel building with a striking glass facade and red brick elements, situated at an urban intersection.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • 24/7 front desk

Explore the area

Map
435 E Trade Street, Charlotte, NC, 28202
  • Spectrum Center
    ‪1 min walk‬
  • Charlotte Convention Center
    ‪8 min walk‬
  • Bank of America Stadium
    ‪15 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪11 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillowtop beds, desk

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(137 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(12 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(22 reviews)
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (High Floor)

1 bedroom, premium bedding, pillowtop beds, desk

Studio, 1 King Bed with Sofa bed (High Floor)

9.0 out of 10
Wonderful
(14 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

1 bedroom, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds (High Floor)

8.6 out of 10
Excellent
(7 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, desk

Studio, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(44 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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  • Breakfast included
  • Free WiFi
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The price was $218
The price is $185 total
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About this property

HYATT house Charlotte/Center City

3-star hotel in Uptown Charlotte
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
HYATT house Charlotte/Center City offers 163 accommodations with iPod docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

HYATT house Charlotte/Center City features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 2183 square feet (203 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and coffee/tea in a common area. Parking is available onsite for a surcharge.

HYATT house Charlotte/Center City is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
HYATT house Charlotte/Center City has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 42 per night; includes in/out privileges)

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,183 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
This property does not offer self-parking. Valet parking is available for a surcharge.

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

HYATT house
HYATT house Charlotte/Center City
HYATT house Hotel Charlotte/Center City
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center Hotel
HYATT house Charlotte/Center
HYATT house CharlotteCenter
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center City Charlotte
HYATT house Charlotte/Center City Hotel Charlotte

HYATT house Charlotte/Center City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 846 out of 1370 reviews
Rating 8 - Good. 293 out of 1370 reviews
Rating 6 - Okay. 117 out of 1370 reviews
Rating 4 - Poor. 64 out of 1370 reviews
Rating 2 - Terrible. 50 out of 1370 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to arena and restaurants in Charlotte was good. Room was clean, nice and big. Valet parking was odd, no where to pull in, understaffed for rushes. No self park option. Staff was aloof. Breakfast was good.
Stayed 1 night in Mar 2025

6/10 Okay

Lee

Liked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Nicolas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Demetrias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always stay here when we are going to a concert or game at the spectrum center, great hotel and good service. Shoutout to my guy Tiger who was the valet!! Forgot the young lady who checked us in name, it was around 3:05 on 4/10. She was super nice and courteous as well. We will be back per usual.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Courteous staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Marta ilusion

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 2 nights in Apr 2025

6/10 Okay

anthony

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was doing a staycation and just wanted to relax and I got just that!!! Thank you so much will stay again
Stayed 1 night in Apr 2025

10/10 Excellent

chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly welcoming staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stadium was right next to the hotel so it was the perfect place to stay for the concert
Stayed 1 night in Apr 2025

4/10 Poor

BRIAN

Traveled with family and small children, Traveled with family
Disliked: Staff & service, property conditions & facilities
Upon arrival, only half a roll of toilet paper in the room. Only one person bartending and taking orders. Only one cook. Ordered food in what should have been plenty of time to make the concert, finally, over 40 minutes later, got our food. Made us late for the concert because I wasn’t paying $60 for nothing. For close to $300 for one night, I expected a little better. The receptionist were friendly and professional.
Stayed 1 night in Apr 2025

10/10 Excellent

Joshua

Stayed 1 night in Apr 2025

10/10 Excellent

Lanelle

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at the Hyatt House/Center Charlotte and was thoroughly impressed with the experience. The staff was exceptional, going above and beyond to ensure a comfortable and memorable stay. The hotel was impeccably clean, which I truly appreciated. The H Bar was phenomenal, offering a great selection of drinks and a welcoming atmosphere. The suites were amazing, providing ample space and modern amenities. Additionally, the location was perfect, with convenient access to all the fantastic restaurants uptown. I highly recommend this hotel for anyone visiting Charlotte!
Stayed 1 night in Apr 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable hotel, great location, very friendly and helpful staff. Excellent for attending an NBA game at the Spectrum. Great dining options within short walking distance.
Stayed 1 night in Apr 2025

4/10 Poor

Humberto

Disliked: Staff & service
they just dont have parking lot they will charge you for the parking lot and they wont even tell you!!
Stayed 1 night in Apr 2025

10/10 Excellent

Jeremy

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Rebecca

Stayed 1 night in Apr 2025

8/10 Good

frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

amanda

Stayed 1 night in Apr 2025

10/10 Excellent

Casandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great!!
Stayed 1 night in Apr 2025

10/10 Excellent

Zack

Liked: Cleanliness
Mo
Stayed 1 night in Apr 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Gabriel

Stayed 2 nights in Apr 2025