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HYATT house Charlotte/Center City

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for HYATT house Charlotte/Center City

Exterior
Premium bedding, pillowtop beds, desk, laptop workspace
Premium bedding, pillowtop beds, desk, laptop workspace
Exterior
Premium bedding, pillowtop beds, desk, laptop workspace

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • 24/7 front desk

Explore the area

Map
435 E Trade Street, Charlotte, NC, 28202
  • Queen City Quarter
    ‪2 min walk‬
  • Spectrum Center
    ‪3 min walk‬
  • Bank of America Corporate Center
    ‪5 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (High Floor)

Designer toiletries, hair dryer, towels, soap

Studio, 1 King Bed with Sofa bed (High Floor)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds (High Floor)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

SpringHill Suites Charlotte City Center

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (1003)
The price is $144
per night
$166 total
includes taxes & fees
Jan 26 - Jan 27
SpringHill Suites Charlotte City Center

About this property

HYATT house Charlotte/Center City

3-star hotel in Uptown Charlotte
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
HYATT house Charlotte/Center City offers 163 accommodations with iPod docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

HYATT house Charlotte/Center City features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 2183 square feet (203 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and coffee/tea in a common area. Parking is available onsite for a surcharge.

HYATT house Charlotte/Center City is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
HYATT house Charlotte/Center City has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 42 per night; includes in/out privileges)

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,183 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
This property does not offer self-parking. Valet parking is available for a surcharge.

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

HYATT house
HYATT house Charlotte/Center City
HYATT house Hotel Charlotte/Center City
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center Hotel
HYATT house Charlotte/Center
HYATT house CharlotteCenter
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center City Charlotte
HYATT house Charlotte/Center City Hotel Charlotte

HYATT house Charlotte/Center City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 720 out of 1201 reviews" "
Rating 8 - Good. 262 out of 1201 reviews" "
Rating 6 - Okay. 109 out of 1201 reviews" "
Rating 4 - Poor. 57 out of 1201 reviews" "
Rating 2 - Terrible. 53 out of 1201 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marlon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect but the having to pay for parking because hotel only did Valet parking wasn’t it
Stayed 2 nights in Oct 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service! Great Hotel!
Hyatt House uptown never disappoints! Staff is excellent from housekeeping & valet to front desk. Love Hyatt House Uptown Charlotte!
Stayed 1 night in Oct 2024

8/10 Good

Priscilla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient. Clean and bed was great. Staff was nice.
Stayed 1 night in Oct 2024

4/10 Poor

Carol

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Tourist

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay, esp. if going to Spectrum Center. Nice Buffet Breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Alphonso

Traveled with family and small children, Business traveler
Incredible
Stayed 1 night in Oct 2024

10/10 Excellent

Brianna

Stayed 1 night in Sep 2024

10/10 Excellent

Natalia

Stayed 1 night in Sep 2024

8/10 Good

Timothy

Liked: Cleanliness, property conditions & facilities, room comfort
The refrigerator was nice size but it sticks and the bathroom sink plug was broken. The maintenance team didn’t check the room. The room was cleaned. It was very quiet and very accessible to my venue and other things.
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, up to date property and very clean!!
Stayed 1 night in Oct 2024

2/10 Terrible

Melissa

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom was abominable. Caked dust on bathroom fixtures. Mold and mildew in shower, unknown matter on walls. Carpet torn and stained. Unable to get cold water from sink faucet-hot water was hot enough to scald. Lobby had no air conditioning. Bar was permanently closed. Wall decor peeling off the walls! Asked for the room to be deep cleaned and have before and after photos to show that there was no difference in the after.
Stayed 3 nights in Oct 2024

10/10 Excellent

CRYSTAL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Joan

Traveled with family and small children
Disliked: Property conditions & facilities
Needs renovation… a positive was location
Stayed 3 nights in Oct 2024

10/10 Excellent

Ashley

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Best place to stay in Charlotte! Great staff!! Do the valet parking!! It keeps your cars safe!
Stayed 1 night in Oct 2024

6/10 Okay

Angel

Stayed 2 nights in Sep 2024

10/10 Excellent

April

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyatt never disappoints
Very nice. Clean room. Beautiful view. Comfortable. Full size fridge and freezer, dishwasher, sink, coffee make, stove, dishes, desk, etc. Excellent breakfast. Hyatt never seems to disappoint as far as my experience has been
Stayed 1 night in Oct 2024

6/10 Okay

Ta'lia

Liked: Cleanliness, staff & service, amenities
Great location but no ac in my room, made it really hard to enjoy my stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Nakeya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greatness all around
This hotel was in the perfect location being that it is in walking distance to the Soectrum Center. I love the layout. Very friendly staff and pet friendly win win
Stayed 1 night in Oct 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Stayed 2 nights in Sep 2024

10/10 Excellent

bazena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall, very nice room. Valet parking was $45 per night. The HVAC vents were dirty.
Stayed 2 nights in Sep 2024

8/10 Good

Jennifer

Business traveler, Traveled with family
Hardly any staff at night
Stayed 4 nights in Sep 2024